A decade of Conversational Human Voice. Systematic Literature Review and Propositions for Future Research

Liebrecht, C. (Speaker), Bartels, J. (Speaker), Job Steen (Speaker)

Activity: Talk or presentation typesOral presentationScientific

Period22 Nov 2018
Held atLanguage in webcare
Event typeConference
LocationGhent, Netherlands

Keywords

  • webcare
  • klantenservice
  • tone of voice
  • literature review
  • corporate communication