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  • Warandelaan 2, Koopmans Building, room K 841

    5037 AB Tilburg

    Netherlands

Accepting PhD Students

20032019
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Research Output 2003 2019

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Conference contribution
2019

Adopted globally but unusable locally: What workarounds reveal about adoption, resistance, compliance and non-compliance

Davison, R. M., Wong, L. H. M., Alter, S. & Ou, C., 2019, Proceedings of the 27th European Conference on Information Systems (ECIS). Stockholm, Sweden : Association for Information Systems, 17 p. 19

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Innovation adoption
Noncompliance
Employees
Innovation diffusion
Work practices

Modeling shopping cart decisions with heterogeneous product involvement and reviews

Gao, H., Ou, C. & Liu, H. W., 2019, Proceedings of the 23rd Pacific Asia Conference on Information Systems (PACIS). Xi’an, China, 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Shopping
Product involvement
Product review
Modeling
Discrete choice models
2018

Analysing cultural influence in the usage of recommendation agents

Zeng, L., Yang, Z., Ou, C., Zhu, H. & Noorderhaven, N., 2018, Pre-ECIS Workshop of European Conference on Information Systems (2018 ECIS).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

466 Downloads (Pure)

Exploring the effect of monetary incentives on user behavior in Online Sharing Platforms

Lu, Y., Ou, C. & Angelopoulos, S., 2018, Proceedings of the 51st Hawaii International Conference on System Sciences (HICSS 2018). IEEE Computer Society, p. 3437-3444

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access
File
Monetary incentives
User behavior
Industry
Self-disclosure
Field experiment

Information technology-enabled collaborative job crafting in self-leading team

Xu, M., Ou, C. & Wang, W., 2018, Proceedings of 22nd Pacific-Asia Conference on Information Systems (2018 PACIS). Yokohama: Association for Information Systems, 9 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Work design
Proactive behavior
Social work
Psychological
Self-efficacy

Predicting re-loan success based on friendship network characteristics in the online micro-loan marketplace

Gao, H., Liu, H., Ou, C., Pavlou, P. A., Zhu, H. & Zhan, M., Aug 2018, Proceedings of 24th Americas Conference on Information Systems (2018 AMCIS): Digital Disruption. New Orleans: Association for Information Systems, 14

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access
Loans
Friendship
Network centrality
Social structure
Opportunistic behavior

The professional responsibilities of ERP experts: A new form of organizational citizenship behaviour

Davison, R. M., Ou, C. & Ng, E., Jun 2018, Proceedings of the 22nd Pacific-Asia Conference on Information Systems (2018 PACIS). Yokohama: Association for Information Systems, p. 2708-2719

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Organizational citizenship behavior
Responsibility
Manufacturing firms
Interpretive case study
Social dimension
2017

Do security breaches matter to consumers?

Janse, N. M. E., Ou, C., Angelopoulos, S., Davison, R. M. & Jia, J., 2017, Proceedings of the 17th International Conference on Electronic Business (ICEB): Smart City. Dubai, p. 327

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Investigating the impact of recommendation agents on e-commerce ecosystem

Yang, Z., Ou, C. & Ziying, Z., 2017, Proceedings of the 23rd Amercian Conference on Information Systems (AMCIS 2017). Boston: Association for Information Systems, 5 p. 11

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Recommendation agents
Electronic commerce
Ecosystem
Penetration
Online shopping
2016

Investigating decision support aids in online marketplaces based on the effort-accuracy co-existence framework

Zhu, H., Ou, C., Davison, R. M., Pavlou, P. A. & Liu, H. W., Sep 2016, Proceedings of the 24th European Conference on Information Systems (ECIS 2016): Information Systems as a Global Gateway. Istanbul: Association for Information Systems, 12 p. 49. (Research-in-Progress-Papers; no. 49).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access
Decision support
Coexistence
Purchase decision
Product evaluation
Prosperity

The role of swift relationship and institutional structures in uncertainty reduction

Huang, Q., Ou, C. & Davison, R. M., Oct 2016, Proceedings of the 2016 International Conference on Information Systems (ICIS 2016): Digital Innovation at the Crossroads. Dublin: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Uncertainty
Institutional structure
Relational contracts
Buyers
Communication

Using social media for business communication: A symbolic interaction perspective

Chen, R., Davison, R. M. & Ou, C., 2016, Proceedings of the 27th Australasian Conference on Information Systems (ACIS 2016): Occupying the Sweet Spot: IS at the Intersection. Wollongong, Australia: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Social media
Business communication
Hotels
Interaction
China
2015

Developing a new theory of knowledge sharing: Documenting and reflecting on a messy process

Martinsons, M. G., Davison, R. M. & Ou, C., 2015, Proceedings of the 75th Annual Meeting of the Academy of Management: Opening Governance. Vancouver: Academy of Management

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

knowledge
theory formation
development theory
academy
management
206 Downloads (Pure)

Identify the antecedents of distrust in a website

Yang, J., Sia, C. L. & Ou, C., 2015, Proceedings of the 19th Pacific Asia Conference on Information Systems (PACIS 2015). Singapore: Association for Information Systems, 108

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

File
Distrust
Web sites
Impact factor
Assurance
Theoretical framework

Investigating the impacts of recommendation agents on impulsive purchase behaviour

Zhu, H., Yang, Z. F., Ou, C., Liu, H. W. & Davison, R. M., 2015, Proceedings of 26th Australasian Conference on Information Systems (ACIS 2015). Adelaide

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Recommendation agents
Purchase behavior
Shopping behavior
Survey data
Consumer attitudes

Subverting organizational control with IT: A case in China

Davison, R. M. & Ou, C., 2015, Proceedings of the 21st American Conference on Information Systems (AMCIS 2015). Puerto Rico: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

China
Employees
Organizational control
Interpretive case study
Organizational practices
2014

Contextual preferences and network-based knowledge sharing in China

Ou, C. X. J., Davison, R. M. & Wong, L. H. M., 2014, Proceedings of the 20th Americas Conference on Information Systems (AMCIS 2014): Smart Sustainability: the Information Systems Opportunity. McLean, E., Watson, R. & Case, T. (eds.). Savannah: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

China
Knowledge sharing
Communication
Guanxi
Network effects

Digital work in a pre-digital organizational culture

Davison, R. M. & Ou, C. X. J., 2014, Proceedings of the 22nd European Conference on Information Systems (ECIS 2014). Te'eni, D. & Avgerou, C. (eds.). Tel Aviv: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Organizational culture
Immigrants
Vested interests
Managers
Conservatism

Public sentiment analysis in Twitter data for prediction of a company's stock price movements

Li, B., Chan, K. C. C. & Ou, C. X. J., 2014, Proceedings of the 11th IEEE International Conference on e-Business Engineering (ICEBE 2014). Li, Y. & Guo, J. (eds.). Guangzhou: IEEE Computer Society, p. 1-10

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Data mining
Industry

Social media and communication processes at work: Evidence from China

Ou, C. X. J., Wong, L. H. M., Davison, R. M. & Cheng, Z., 2014, Proceedings of the 9th International Conference on Knowledge and Information Creativity Support Systems (KICSS 2014). Kunifuji, S., Papadopoulos, G. A. & Skulimowski, A. M. J. (eds.). Cyprus: Springer Verlag, p. 277-288 (Advances in Intelligent Systems and Computing).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

China
Web 2.0
Social media
Communication processes
Organizational performance

The mediating role of guanxi network and communication performance in transforming Web 2.0 technologies usage to work performance: An empirical study in China

Wong, L. H. M., Davison, R. M., Ou, C. X. J. & Cheng, Z., 2014, Proceedings of the 25th Australasian Conference on Information Systems (ACIS 2014). Tan, F. B. & Bunker, D. (eds.). Auckland: Association for Information Systems, p. 1-9

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Empirical study
Guanxi
Communication
China
Web 2.0
2013

Explaining the role of user commitment in extended use of information systems: An empirical investigation

Wang, W. & Ou, C. X. J., 2013, Proceedings of the 17th Pacific Asia Conference on Information Systems (PACIS 2013). Lee, H. G. & Chau, P. Y. K. (eds.). Jeju Island, Korea: The Korea Society of Management Information Systems, p. 1-13

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Empirical investigation
Information systems
Factors
Competitive advantage
Organizational commitment

How to retain consumers: A trust-commitment model

Wang, W., Chen, R. & Ou, C. X. J., 2013, Proceedings of the 24th Australasian Conference on Information Systems (ACIS 2013). Deng, H. & Standing, C. (eds.). Melbourne: RMIT University, p. 1-10

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Consumer trust
E-marketplace
Organizational commitment
Psychological

Sharing knowledge in technology deficient environments: Individual workarounds amid corporate restrictions

Ou, C. X. J., 2013, Proceedings of the 21st European Conference on Information Systems (ECIS 2013). van Hillegersberg, J. & Spiekermann, S. (eds.). Utrecht: Association for Information Systems, p. 1-12

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Guanxi
Knowledge sharing
Employees
Work practices
Hotels

The communicative ecology of Web 2.0 @work: Social networking in the workspace

Davison, R. M., Ou, C. X. J., Martinsons, M. G., Zhao, Y., Hua, X. Q. & Du, R., 2013, Proceedings of the 73rd Academy of Management Conference. Adler, P. (ed.). Orlando, USA: Academy of Management, p. 1-20

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Social networking
Web 2.0
Ecology
Communication
Employees
2012
262 Downloads (Pure)

The informal entanglement of knowledge, Guanxi and technology: Evidence from China and a new theory

Davison, R. M., Martinsons, M. G. & Ou, C. X. J., 2012, Proceedings of the 72nd Academy of Management Conference. Toombs, L. (ed.). Boston: Academy of Management, p. 1-34

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

File
Guanxi
China
Knowledge management
Knowledge workers
Working practices
2011

Investigating transactive memory shaped by knowledge management tools - Proposing a longitudinal study in China

Davison, R. M. & Ou, C. X. J., 2011, Proceedings of the 19th European Conference on Information Systems (ECIS), June 9-11, 2011, Helsinki, Finland. Tuunnainen, V. P., Rossi, M. & Nandhakumar, J. (eds.). Atlanta, GA: Association for Information Systems, Vol. 19. p. 7 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

Nurturing sales entrepreneurship in consumer-to-consumer marketplaces

Ou, C. X. J., Poon, W. Z., Pavlou, P. A. & Davison, R. M., 2011, Proceedings of the 32nd International Conference on Information Systems (ICIS 2011), Shanghai, China. Unknown Publisher, p. 1-10

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Entrepreneurship
Seller
Buyers
Customization
Task-technology fit

Privacy and utility: IM use in a Chinese professional services firm

Davison, R. M. & Ou, C. X. J., 2011, Proceedings of the 2011 ACM Conference on Computer Supported Cooperative Work (CSCW 2011), March 19-23, 2011, Hangzhou, China (Workshop W9: Collaborative Privacy Practices in Social Media). Hinds, P., Tang, J. C., Wang, J., Bardram, J. E. & Ducheneaut, N. (eds.). New York: Association for Computing Machinery (ACM), p. 4 4 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

The impact of instant messaging tools on knowledge management and team performance

Ou, C. X. J., Leung, D. W. L. & Davison, R. M., 2011, Researching the future in information systems: IFIP WG 8.2 Working Conference, Turku, Finland, June 6-8, 2011: Proceedings. Chiasson, M., Henfridsson, O., Karsten, H. & DeGross, J. I. (eds.). Berlin: Springer, Vol. 356. p. 131-148 (IFIP advances in information and communication technology; no. 356).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Knowledge management
Communication
Industry

Why are social networking applications successful? An empirical study of Twitter

Ou, C. X. J., Davison, R. M. & Cheng, N. C. K., 2011, Proceedings of the 15th Pacific Asia Conference on Information Systems (PACIS), July 7-11, 2011, Brisbane, Australia (Paper 141). Atlanta, GA: Association for Information Systems, Vol. 15. p. 15 15 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Social networking
Empirical study
Twitter
Networking
Information quality
2010

A knowledge-based value shop in China

Davison, R. M., Ou, C. X. J., Li, Y. & Bjorksten, J., 2010, Proceedings of the 5th International Conference on Internet and Web Applications and Services (ICIW), May 9-15, 2010, Barcelona, Spain. Wilmington, Delaware: International Academy, Research, and Industry Association (IARA), Vol. 5.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

Beyond institution-based trust: Building effective online marketplaces with social mechanisms

Ou, C. X. J., Wong, W. P. & Davison, R. M., 2010, Proceedings of the Thirty First International Conference on Information Systems (ICIS), December 12-15, 2010, St. Louis, Missouri, USA (Paper 207). Sabherwal & Sumner (eds.). Atlanta, GA: Association for Information Systems, Vol. 31. p. 10 10 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

Can instant messaging empower teams at work?

Ou, C. X. J., Davison, R. M., Zhong, X. P. & Li, Y., 2010, Proceedings of the Fourth International Conference on Research Challenges in Information Science (RCIS), May 19-21, 2010, Nice, France. Loucopoulos, P. (ed.). Piscataway, NJ: Institute of Electrical and Electronics Engineers ( IEEE ), Vol. 4.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

Knowledge sharing initiatives in a Chinese professional services firm

Davison, R. M. & Ou, C. X. J., 2010, Proceedings of the 16th Americas Conference on Information Systems (AMCIS), August 12-15, 2010, Lima, Peru. Atlanta, GA: Association for Information Systems, Vol. 16.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

The impact of instant messaging at work

Ou, C. X. J. & Davison, R. M., 2010, Proceedings of the 16th Americas Conference on Information Systems (AMCIS), August 12-15, 2010, Lima, Peru. Atlanta, GA: Association for Information Systems, Vol. 16.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

The significance of instant messaging at work

Ou, C. X. J., Davison, R. M., Li, Y. & Zhong, X. P., 2010, Proceedings of the 5th International Conference on Internet and Web Applications and Services (ICIW), May 9-15, 2010, Barcelona, Spain. Wilmington, Delaware: International Academy, Research, and Industry Association (IARA), Vol. 5.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

2008

Leveraging rich communication tools: Evidence of online trust and guanxi in the Chinese C2C marketspace

Ou, C. X. J., Davison, R. M., Pavlou, P. A. & Li, Y., 2008, Proceedings of the 29th International Conference on Information Systems (ICIS), December 14-17, 2008, Paris, France. Atlanta, GA: Association for Information Systems, Vol. 29.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

The multimethodological investigation of knowledge sharing practices in Eastwei

Davison, R. M., Ou, C. X. J., Li, Y., Martinsons, M. G. & Bjorksten, J., 2008, Proceedings of the 29th International Conference on Information Systems (ICIS), December 14-17, 2008, Paris, France. Atlanta, GA: Association for Information Systems, Vol. 29.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

2007

IM in C2C markets: A translucent technology designed to facilitate interactions

Ou, C. X. J. & Davison, R. M., 2007, Proceedings of the 28th Annual International Conference on Information Systems (ICIS), December 9-12, 2007, Montreal, Quebec, Canada. Atlanta, GA: Association for Information Systems, Vol. 28.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

Knowledge management problems, causes and solutions: Junior knowledge workers' perspectives

Ou, C. X. J. & Davison, R. M., 2007, Proceedings of the Eleventh Pacific Asia Conference on Information Systems (PACIS), July 3-6, 2007, Auckland, New Zealand. Tan, F. B., Thong, J. & Janczewski, L. J. (eds.). Atlanta, GA: Association for Information Systems, Vol. 11.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

Sharing knowledge in China: Experiences in an SME

Davison, R. M. & Ou, C. X. J., 2007, Proceedings of the Eleventh Pacific Asia Conference on Information Systems (PACIS), July 3-6, 2007, Auckland, New Zealand. Tan, F. B., Thong, J. & Janczewski, L. J. (eds.). Atlanta, GA: Association for Information Systems, Vol. 11.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

The B2B knowledge environment in China: Shifting from tacit understanding to explicit representation

Davison, R. M. & Ou, C. X. J., 2007, Knowledge management: Innovation, technology and cultures: Proceedings of the 2007 International Conference on Knowledge Management, August 27-28, 2007, Vienna, Austria. Stary, C., Barachini, F. & Hawamdeh, S. (eds.). Singapore: World Scientific, p. 189-199 11 p. (Series on innovation and knowledge management; no. 6).

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

2005

Conceptualizations of consumer trust and distrust in the online shopping context (Doctoral Consortium)

Ou, C. X. J., 2005, Proceedings of the Ninth Pacific Asia Conference on Information Systems (PACIS), July 7-10, 2005, Bangkok, Thailand. Atlanta, GA: Association for Information Systems, Vol. 9.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

2004

An overview of CRM adoption and implementation strategy in China

Ou, C. X. J. & Sia, C. L., 2004, Proceedings of the Tenth Americas Conference on Information Systems (AMCIS), August 5-8, 2004, New York, USA (Paper 84). Bullen, C. & Stohr, E. (eds.). Atlanta, GA: Association for Information Systems, Vol. 10.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

Challenges of CRM implementation in China

Ou, C. X. J., Lei, M. & Wan, K. K., 2004, Proceedings of the 4th Annual Hawaii International Conference on Business, June 21-24, 2004, Honolulu, Hawaii. Honolulu, HI: Hawaii International Conferences, Vol. 4. p. 3259

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

2003

Customer loyalty strategy in the internet era

Ou, C. X. J. & Sia, C. L., 2003, Proceedings of the Seventh Pacific Asia Conference on Information Systems (PACIS), July 10-13, 2003, Adelaide, Australia. Hanisch, J., Falconer, D., Horrocks, S. & Hillier, M. (eds.). Atlanta, GA: Association for Information Systems, Vol. 7. p. 1734-1744 11 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional