Conversational Repair Strategies to Cope with Errors and Breakdowns in Customer Service Chatbot Conversations

Activity: Talk or presentation types › Oral presentation › Scientific

Period22 Nov 2023
Event titleConversations: Workshop on chatbot research
Event typeConference
LocationOslo, NorwayShow on map
Degree of RecognitionInternational

Keywords

  • conversational agents
  • customer service
  • repair
  • breakdowns

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