Language in customer service: from webcare to chatbots

Activity: Talk or presentation typesInvited talkScientific

Description

Keynote
Period6 Jul 2023
Event titleLanguage in webcare
Event typeConference
LocationNijmegen, NetherlandsShow on map
Degree of RecognitionInternational

Keywords

  • customer service
  • webcare
  • chatbots
  • communication style
  • conversational human voice
  • conversational agents