Description
Trust in digital society can depend on how safe users feel online: the safer they feel, they more trust they are likely to have in digital technologies and their widespread use. But being online can put users at many kinds of risk, from racism, sexism, and hate speech to cyberbullying, disinformation, violations of privacy and so forth. This study tracks user perceptions of online risk and internet safety over a 10-year-period — 2013-2022— in order to understand the kinds of risk users are concerned about, what users believe are the best ways of addressing them, and how perceptions of risk shape user relationships with digital society. The empirical focus of our research is Safer Internet Day (SID), an annual campaign to “make the internet a safer and better place for all” (Safer Internet Day, n.d.). Our research draws on a mixed-methods (machine learning and discourse analysis) study of Twitter (now X) posts using SID-related hashtags published between 2013 and 2022 to answer the following research questions: RQ1. What are internet users’ main concerns related to internet safety? RQ2. How do users believe these concerns should be addressed? Our theoretical framework draws upon the inter-related concepts of networked public and affective public.| Period | 28 Aug 2025 → 29 Aug 2025 |
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| Event title | ATS 2025: Amsterdam Trust Summit |
| Event type | Conference |
| Location | Amsterdam, NetherlandsShow on map |
| Degree of Recognition | International |