Employing the Conversational Human Voice in Public and Private Webcare Channels

Liebrecht, C. (Speaker), Charlotte van Hooijdonk (Speaker)

Activity: Talk or presentation typesOral presentationScientific

Period22 Nov 2018
Held atLanguage in webcare
Event typeConference
LocationGhent, Netherlands
Degree of RecognitionInternational

Keywords

  • webcare
  • tone of voice
  • strategie
  • corporate communicatie
  • klantenservice