A decade of Conversational Human Voice. Systematic Literature Review and Propositions for Future Research

Activity: Talk or presentation typesOral presentationScientific

Period22 Nov 2018
Event titleLanguage in webcare
Event typeConference
LocationGhent, NetherlandsShow on map

Keywords

  • webcare
  • klantenservice
  • tone of voice
  • literature review
  • corporate communication