Photo of Carol Ou
  • Warandelaan 2, Koopmans Building, room K 841

    5037 AB Tilburg

    Netherlands

Accepting PhD Students

PhD projects

Digital transformation Digital platforms Social applications Electronic commerce

20032020

Research output per year

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Research Output

2020

A symbolic interactionism perspective of using social media for personal and business communication

Chen, R., Davison, R. & Ou, C., Apr 2020, In : International Journal of Information Management. 51, 102022.

Research output: Contribution to journalArticleScientificpeer-review

Digital transformation and organizational networks: A multi-level network perspective

Struijk, M., Angelopoulos, S. & Ou, C., 2020, (Accepted/In press) 40th Sunbelt Conference.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Dynamic Competition Identification Through Consumers’ Clickstream Data

Zuo, M., Ou, C., Liu, H., Liang, Z. & Angelopoulos, S., 2020, (Accepted/In press).

Research output: Contribution to conferencePaperScientificpeer-review

The Impact of Information Quality on Operational Performance: Evidence from a Military Organization

Struijk, M., Angelopoulos, S., Ou, C. & Davison, R. M., 2020, (Accepted/In press).

Research output: Contribution to conferencePaperScientificpeer-review

The power of computer-mediated communication theories in explaining the effect of chatbot introduction on user experience

Hendriks, F., Ou, C., K Amiri, A. & Bockting, S., Jan 2020, Proceedings of the 53 Hawaii International Conference on System Sciences (HICSS 2020): The Power of Computer-Mediated Communication Theories in Explaining the Effect of Chatbot Introduction on User Experience. Honolulu: The Hawaii International Conference on System Sciences 2020

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access
File
19 Downloads (Pure)
2019

Adopted globally but unusable locally: What workarounds reveal about adoption, resistance, compliance and non-compliance

Davison, R. M., Wong, L. H. M., Alter, S. & Ou, C., 2019, Proceedings of the 27th European Conference on Information Systems (ECIS). Stockholm, Sweden : Association for Information Systems, 17 p. 19

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

A Strategic Approach to Information Quality and Its Implications for the Performance of Military Organizations

Struijk, M., Angelopoulos, S., Ou, C. & Davison, R. M., 2019, (Submitted).

Research output: Contribution to conferencePaperScientific

Digital Transformation in Military Organizations: The Effect of Information Quality

Struijk, M., Angelopoulos, S., Ou, C. & Davison, R. M., 2019, (Submitted).

Research output: Contribution to conferencePaperScientificpeer-review

Inadequate information systems and organizational citizenship behavior

Davison, R., Ou, C. & Ng, E., Nov 2019, In : Information & Management.

Research output: Contribution to journalArticleScientificpeer-review

Making the developing world a better place with high-impact IS research

Andrade, A. D., Techatassanasoontorn, A. A. & Ou, C., Jul 2019, In : Information Systems Journal. 29, 4, p. 838-841

Research output: Contribution to journalEditorialScientificpeer-review

Media or message, which is the king in social commerce? An empirical study of participants' intention to repost marketing messages on social media

Wang, W., Chen, R. R., Ou, C. X. & Ren, S. J., Apr 2019, In : Computers in Human Behavior. 93, p. 176-191

Research output: Contribution to journalArticleScientificpeer-review

Modeling shopping cart decisions with heterogeneous product involvement and reviews

Gao, H., Ou, C. & Liu, H. W., 2019, Proceedings of the 23rd Pacific Asia Conference on Information Systems (PACIS). Xi’an, China, 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Moving beyond the direct impact of using CRM systems on frontline employees' service performance: The mediating role of adaptive behaviour

Chen, R., Ou, C., Wang, W., Peng, Z. & Davison, R., Sep 2019, In : Information Systems Journal.

Research output: Contribution to journalArticleScientificpeer-review

Open Access
2018

Analysing cultural influence in the usage of recommendation agents

Zeng, L., Yang, Z., Ou, C., Zhu, H. & Noorderhaven, N., 2018, Pre-ECIS Workshop of European Conference on Information Systems (2018 ECIS).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Coping with mobile technology overload in the workplace

Yin, P., Ou, C., Davison, R. M. & Wu, J., 2018, In : Internet Research. 28, 5, p. 1189-1212

Research output: Contribution to journalArticleScientificpeer-review

Corporate communication network and stock price movements: Insights from data mining

Zhou, P-Y., Chan, K. & Ou, C., Jun 2018, In : IEEE Transactions on Computational Social Systems. 5, 2, p. 391-402

Research output: Contribution to journalArticleScientificpeer-review

Exploring the effect of monetary incentives on user behavior in Online Sharing Platforms

Lu, Y., Ou, C. & Angelopoulos, S., 2018, Proceedings of the 51st Hawaii International Conference on System Sciences (HICSS 2018). IEEE Computer Society, p. 3437-3444

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access
File
471 Downloads (Pure)

Information technology-enabled collaborative job crafting in self-leading team

Xu, M., Ou, C. & Wang, W., 2018, Proceedings of 22nd Pacific-Asia Conference on Information Systems (2018 PACIS). Yokohama: Association for Information Systems, 9 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Interpersonal knowledge exchange in China: The impact of guanxi and social media

Davison, R. M., Ou, C. & Martinsons, M. G., Mar 2018, In : Information & Management. 55, 2, p. 224-234

Research output: Contribution to journalArticleScientificpeer-review

Predicting re-loan success based on friendship network characteristics in the online micro-loan marketplace

Gao, H., Liu, H., Ou, C., Pavlou, P. A., Zhu, H. & Zhan, M., Aug 2018, Proceedings of 24th Americas Conference on Information Systems (2018 AMCIS): Digital Disruption. New Orleans: Association for Information Systems, 14

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access

Subverting organisational IS policy with feral systems: A Case in China

Davison, R. M. & Ou, C., 2018, In : Industrial Management and Data Systems. 118, 3, p. 570-588

Research output: Contribution to journalArticleScientificpeer-review

The professional responsibilities of ERP experts: A new form of organizational citizenship behaviour

Davison, R. M., Ou, C. & Ng, E., Jun 2018, Proceedings of the 22nd Pacific-Asia Conference on Information Systems (2018 PACIS). Yokohama: Association for Information Systems, p. 2708-2719

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2017

Digital work in a digitally challenged organization

Davison, R. M. & Ou, C., Jan 2017, In : Information & Management. 54, 1, p. 129-137

Research output: Contribution to journalArticleScientificpeer-review

Discovering public sentiment in social media for predicting stock movement of publicly listed companies

Li, B., Chan, K., Ou, C. & Sun, R., Sep 2017, In : Information Systems. 69, p. 81-92

Research output: Contribution to journalArticleScientificpeer-review

Do security breaches matter to consumers?

Janse, N. M. E., Ou, C., Angelopoulos, S., Davison, R. M. & Jia, J., 2017, Proceedings of the 17th International Conference on Electronic Business (ICEB): Smart City. Dubai, p. 327

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Investigating the impact of recommendation agents on e-commerce ecosystem

Yang, Z., Ou, C. & Ziying, Z., 2017, Proceedings of the 23rd Amercian Conference on Information Systems (AMCIS 2017). Boston: Association for Information Systems, 5 p. 11

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Privacy calculus and its utility for personalization services in e-commerce: An analysis of consumer decision-making

Zhu, H., Ou, C., van den Heuvel, W-J. & Liu, H. W., Jun 2017, In : Information & Management. 54, 4, p. 427-437

Research output: Contribution to journalArticleScientificpeer-review

Privacy preserving mechanisms for optimizing cross-organizational collaborative decisions based on the Karmarkar algorithm

Zhu, H., Liu, H. W., Ou, C., Davison, R. M. & Yang, Z. R., Dec 2017, In : Information Systems. 72, p. 205–217

Research output: Contribution to journalArticleScientificpeer-review

Understanding buyers' loyalty to a C2C platform: The roles of social capital, satisfaction and perceived effectiveness of E-commerce institutional mechanisms

Huang, Q., Chen, X. Y., Ou, C., Davison, R. M. & Hua, Z. S., Jan 2017, In : Information Systems Journal. 27, 1, p. 91-119

Research output: Contribution to journalArticleScientificpeer-review

2016

Investigating decision support aids in online marketplaces based on the effort-accuracy co-existence framework

Zhu, H., Ou, C., Davison, R. M., Pavlou, P. A. & Liu, H. W., Sep 2016, Proceedings of the 24th European Conference on Information Systems (ECIS 2016): Information Systems as a Global Gateway. Istanbul: Association for Information Systems, 12 p. 49. (Research-in-Progress-Papers; no. 49).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access

Shaping guanxi networks at work through instant messaging

Ou, C. & Davison, R. M., May 2016, In : Journal of the American Society for Information Science and Technology. 67, 5, p. 1153-1168

Research output: Contribution to journalArticleScientificpeer-review

The role of swift relationship and institutional structures in uncertainty reduction

Huang, Q., Ou, C. & Davison, R. M., Oct 2016, Proceedings of the 2016 International Conference on Information Systems (ICIS 2016): Digital Innovation at the Crossroads. Dublin: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

The social networking application success model: An empirical study of Facebook and Twitter

Ou, C., Davison, R. M. & Huang, Q., 2016, In : International Journal of Knowledge Content Development and Technology. 6, 1, p. 5-39

Research output: Contribution to journalArticleScientificpeer-review

Open Access

Using interactive systems for knowledge sharing: The impact of individual contextual preferences in China

Ou, C., Davison, R. M. & Wong, L. H. M., 2016, In : Information & Management. 53, 2, p. 145-156

Research output: Contribution to journalArticleScientificpeer-review

Using social media for business communication: A symbolic interaction perspective

Chen, R., Davison, R. M. & Ou, C., 2016, Proceedings of the 27th Australasian Conference on Information Systems (ACIS 2016): Occupying the Sweet Spot: IS at the Intersection. Wollongong, Australia: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Web 2.0 and communication processes at work: Evidence from China

Wong, L. H. M., Ou, C., Davison, R. M., Zhu, H. & Zhang, C., Sep 2016, In : IEEE Transactions on Professional Communication. 59, 3, p. 230-244 15 p.

Research output: Contribution to journalArticleScientificpeer-review

2015

Developing a new theory of knowledge sharing: Documenting and reflecting on a messy process

Martinsons, M. G., Davison, R. M. & Ou, C., 2015, Proceedings of the 75th Annual Meeting of the Academy of Management: Opening Governance. Vancouver: Academy of Management

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Identify the antecedents of distrust in a website

Yang, J., Sia, C. L. & Ou, C., 2015, Proceedings of the 19th Pacific Asia Conference on Information Systems (PACIS 2015). Singapore: Association for Information Systems, 108

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

File
209 Downloads (Pure)

Investigating the impacts of recommendation agents on impulsive purchase behaviour

Zhu, H., Yang, Z. F., Ou, C., Liu, H. W. & Davison, R. M., 2015, Proceedings of 26th Australasian Conference on Information Systems (ACIS 2015). Adelaide

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Subverting organizational control with IT: A case in China

Davison, R. M. & Ou, C., 2015, Proceedings of the 21st American Conference on Information Systems (AMCIS 2015). Puerto Rico: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2014

Contextual preferences and network-based knowledge sharing in China

Ou, C. X. J., Davison, R. M. & Wong, L. H. M., 2014, Proceedings of the 20th Americas Conference on Information Systems (AMCIS 2014): Smart Sustainability: the Information Systems Opportunity. McLean, E., Watson, R. & Case, T. (eds.). Savannah: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Developing a competitive edge in electronic markets via institutional and social based quality signaling mechanisms

Ou, C. X. J. & Chan, K. C. C., Jul 2014, In : Information & Management. 51, 5, p. 532-540

Research output: Contribution to journalArticleScientificpeer-review

Digital work in a pre-digital organizational culture

Davison, R. M. & Ou, C. X. J., 2014, Proceedings of the 22nd European Conference on Information Systems (ECIS 2014). Te'eni, D. & Avgerou, C. (eds.). Tel Aviv: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Instant messenger-facilitated knowledge sharing and team performance

Ou, C. X. J., Davison, R. M. & Leung, D., 2014, In : International Journal of Knowledge Content Development and Technology. 4, 2

Research output: Contribution to journalArticleScientificpeer-review

Public sentiment analysis in Twitter data for prediction of a company's stock price movements

Li, B., Chan, K. C. C. & Ou, C. X. J., 2014, Proceedings of the 11th IEEE International Conference on e-Business Engineering (ICEBE 2014). Li, Y. & Guo, J. (eds.). Guangzhou: IEEE Computer Society, p. 1-10

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Social media and communication processes at work: Evidence from China

Ou, C. X. J., Wong, L. H. M., Davison, R. M. & Cheng, Z., 2014, Proceedings of the 9th International Conference on Knowledge and Information Creativity Support Systems (KICSS 2014). Kunifuji, S., Papadopoulos, G. A. & Skulimowski, A. M. J. (eds.). Cyprus: Springer Verlag, p. 277-288 (Advances in Intelligent Systems and Computing).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Swift Guanxi in online marketplace: The role of computer-mediated-communication technologies

Ou, C. X. J., Pavlou, P. A. & Davison, R. M., 2014, In : Management Information Systems Quarterly. 38, 1, p. 209-230

Research output: Contribution to journalArticleScientificpeer-review

The communicative ecology of Web 2.0 @ work: Social networking in the workspace

Davison, R. M., Ou, C. X. J., Martinsons, M. G. & Zhao, A. Y., Oct 2014, In : Journal of the American Society for Information Science and Technology. 65, 10, p. 2035-2047

Research output: Contribution to journalArticleScientificpeer-review

The mediating role of guanxi network and communication performance in transforming Web 2.0 technologies usage to work performance: An empirical study in China

Wong, L. H. M., Davison, R. M., Ou, C. X. J. & Cheng, Z., 2014, Proceedings of the 25th Australasian Conference on Information Systems (ACIS 2014). Tan, F. B. & Bunker, D. (eds.). Auckland: Association for Information Systems, p. 1-9

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2013

Computer-mediated-communication and social networking tools at work

Ou, C. X. J., Sia, C. L. & Hui, C. K., 2013, In : Information Technology & People. 26, 2, p. 172-190

Research output: Contribution to journalArticleScientificpeer-review

File
1926 Downloads (Pure)