Photo of Carol Ou
  • Warandelaan 2, Koopmans Building, room K 841

    5037 AB Tilburg

    Netherlands

Accepting PhD Students

PhD projects

Digital transformation Digital platforms Social applications Electronic commerce

20032020

Research output per year

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Personal profile

Research interests

Carol Xiaojuan Ou is a full professor of Information Management at Tilburg University. She is currently the Head of Management Department together with Aswin van Oijen. Her research interests include digital transformation, digital platforms, applied business analytics, cross-cultural studies, knowledge management, social networks, computer-mediated communication, and electronic commerce. Carol is serving as a Senior Editor for Information Systems Journal, Information & Management, as well as IT and People. She is a Certified IS Auditor, an Academic Advocate or IS Audit and Control Association, as well as a Committee Member of various conferences on IS and IT.

Career

Before joining Tilburg University, Carol worked at Hong Kong Polytechnic University, where she received many research grants, as well as awards on the excellence in teaching and research.

Current courses

Click here for my courses.

Teaching

at Tilburg University: 

320093 Enterprise Governance and Digital Transformation

External positions

Approve the operation (DREAMERS MANUFACTURING LIMITED)

1 Feb 2020 → …

Keywords

  • Cross-Cultural Research
  • Web 2.0
  • Social Networks
  • Information Systems Organisation
  • E-Commerce
  • Information Management
  • Computer-Mediated Communication
  • Knowledge Management

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Research Output

A symbolic interactionism perspective of using social media for personal and business communication

Chen, R., Davison, R. & Ou, C., Apr 2020, In : International Journal of Information Management. 51, 102022.

Research output: Contribution to journalArticleScientificpeer-review

  • Digital transformation and organizational networks: A multi-level network perspective

    Struijk, M., Angelopoulos, S. & Ou, C., 2020, (Accepted/In press) 40th Sunbelt Conference.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

  • Dynamic competition identification through consumers’ clickstream data

    Zuo, M., Ou, C., Liu, H., Liang, Z. & Angelopoulos, S., 2020, (Accepted/In press).

    Research output: Contribution to conferencePaperScientificpeer-review

  • Influencing information quality: Evidence from a military organization

    Struijk, M., Angelopoulos, S., Ou, C. & Davison, R. M., 2020, (Accepted/In press).

    Research output: Contribution to conferencePaperScientificpeer-review

  • The power of computer-mediated communication theories in explaining the effect of chatbot introduction on user experience

    Hendriks, F., Ou, C., K Amiri, A. & Bockting, S., Jan 2020, Proceedings of the 53 Hawaii International Conference on System Sciences (HICSS 2020): The Power of Computer-Mediated Communication Theories in Explaining the Effect of Chatbot Introduction on User Experience. Honolulu: The Hawaii International Conference on System Sciences 2020

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

    Open Access
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    Projects

    Prizes / Recognition

  • Best Conference Paper Award – Third Place - ACIS 2016

    R. Chen (Recipient), R.M. Davison (Recipient) & Ou, Carol (Recipient), 2016

    Prize: Other marks of recognition

  • Best track paper award and best conference paper nomination at HICSS 2018

    Yixin Lu (Recipient), Ou, Carol (Recipient) & Angelopoulos, Spyros (Recipient), 2018

    Prize: Other marks of recognition

  • Best track paper - best conference paper nomination at AMCIS 2014

    Ou, Carol (Recipient), R.M. Davison (Recipient) & L.H.M. Wong (Recipient), 2014

    Prize: Other marks of recognition

  • Best track paper - best conference paper nomination - ICIS 2008

    Ou, Carol (Recipient), R.M. Davison (Recipient) & P.A. Pavlou (Recipient), 2008

    Prize: Other marks of recognition