Research output per year
Research output per year
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Dive into the research topics where Anouck Braggaar is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Collaborations and top research areas from the last five years
Recent external collaboration on country/territory level. Dive into details by clicking on the dots or
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Analyzing Patterns of Conversational Breakdown in Human-Chatbot Customer Service Conversations
Braggaar, A., Kunneman, F. & van Miltenburg, E., 2024, (Accepted/In press).Research output: Contribution to conference › Paper › Scientific › peer-review
Open Access -
Exploring User Engagement Through an Interaction Lens: What Textual Cues Can Tell Us about Human-Chatbot Interactions
He, L., Braggaar, A., Basar, E., Krahmer, E., Antheunis, M. & Wiers, R., 8 Jul 2024, Proceedings of the 6th Conference on ACM Conversational User Interfaces, CUI 2024. 9. (Proceedings of the 6th Conference on ACM Conversational User Interfaces, CUI 2024).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Open AccessFile1 Citation (Scopus)59 Downloads (Pure) -
Our Dialogue System Sucks - but Luckily we are at the Top of the Leaderboard!: A Discussion on Current Practices in NLP Evaluation
Braggaar, A., He, L. & Wit, J. D., 8 Jul 2024, Proceedings of the 6th Conference on ACM Conversational User Interfaces, CUI 2024. 5 p. 48. (Proceedings of the 6th Conference on ACM Conversational User Interfaces, CUI 2024).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Open AccessFile32 Downloads (Pure) -
ReproHum: 0033-03: How Reproducible Are Fluency Ratings of Generated Text? A Reproduction of August et al. 2022
van Miltenburg, E., Braggaar, A., Braun, N., Goudbeek, M., Krahmer, E., van der Lee, C., Pauws, S. & Tomas, F., 1 May 2024, Proceedings of the Fourth Workshop on Human Evaluation of NLP Systems (HumEval) @ LREC-COLING 2024. Balloccu, S., Belz, A., Huidrom, R., Reiter, E., Sedoc, J. & Thomson, C. (eds.). Torino, Italia: ELRA and ICCL, p. 132-144 13 p.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Open AccessFile24 Downloads (Pure) -
Breakdowns and Repairs. Detecting Patterns that Lead to Breakdowns in Customer Service Messages.
Braggaar, A., Sept 2023, p. 26-29. 4 p.Research output: Contribution to conference › Poster › Scientific › peer-review
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Error en repair in klantenservicegesprekken
Braggaar, A. (Speaker) & Martijn, G. (Speaker)
19 Sept 2024Activity: Talk or presentation types › Oral presentation › Professional
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Smooth Operators Festival
Liebrecht, C. (Organiser), van Hooijdonk, C. (Contributor), Braggaar, A. (Contributor), Martijn, G. (Contributor), van Miltenburg, E. (Contributor), Kunneman, F. (Contributor) & Krahmer, E. (Contributor)
31 May 2024Activity: Participating in or organising an event types › Organising a conference › Professional
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Conversational Repair Strategies to Cope with Errors and Breakdowns in Customer Service Chatbot Conversations
Braggaar, A. (Speaker), Verhagen, J. (Speaker), Martijn, G. (Speaker) & Liebrecht, C. (Speaker)
22 Nov 2023Activity: Talk or presentation types › Oral presentation › Scientific
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Computational Linguistics in the Netherlands
Vanmassenhove, E. (Organiser), Krahmer, E. (Chair), Shterionov, D. (Organiser), De Sisto, M. (Organiser), Lentz, T. (Organiser), Garrido Alhama, R. (Organiser), Braun, N. (Organiser), Braggaar, A. (Organiser), Engelen, J. (Organiser), Goudbeek, M. (Organiser), van der Lee, C. (Organiser), de Lima, L. (Organiser), van der Linden, L. (Organiser) & van Miltenburg, E. (Organiser)
17 Jun 2022Activity: Participating in or organising an event types › Organising a conference › Scientific
Press/Media
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Anouck onderzoekt chatbots: 'Onder de motorkap zie ik soms goede dingen, maar ik zie ook wat er fout gaat'
24/09/24
1 item of Media coverage
Press/Media: Other
Prizes
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Best paper award nominee
Braggaar, A. (Recipient), Verhagen, J. (Recipient), Martijn, G. (Recipient) & Liebrecht, C. (Recipient), 23 Nov 2023
Prize: Other marks of recognition