User Perceptions, Experiences and Interactions with Municipalities’ Chatbots Differing in Human Likeness and Interaction Design

Activity: Talk or presentation types › Oral presentation › Scientific

Period22 Nov 2023
Event titleConversations: Workshop on chatbot research
Event typeConference
LocationOslo, NorwayShow on map
Degree of RecognitionInternational

Keywords

  • conversational agents
  • municipalities
  • human-computer-interaction
  • interaction design