Unitizing ‘human’ tone of voice in online conversations between the Dutch Red Cross and their stakeholders

Activity: Talk or presentation types › Oral presentation › Scientific

Period6 Jul 2018
Event title3rd Intercoder Reliability Workshop in Content Analysis
Event typeConference
Conference number3
LocationTilburg, NetherlandsShow on map

Keywords

  • webcare
  • tone of voice
  • klantenservice
  • corpus analysis