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User Perceptions, Experiences and Interactions with Municipalities’ Chatbots Differing in Human Likeness and Interaction Design

    Activity: Talk or presentation types › Oral presentation › Scientific

    Period22 Nov 2023
    Event titleConversations: Workshop on chatbot research
    Event typeConference
    LocationOslo, NorwayShow on map
    Degree of RecognitionInternational

    Keywords

    • conversational agents
    • municipalities
    • human-computer-interaction
    • interaction design