Perfect fit? Research on conversational-AI design to fit various user types within different contexts

Activity: Talk or presentation types › Invited talk › Scientific

Description

In this talk, I am to address the following research question on the basis of my current research on conversational-AI: How can conversational-AI design most effectively fit with various user types (e.g., ranging in motivation and (cognitive) abilities) within different contexts (e.g., customer service, politics, health) to contribute to diverse cognitive, affective, and behavioral goals?
Period21 Nov 2023
Held atSINTEF, Norway
Degree of RecognitionInternational

Keywords

  • conversational ai
  • customer service
  • health
  • politics
  • conversational agents
  • inclusiveness