A Framework and Content analysis of Social Cues in the Introductions of Customer Service Chatbots

  • Charlotte van Hooijdonk (Speaker)
  • Gabriella Martijn (Speaker)
  • Liebrecht, C. (Speaker)

Activity: Talk or presentation types › Oral presentation › Scientific

Period23 Nov 2022
Event titleConversations
Event typeConference
LocationAmsterdam, NetherlandsShow on map
Degree of RecognitionInternational

Keywords

  • Self-introduction
  • Customer Service Chatbots
  • Social Cues
  • Anthropomorphism
  • Content Analysis

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