Photo of Carol Ou
  • Warandelaan 2, Prisma Building, room P 1.153

    5037 AB Tilburg

    Netherlands

Accepting PhD Students

20032018
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Research Output 2003 2018

2018

Analysing cultural influence in the usage of recommendation agents

Zeng, L., Yang, Z., Ou, C., Zhu, H. & Noorderhaven, N., 2018, Pre-ECIS Workshop of European Conference on Information Systems (2018 ECIS).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Coping with mobile technology overload in the workplace

Yin, P., Ou, C., Davison, R. M. & Wu, J., 2018, In : Internet Research. 28, 5, p. 1189-1212

Research output: Contribution to journalArticleScientificpeer-review

Job satisfaction
job satisfaction
coping
workplace
employee

Corporate communication network and stock price movements: Insights from data mining

Zhou, P-Y., Chan, K. & Ou, C., Jun 2018, In : IEEE Transactions on Computational Social Systems. 5, 2, p. 391-402

Research output: Contribution to journalArticleScientificpeer-review

Stock prices
Data mining
Communication networks
Corporate communications
Electronic mail
460 Downloads (Pure)

Exploring the effect of monetary incentives on user behavior in Online Sharing Platforms

Lu, Y., Ou, C. & Angelopoulos, S., 2018, Proceedings of the 51st Hawaii International Conference on System Sciences (HICSS 2018). IEEE Computer Society, p. 3437-3444

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access
File
Monetary incentives
User behavior
Industry
Self-disclosure
Field experiment

Information technology-enabled collaborative job crafting in self-leading team

Xu, M., Ou, C. & Wang, W., 2018, Proceedings of 22nd Pacific-Asia Conference on Information Systems (2018 PACIS). Yokohama: Association for Information Systems, 9 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Work design
Proactive behavior
Social work
Psychological
Self-efficacy

Interpersonal knowledge exchange in China: The impact of guanxi and social media

Davison, R. M., Ou, C. & Martinsons, M. G., Mar 2018, In : Information & Management. 55, 2, p. 224-234

Research output: Contribution to journalArticleScientificpeer-review

Personnel
Communication
Guanxi
China
Social media

Predicting re-loan success based on friendship network characteristics in the online micro-loan marketplace

Gao, H., Liu, H., Ou, C., Pavlou, P. A., Zhu, H. & Zhan, M., Aug 2018, Proceedings of 24th Americas Conference on Information Systems (2018 AMCIS): Digital Disruption. New Orleans: Association for Information Systems, 14

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access
Loans
Friendship
Network centrality
Social structure
Opportunistic behavior

Subverting organisational IS policy with feral systems: A Case in China

Davison, R. M. & Ou, C., 2018, In : Industrial Management and Data Systems. 118, 3, p. 570-588

Research output: Contribution to journalArticleScientificpeer-review

Information systems
Personnel
China
Employees
Industry

The professional responsibilities of ERP experts: A new form of organizational citizenship behaviour

Davison, R. M., Ou, C. & Ng, E., Jun 2018, Proceedings of the 22nd Pacific-Asia Conference on Information Systems (2018 PACIS). Yokohama: Association for Information Systems, p. 2708-2719

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Organizational citizenship behavior
Responsibility
Manufacturing firms
Interpretive case study
Social dimension
2017

Digital work in a digitally challenged organization

Davison, R. M. & Ou, C., Jan 2017, In : Information & Management. 54, 1, p. 129-137

Research output: Contribution to journalArticleScientificpeer-review

Digital storage
Personnel
Information technology
Hotels
Managers

Discovering public sentiment in social media for predicting stock movement of publicly listed companies

Li, B., Chan, K., Ou, C. & Sun, R., Sep 2017, In : Information Systems. 69, p. 81-92

Research output: Contribution to journalArticleScientificpeer-review

Industry
Data mining

Do security breaches matter to consumers?

Janse, N. M. E., Ou, C., Angelopoulos, S., Davison, R. M. & Jia, J., 2017, Proceedings of the 17th International Conference on Electronic Business (ICEB): Smart City. Dubai, p. 327

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Investigating the impact of recommendation agents on e-commerce ecosystem

Yang, Z., Ou, C. & Ziying, Z., 2017, Proceedings of the 23rd Amercian Conference on Information Systems (AMCIS 2017). Boston: Association for Information Systems, 5 p. 11

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Recommendation agents
Electronic commerce
Ecosystem
Penetration
Online shopping

Privacy calculus and its utility for personalization services in e-commerce: An analysis of consumer decision-making

Zhu, H., Ou, C., van den Heuvel, W-J. & Liu, H. W., Jun 2017, In : Information & Management. 54, 4, p. 427-437

Research output: Contribution to journalArticleScientificpeer-review

Decision making
Costs
Industry
Electronic commerce
Personalization

Privacy preserving mechanisms for optimizing cross-organizational collaborative decisions based on the Karmarkar algorithm

Zhu, H., Liu, H. W., Ou, C., Davison, R. M. & Yang, Z. R., Dec 2017, In : Information Systems. 72, p. 205–217

Research output: Contribution to journalArticleScientificpeer-review

Cryptography
Linear programming
Decision making
Industry
Big data

Understanding buyers' loyalty to a C2C platform: The roles of social capital, satisfaction and perceived effectiveness of E-commerce institutional mechanisms

Huang, Q., Chen, X. Y., Ou, C., Davison, R. M. & Hua, Z. S., Jan 2017, In : Information Systems Journal. 27, 1, p. 91-119

Research output: Contribution to journalArticleScientificpeer-review

Electronic commerce
Economics
2016

Investigating decision support aids in online marketplaces based on the effort-accuracy co-existence framework

Zhu, H., Ou, C., Davison, R. M., Pavlou, P. A. & Liu, H. W., Sep 2016, Proceedings of the 24th European Conference on Information Systems (ECIS 2016): Information Systems as a Global Gateway. Istanbul: Association for Information Systems, 12 p. 49. (Research-in-Progress-Papers; no. 49).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access
Decision support
Coexistence
Purchase decision
Product evaluation
Prosperity

Shaping guanxi networks at work through instant messaging

Ou, C. & Davison, R. M., May 2016, In : Journal of the American Society for Information Science and Technology. 67, 5, p. 1153-1168

Research output: Contribution to journalArticleScientificpeer-review

Communication
Ecology

The role of swift relationship and institutional structures in uncertainty reduction

Huang, Q., Ou, C. & Davison, R. M., Oct 2016, Proceedings of the 2016 International Conference on Information Systems (ICIS 2016): Digital Innovation at the Crossroads. Dublin: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Uncertainty
Institutional structure
Relational contracts
Buyers
Communication

The social networking application success model: An empirical study of Facebook and Twitter

Ou, C., Davison, R. M. & Huang, Q., 2016, In : International Journal of Knowledge Content Development and Technology. 6, 1, p. 5-39

Research output: Contribution to journalArticleScientificpeer-review

Open Access
Social networking
Empirical study
Facebook
Twitter
Networking

Using interactive systems for knowledge sharing: The impact of individual contextual preferences in China

Ou, C., Davison, R. M. & Wong, L. H. M., 2016, In : Information & Management. 53, 2, p. 145-156

Research output: Contribution to journalArticleScientificpeer-review

Communication
Hotels
Ecology
Personnel
China

Using social media for business communication: A symbolic interaction perspective

Chen, R., Davison, R. M. & Ou, C., 2016, Proceedings of the 27th Australasian Conference on Information Systems (ACIS 2016): Occupying the Sweet Spot: IS at the Intersection. Wollongong, Australia: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Social media
Business communication
Hotels
Interaction
China

Web 2.0 and communication processes at work: Evidence from China

Wong, L. H. M., Ou, C., Davison, R. M., Zhu, H. & Zhang, C., Sep 2016, In : IEEE Transactions on Professional Communication. 59, 3, p. 230-244 15 p.

Research output: Contribution to journalArticleScientificpeer-review

Communication
Personnel
Moderators
Ecology
Information systems
2015

Developing a new theory of knowledge sharing: Documenting and reflecting on a messy process

Martinsons, M. G., Davison, R. M. & Ou, C., 2015, Proceedings of the 75th Annual Meeting of the Academy of Management: Opening Governance. Vancouver: Academy of Management

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

knowledge
theory formation
development theory
academy
management
206 Downloads (Pure)

Identify the antecedents of distrust in a website

Yang, J., Sia, C. L. & Ou, C., 2015, Proceedings of the 19th Pacific Asia Conference on Information Systems (PACIS 2015). Singapore: Association for Information Systems, 108

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

File
Distrust
Web sites
Impact factor
Assurance
Theoretical framework

Investigating the impacts of recommendation agents on impulsive purchase behaviour

Zhu, H., Yang, Z. F., Ou, C., Liu, H. W. & Davison, R. M., 2015, Proceedings of 26th Australasian Conference on Information Systems (ACIS 2015). Adelaide

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Recommendation agents
Purchase behavior
Shopping behavior
Survey data
Consumer attitudes

Subverting organizational control with IT: A case in China

Davison, R. M. & Ou, C., 2015, Proceedings of the 21st American Conference on Information Systems (AMCIS 2015). Puerto Rico: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

China
Employees
Organizational control
Interpretive case study
Organizational practices
2014

Contextual preferences and network-based knowledge sharing in China

Ou, C. X. J., Davison, R. M. & Wong, L. H. M., 2014, Proceedings of the 20th Americas Conference on Information Systems (AMCIS 2014): Smart Sustainability: the Information Systems Opportunity. McLean, E., Watson, R. & Case, T. (eds.). Savannah: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

China
Knowledge sharing
Communication
Guanxi
Network effects

Developing a competitive edge in electronic markets via institutional and social based quality signaling mechanisms

Ou, C. X. J. & Chan, K. C. C., Jul 2014, In : Information & Management. 51, 5, p. 532-540

Research output: Contribution to journalArticleScientificpeer-review

Regression analysis
Economics
Electronic markets
Seller

Digital work in a pre-digital organizational culture

Davison, R. M. & Ou, C. X. J., 2014, Proceedings of the 22nd European Conference on Information Systems (ECIS 2014). Te'eni, D. & Avgerou, C. (eds.). Tel Aviv: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Organizational culture
Immigrants
Vested interests
Managers
Conservatism

Instant messenger-facilitated knowledge sharing and team performance

Ou, C. X. J., Davison, R. M. & Leung, D., 2014, In : International Journal of Knowledge Content Development and Technology. 4, 2

Research output: Contribution to journalArticleScientificpeer-review

Communication
Industry

Public sentiment analysis in Twitter data for prediction of a company's stock price movements

Li, B., Chan, K. C. C. & Ou, C. X. J., 2014, Proceedings of the 11th IEEE International Conference on e-Business Engineering (ICEBE 2014). Li, Y. & Guo, J. (eds.). Guangzhou: IEEE Computer Society, p. 1-10

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Data mining
Industry

Social media and communication processes at work: Evidence from China

Ou, C. X. J., Wong, L. H. M., Davison, R. M. & Cheng, Z., 2014, Proceedings of the 9th International Conference on Knowledge and Information Creativity Support Systems (KICSS 2014). Kunifuji, S., Papadopoulos, G. A. & Skulimowski, A. M. J. (eds.). Cyprus: Springer Verlag, p. 277-288 (Advances in Intelligent Systems and Computing).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

China
Web 2.0
Social media
Communication processes
Organizational performance

Swift Guanxi in online marketplace: The role of computer-mediated-communication technologies

Ou, C. X. J., Pavlou, P. A. & Davison, R. M., 2014, In : Management Information Systems Quarterly. 38, 1, p. 209-230

Research output: Contribution to journalArticleScientificpeer-review

Communication
Guanxi
Computer-mediated communication
Communication technologies
Feedback

The communicative ecology of Web 2.0 @ work: Social networking in the workspace

Davison, R. M., Ou, C. X. J., Martinsons, M. G. & Zhao, A. Y., Oct 2014, In : Journal of the American Society for Information Science and Technology. 65, 10, p. 2035-2047

Research output: Contribution to journalArticleScientificpeer-review

Ecology
Communication
Personnel

The mediating role of guanxi network and communication performance in transforming Web 2.0 technologies usage to work performance: An empirical study in China

Wong, L. H. M., Davison, R. M., Ou, C. X. J. & Cheng, Z., 2014, Proceedings of the 25th Australasian Conference on Information Systems (ACIS 2014). Tan, F. B. & Bunker, D. (eds.). Auckland: Association for Information Systems, p. 1-9

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Empirical study
Guanxi
Communication
China
Web 2.0
2013
1918 Downloads (Pure)

Computer-mediated-communication and social networking tools at work

Ou, C. X. J., Sia, C. L. & Hui, C. K., 2013, In : Information Technology & People. 26, 2, p. 172-190

Research output: Contribution to journalArticleScientificpeer-review

File
computer-mediated communication
networking
social network
Communication
communication

Explaining the role of user commitment in extended use of information systems: An empirical investigation

Wang, W. & Ou, C. X. J., 2013, Proceedings of the 17th Pacific Asia Conference on Information Systems (PACIS 2013). Lee, H. G. & Chau, P. Y. K. (eds.). Jeju Island, Korea: The Korea Society of Management Information Systems, p. 1-13

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Empirical investigation
Information systems
Factors
Competitive advantage
Organizational commitment

How to retain consumers: A trust-commitment model

Wang, W., Chen, R. & Ou, C. X. J., 2013, Proceedings of the 24th Australasian Conference on Information Systems (ACIS 2013). Deng, H. & Standing, C. (eds.). Melbourne: RMIT University, p. 1-10

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Consumer trust
E-marketplace
Organizational commitment
Psychological

Information technology to support informal knowledge sharing

Davison, R. M., Ou, C. X. J. & Martinsons, M. G., 2013, In : Information Systems Journal. 23, 1, p. 89-109

Research output: Contribution to journalArticleScientificpeer-review

Knowledge management
Information technology
Public relations
Intelligent databases

Sharing knowledge in technology deficient environments: Individual workarounds amid corporate restrictions

Ou, C. X. J., 2013, Proceedings of the 21st European Conference on Information Systems (ECIS 2013). van Hillegersberg, J. & Spiekermann, S. (eds.). Utrecht: Association for Information Systems, p. 1-12

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Guanxi
Knowledge sharing
Employees
Work practices
Hotels

The communicative ecology of Web 2.0 @work: Social networking in the workspace

Davison, R. M., Ou, C. X. J., Martinsons, M. G., Zhao, Y., Hua, X. Q. & Du, R., 2013, Proceedings of the 73rd Academy of Management Conference. Adler, P. (ed.). Orlando, USA: Academy of Management, p. 1-20

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Social networking
Web 2.0
Ecology
Communication
Employees
2012
262 Downloads (Pure)

The informal entanglement of knowledge, Guanxi and technology: Evidence from China and a new theory

Davison, R. M., Martinsons, M. G. & Ou, C. X. J., 2012, Proceedings of the 72nd Academy of Management Conference. Toombs, L. (ed.). Boston: Academy of Management, p. 1-34

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

File
Guanxi
China
Knowledge management
Knowledge workers
Working practices

The roles of theory in canonical action research

Davison, R. M., Martinsons, M. G. & Ou, C. X. J., 2012, In : Management Information Systems Quarterly. 36, 3, p. 763-786

Research output: Contribution to journalArticleScientificpeer-review

Public relations
Organizational performance
Chinese culture
Chinese management
Research methods
2011

Interactive or interruptive? Instant messaging at work

Ou, C. X. J. & Davison, R. M., 2011, In : Decision Support Systems. 52, 1, p. 61-72

Research output: Contribution to journalArticleScientificpeer-review

Communication
Workplace
Organizations
Instant
Instant messaging

Investigating transactive memory shaped by knowledge management tools - Proposing a longitudinal study in China

Davison, R. M. & Ou, C. X. J., 2011, Proceedings of the 19th European Conference on Information Systems (ECIS), June 9-11, 2011, Helsinki, Finland. Tuunnainen, V. P., Rossi, M. & Nandhakumar, J. (eds.). Atlanta, GA: Association for Information Systems, Vol. 19. p. 7 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

Nurturing sales entrepreneurship in consumer-to-consumer marketplaces

Ou, C. X. J., Poon, W. Z., Pavlou, P. A. & Davison, R. M., 2011, Proceedings of the 32nd International Conference on Information Systems (ICIS 2011), Shanghai, China. Unknown Publisher, p. 1-10

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Entrepreneurship
Seller
Buyers
Customization
Task-technology fit

Privacy and utility: IM use in a Chinese professional services firm

Davison, R. M. & Ou, C. X. J., 2011, Proceedings of the 2011 ACM Conference on Computer Supported Cooperative Work (CSCW 2011), March 19-23, 2011, Hangzhou, China (Workshop W9: Collaborative Privacy Practices in Social Media). Hinds, P., Tang, J. C., Wang, J., Bardram, J. E. & Ducheneaut, N. (eds.). New York: Association for Computing Machinery (ACM), p. 4 4 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

The impact of instant messaging tools on knowledge management and team performance

Ou, C. X. J., Leung, D. W. L. & Davison, R. M., 2011, Researching the future in information systems: IFIP WG 8.2 Working Conference, Turku, Finland, June 6-8, 2011: Proceedings. Chiasson, M., Henfridsson, O., Karsten, H. & DeGross, J. I. (eds.). Berlin: Springer, Vol. 356. p. 131-148 (IFIP advances in information and communication technology; no. 356).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Knowledge management
Communication
Industry

Why are social networking applications successful? An empirical study of Twitter

Ou, C. X. J., Davison, R. M. & Cheng, N. C. K., 2011, Proceedings of the 15th Pacific Asia Conference on Information Systems (PACIS), July 7-11, 2011, Brisbane, Australia (Paper 141). Atlanta, GA: Association for Information Systems, Vol. 15. p. 15 15 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Social networking
Empirical study
Twitter
Networking
Information quality