Tilburg School of Economics and Management

  • Netherlands

Research Output 1935 2019

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Conference contribution
2012

Toward smart service networks: An interdisciplinary service assessment metrics

Wang, Y., Taher, Y. & van den Heuvel, W. J. A. M., 2012, Proceedings of the 4th International Workshop on Service oriented Enterprise Architecture for Enterprise Engineering (SoEA4EE 2012). Bejing, China: Unknown Publisher

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open systems
Terminology
Industry
Communication

Understanding maturity of collaborative network organizations by using B-ITa processes

Bukhsh, F. A., Daneva, M. & Weigand, H., 2012, Proceedings of the 24th International Conference on Advanced Information Systems Engineering (CAiSE 2012). Bajec, M. & Eder, J. (eds.). Springer Verlag, Vol. 112. p. 580-591 (Lecture Notes in Business Information Processing; vol. 112).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2011
46 Downloads (Pure)

Aanbesteding en de theorie van mechanism design

van Damme, E. E. C., 2011, Aanbesteding en mededinging in beweging. Corvers Procurement Services, Bartels Sueters Fischer Aanbestedingsadvocaten & Maasdam Mededingingsadvocaten (eds.). Den Haag: SDU-uitgevers, p. 129-134

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

Open Access
File

A conceptual model for innovation performance measurement system in supply chains

de La Calle, A., Alvarez, E. & Ashayeri, J., 2011, Proceedings of the International Conference on Value Chain Sustainability (ICOVACS 2009). Heragu, S., Ashayeri, J. & Yurt, O. (eds.). Louisville: Logistics and Distribution Institute (LoDI), p. 38-44

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Adaptation of web service interactions using complex event processing patterns

Taher, Y., Parkin, M. S., Papazoglou, M. & van den Heuvel, W. J. A. M., 2011, Proceedings of the 9th International Conference on Service Oriented Computing (ICSOC 2011). Kappel, G., Maamar, Z. & Motahari-Nezhad, H. R. (eds.). Heidelberg: Springer Verlag, Vol. 7084. p. 601-609 (Lecture Notes in Computer Science; vol. 7084).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Web services
Network protocols
Processing
Interfaces (computer)
Engines
278 Downloads (Pure)

A deductive view on process-data diagrams

Jeusfeld, M. A., 2011, Proceedings of the Working Conference on Method Engineering (IFIP WG8.1). Ralyte, J., Mirbel, I. I. & Deneckere, R. (eds.). Boston: Springer Verlag, Vol. 351. p. 123-137 (IFIP - International Federation for Information Processing; vol. 351).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access
File
Specifications

A dynamic intelligence-driven governance model for product innovation and development

Ashayeri, J. & Sander, A., 2011, Proceedings of the International Conference on Value Chain Sustainability (ICOVACS 2009). Heragu, S., Ashayeri, J. & Yurt, O. (eds.). Louisville: Logistics and Distribution Institute (LoDI), p. 45-52

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

A multi-layer approach for customizing business services

Taher, Y., Haque, R., Parkin, M. S., van den Heuvel, W. J. A. M., Richardson, I. & Whelan, E., 2011, Proceedings of the 12 International Conference of Electronic Commerce and Web Technologies (EC-Web 2011). Huemer, C. & Setzer, T. (eds.). Heidelberg: Springer Verlag, Vol. 85. p. 64-76 (Lecture Notes in Business Information Processing; vol. 85).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Reusability
Industry
Service oriented architecture (SOA)
Software engineering
Quality of service

Analysis of variance in OLAP information systems

Daniëls, H. A. M. & Caron, E. A. M., 2011, Proceedings of the 8th International conference on Computational Management Science (CMS2011). Neuchâtel: Computer Science Department, University of Neuchâtel, p. 18

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

A next generation governance model for public service delivery

Kokkinakos, P., Koussouris, S., Panapoulos, D., Koutras, C., Askounis, D., van den Heuvel, W. J. A. M. & Taher, Y., 2011, Proceedings of the 5th International Conference on Electronic Democracy (EDEM 2011). Prosser, A. (ed.). Vienna: Austrian Computer Society (OCG), p. 10

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

An iterative scheme for valid polynomial inequality generation in binary polynomial programming

Ghaddar, B., Vera, J. C. & Anjos, M. F., 2011, Proceedings of the 15th Conference on Integer Programming and Combinatorial Optimization. Günlük, O. & Woeginger, G. J. (eds.). Heidelberg: Springer Verlag, Vol. 6655. p. 207-222 (Lecture Notes in Computer Science; vol. 6655).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Iterative Scheme
Programming
Valid
Binary
Polynomial

A positioning of cooperative differential games

Engwerda, J. C. & Reddy, P. V., 2011, Proceedings of the 5th International ICST Conference On Performance Evaluation Methodologies And Tools: Valuetools 2011. ACM

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

A robust approach to supply chain downsizing problem

Ma, N., 2011, Proceedings of the 4th International Conference on Value Chain Sustainability (ICOVACS 2011). Tugba, E. & Abbas, S. S. A. (eds.). Leuven: KU Leuven, Center of Industrial Management, p. 208-214

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Blueprint template support for engineering cloud-based services

Nguyen, D. K., Lelli, F., Taher, Y., Parkin, M. S., Papazoglou, M. & van den Heuvel, W. J. A. M., 2011, Proceedings of the 4th European Conference, ServiceWave 2011. Towards a Service-Based Internet. Abramowicz, W., Martín Llorente, I., Surridge, M., Zisman, A. & Vayssière, J. (eds.). Heidelberg: Springer Verlag, Vol. 6994. p. 26-37 (Lecture Notes in Computer Science; vol. 6994).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Blueprints
Cloud computing
Chemical analysis

Closing the user-centric service coordination cycle by means of coordination services

Weigand, H., Johannesson, P., Andersson, A., Bergholtz, M. & Jayasinghe Arachchig, J., 2011, Proceedings of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE Forum 2010). Soffer, P. & Proper, E. (eds.). Berlin: Springer Verlag, Vol. 72. p. 267-282 (Lecture Notes in Business Information Processing; vol. 72).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Chemical analysis
Web services
Ontology
Internet
Industry

Computing the Grothendieck constant of some graph classes

Laurent, M. & Varvitsiotis, A., 2011, Proceeding of the 10th Cologne-Twente Workshop on graphs and combinatorial optimization (CTW 2011). Adacher, L., Flamini, M., Leo, G., Nicosia, G., Pacifici, A. & Piccialli, V. (eds.). Unknown Publisher, p. 184-188

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Designing and delivering public services on the cloud

Taher, Y., Haque, R., Nguyen, D. K. & van den Heuvel, W. J. A. M., 2011, Proceedings of the 1st International Conference on Cloud Computing and Services Science (CLOSER 2011). Unknown Publisher, p. 471-476

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Information technology
Costs

E-Government controls in service-oriented auditing perspective: Beyond Single Window

Bukhsh, F. A. & Weigand, H., 2011, Proceedings of the 1st Workshop on IT Innovations Enabling Seamless and Secure Supply Chains, In conjunction with the EGOV 2011. Overbeek, S., Tan, Y-H. & Zomer, G. (eds.). Delft: CEUR, p. 76-90

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

325 Downloads (Pure)

Emulating interviewers in an online survey: Experimental manipulation of 'do-not-know' over the phone and on the web

de Leeuw, E. D., Hox, J. J. C. M. & Scherpenzeel, A. C., 2011, JSM (Joint Statistical Meetings) Proceedings, Miami Beach, Florida, July 30-August 4, 2011 (Section on Survey Research Methods, ASA). Alexandria, VA: American Statistical Association, p. 6305-6314 10 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

File

Enforcing compliance on business processes through the use of patterns

Turetken, O., El Gammal, A., van den Heuvel, W. J. A. M. & Papazoglou, M., 2011, Proceedings of the 19th European Conference on Information Systems (ECIS 2011): ICT and Sustainable Service Development, paper no. 5. Helsinki: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Industry
Compliance
Specifications
Monitoring

Enhancing innovation through transforming demand performance measurement & collaborating in demand creation and demand fulfillment chains

Ashayeri, J. & de La Calle, A., 2011, Proceedings of the 4th International Conference on Value Chain Sustainability (ICOVACS 2011). Pintelon, L., Efendigil, T. & Shirazi, S. A. A. (eds.). Leuven: KU Leuven, Center of Industrial Management, p. 139-147

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Enterprise monitoring ontology

de Alencar Silva, P. & Weigand, H., 2011, Proceedings of the 30th International Conference on Conceptual Modeling (ER 2011). Jeusfeld, M., Delcambre, L., Ling, T. W. & de Alencar Silva, P. (eds.). Heidelberg: Springer Verlag, Vol. 6998. p. 132-146 (Lecture Notes in Computer Science; vol. 6998).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Ontology
Monitoring
Industry
Profitability
Economics

Evaluating the application of service-oriented auditing in the B2G domain: A case study

Bukhsh, F. A. & Weigand, H., 2011, Proceedings of the 10th International Conference on Perspectives in Business Informatics Research (BIR 2011). Grabis, J. & Kirikova, M. (eds.). Heidelberg: Springer Verlag, Vol. 90. p. 281-295 (Lecture Notes in Business Information Processing; vol. 90).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Inspection
Logistics
International trade
Service oriented architecture (SOA)
Cost reduction

Front/back office considerations in improving patient orientation: Empirical findings on the operational access to long-term care

Schipper, E. C. C., Meijboom, B. R., Luijkx, K. G. & Schols, J. M. G. A., 2011, Proceedings of the 18th European Operations Management Association Conference (EurOMA 2011). Holweg, M. & Srai, J. (eds.). Cambridge: University of Cambridge, Institute for Manufacturing

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

interview
Netherlands
employee
organization
examination

Guess who? An interactive and entertaining game-like platform for investigating human emotions

Ahmad, M. I., Tariq, H., Saeed, M., Shahid, S. & Krahmer, E. J., 2011, Proceedings of the 14th International Conference on Human Computer Interaction (HCI 2011). Berlin/Heidelberg: Springer Verlag, p. 543-551 (Lecture Notes in Computer Science).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Internet

High Performance Organisations: the case of Financial Institutions in Uganda

Bagorogoza, J., de Waal, A., van den Herik, H. J. & van de Walle, B. A., 2011, International Management Conference 2011. Botswana: [s.n.]

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

How generic drugs affect brands before and after entry

Osinga, E. C., 2011, Proceedings of the 40th European Marketing Academy Conference (EMAC 2011). Makovec Brenčič, M. (ed.). Ljubljana: Unknown Publisher

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Improving Organisational Performance through knowledge management: The case of Financial Institutions in Uganda

Bagorogoza, J., de Waal, A., van den Herik, H. J. & van de Walle, B. A., 2011, The 1st Annual Maastricht School of Management Conference. Maastricht: [s.n.], p. 1-28

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

High performance
Organizational performance
Uganda
Financial institutions
Knowledge management

It takes two to continue to tango: A two-sided view on post-M&A supplier-buyer tie continuation

Cuypers, Y. K. & Martin, X., 2011, Proceedings of the 71st Annual Meeting of the Academy of Management. Toombs, L. (ed.). San Antonio: Academy of Management, p. 146-150

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Buyers
Suppliers
Competitors
Incentives
Advertising agencies

Making business processes compliant to standards and regulations

Papazoglou, M., 2011, Proceedings of the 15th IEEE International Enterprise Distributed Object Computing Conference (EDOC 2011). Helsinki: IEEE Computer Society, p. 3-13

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Industry
Compliance
Service oriented architecture (SOA)

Management of the ‘customer-logistics service provider’ relationship

de Haan, J. A. C., Naus, A. J. A. M., Overboom, M. A. & Small, J. S., 2011, Proceedings of the 13th International Conference on Enterprise Information Systems (ICEIS 2010). Zhang, R., Cordeiro, J., Li, X., Zhang, Z. & Zhang, J. (eds.). Unknown Publisher, Vol. 4. p. 720-725

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Management of the ‘shipper-logistics service provider’ relationship

de Haan, J. A. C., Naus, A. J. A. M. & Overboom, M. A., 2011, Proceedings of the 16th International Symposium on Logistics (ISL 2011): Rebuilding supply chains for a globalize world. Pawar, K. S. & Rogers, H. (eds.). Nottingham: Centre for Concurrent Enterprise, Nottingham University Business School, p. 302-310

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Management services. A framework for design

Weigand, H., Johannesson, P., Andersson, B., Jayasinghe Arachchig, J. & Bergholtz, M., 2011, Proceedings of the 23rd International Conference on Advanced Information Systems Engineering (CAiSE 2011). Mouratidis, H. & Rolland, C. (eds.). Berlin: Springer Verlag, Vol. 6741. p. 582-596 (Lecture Notes in Computer Science; vol. 6741).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Ontology
Industry
Wine
Service oriented architecture (SOA)
Information systems
326 Downloads (Pure)

Mode effect or question wording? Measurement error in mixed mode surveys

de Leeuw, E. D., Hox, J. J. C. M. & Scherpenzeel, A. C., 2011, JSM (Joint Statistical Meetings) Proceedings, Miami Beach, Florida, July 30-August 4, 2011 (Section on Survey Research Methods, ASA). Alexandria, VA: American Statistical Association, p. 5959-5967 9 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

File

Necessary and sufficient conditions for Pareto optimality in differential games

Reddy, P. V. & Engwerda, J. C., 2011, Proceedings of the 14th International Symposium on Dynamic Games and Applications (ISDG2010). Cardaliaguet, P. & Cressman, R. (eds.). Basel: Birkhauser, (Annals of the International Society of Dynamic Games).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Pareto Optimality
Differential Games
Pareto Optimal Solution
Infinite Horizon
Weighted Sums

Nurturing sales entrepreneurship in consumer-to-consumer marketplaces

Ou, C. X. J., Poon, W. Z., Pavlou, P. A. & Davison, R. M., 2011, Proceedings of the 32nd International Conference on Information Systems (ICIS 2011), Shanghai, China. Unknown Publisher, p. 1-10

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Entrepreneurship
Seller
Buyers
Customization
Task-technology fit
263 Downloads (Pure)

On the formal specification of regulatory compliance: A comprehensive analysis

El Gammal, A., Turetken, O., van den Heuvel, W. J. A. M. & Papazoglou, M., 2011, Proceedings of the 8th International Conference on Service-Oriented Computing (ICSOC 2010) USA, San Francisco. Maglio, P., Maximilien, E. M., Rossi, G., Yuan, S-T., Ludwig, H. & Fantinato, M. (eds.). New York: Springer Verlag, Vol. 6568. p. 27-38 (Lecture Notes in Computer Science; vol. 6568).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

File
Industry
Compliance
Formal specification
Process design

On the move to business alignment of service monitoring requirements

de Alencar Silva, P. & Weigand, H., 2011, Proceedings of the 3rd International IFIP Working Conference, IWEI 2011 Proceedings. van Sinderen, M., Johnson, P. S. & de Alencar Silva, P. (eds.). Heidelberg: Springer Verlag, Vol. 76. p. 103-117 (Lecture Notes in Business Information Processing; vol. 76).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientific

Monitoring
Industry
Economics

Phase transition for the Glauber dynamics for the independent sets on regular trees

Restrepo, R., Stefankovic, D., Vera, J. C., Vigoda, E. & Yang, L., 2011, Proceedings of the Twenty-Second Annual ACM-SIAM Symposium on Discrete Algorithms (SODA11). Randall, D. (ed.). Philadelphia: SIAM, p. 945-956 (SIAM Journal on Discrete Mathematics).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Redesign and performance of service networks: a system dynamics approach

Smits, M. T., van den Heuvel, W. J. A. M. & Nikolaou, C., 2011, Proceedings of the 19th European Conference on Information Systems (ECIS 2011), paper no. 113. Helsinki: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Dynamical systems
Innovation
Industry
Service oriented architecture (SOA)
Network performance

Service networks performance analysis: A literature review

Carroll, N. & Wang, Y., 2011, Proceedings of the 1st International Conference on Cloud Computing and Service Science Conference (CLOSER 2011). Leymann, F., Ivanov, I., van Sinderen, M. & Shishkov, B. (eds.). Heidelberg: Springer Verlag, p. 301-304

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Strategic modeling of service parts closed-loop supply chain: A system dynamics approach

Ashayeri, J. & Koeken, M., 2011, Proceedings of the 4th International Conference on Value Chain Sustainability (ICOVACS 2011). Pintelon, L., Efendigil, T. & Shirazi, S. A. A. (eds.). Leuven: KU Leuven, Center of Industrial Management, p. 216-225

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Supplier-contractor collaboration in the construction industry: A literature review of the 2000-2009 decade

Bemelmans, J., Voordijk, H. & Vos, G. C. J. M., 2011, Proceedings of the 20th International Purchasing and Supply Education and Research Association Conference (IPSERA 2011). Rozemeijer, F., Wetzels, M. & Quintens, L. (eds.). Maastricht: Maastricht University / IPSERA

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Supporting customs controls by means of service-oriented auditing

Weigand, H. & Bukhsh, F. A., 2011, Proceedings of the 11th IFIP WG 6.11 Conference. Skersys, T., Butleris, R., Nemuraite, L. & Suomi, R. (eds.). Berlin: Springer Verlag, Vol. 353. p. 28-43 (IFIP - International Federation for Information Processing; vol. 353).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Service-oriented
Auditing
Trade facilitation
International trade
Monitoring

The impact of instant messaging tools on knowledge management and team performance

Ou, C. X. J., Leung, D. W. L. & Davison, R. M., 2011, Researching the future in information systems: IFIP WG 8.2 Working Conference, Turku, Finland, June 6-8, 2011: Proceedings. Chiasson, M., Henfridsson, O., Karsten, H. & DeGross, J. I. (eds.). Berlin: Springer, Vol. 356. p. 131-148 (IFIP advances in information and communication technology; no. 356).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Knowledge management
Communication
Industry

The open-loop zero-sum linear quadratic differential game for index one descriptor systems

Musthofa, M. W., Engwerda, J. C., Salmah, S. & Suparwanto, A., 2011, Proceedings of the 2nd International Conference on Instrumentation, Control and Automation (ICA 2011). Bandung, Indonesia: IEEE

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Quadratic Differentials
Descriptor Systems
Zero-sum
Differential Games
Nash Equilibrium

The pragmatics of event-driven business processes

Weigand, H., 2011, Proceedings of the 7th International Conference on Semantic Systems (I-SEMANTICS 2011). Ghidini, C., Ngomo, A-C., Lindstaedt, S. & Pellegrini, T. (eds.). New York: ACM, p. 211-218

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Industry
Ontology
Innovation
Communication

Toward a framework for customizing the public services

Haque, R., Taher, Y., Richardson, I., van den Heuvel, W. J. A. M. & Koussouris, S., 2011, Proceedings of the International Conference on Information Technology and Electronic Services (ICITeS' 2011). Sousse: DLINE

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Public services
Service organization
Completeness
Customization
Hiring

Towards a framework for customizing the public services

Haque, R., Taher, Y., Richardson, I., Whelan, E., van den Heuvel, W. J. A. M. & Tawbi, S., 2011, Proceedings of the 17th International Conference on Software and Information Technologies (IT2011): (Research Communications). Butleris, R. & Butkiene, R. (eds.). Kaunas, Lithuania: Kaunas University of Technology, p. 67-74

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Public services
Service organization
Completeness
Customization
Hiring

Towards a hybrid simulation modelling framework for service networks

Wang, Y. & van den Heuvel, W. J. A. M., 2011, Proceedings of the 3rd ServiceWave Conference Workshops (ServiceWave 2010). Cezon, M. & Wolfsthal, Y. (eds.). Heidelberg: Springer Verlag, Vol. 6569. p. 119-128 (Lecture Notes in Computer Science; vol. 6569).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Computer simulation
Industry