Conversational human voice in webcare van Nederlandse gemeenten

Liebrecht, C. (Speaker), Charlotte van Hooijdonk (Speaker)

Activity: Talk or presentation typesOral presentationScientific

Period8 Feb 2018
Event titleEtmaal van de Communicatiewetenschap: Transcultural Exchanges & Communication Flows
Event typeConference
LocationGhent, Belgium

Keywords

  • webcare
  • strategie
  • klantenservice
  • publieke sector