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Personal profile

Research interests

Henk Akkermans's research addresses the issue of how interorganizational supply chains and networks, where no single party exerts full control, can nevertheless effectively co-ordinate their behavior. His focus is on technical, innovation-driven sectors (such as electronics, aerospace, telecom, process industry and the maritime sector), but also on health care and public infrastructure.

Henk Akkermans is fundamentally interested in the interactions between shop floor operations and customer demand, and in the roles that management information and cognitive limitations in decision-making play in this. His interest stretches all the way from new product/service development onto maintenance, repair & overhaul activities. In order to obtain deeper insight in these complex issues, he develops system dynamics simulation models of real-world settings.

Henk Akkermans has a special interest in the role of Japan in international business and in the exceptional importance of smart maintenance for our present-day economy. He is also the director of the World Class Maintenance foundation in Breda.





Current positions/responsibilities:

Full Professor, Supply Chain Management, Tilburg University TiSEM

Director, Stichting World Calss Maintenance, Breda

Independent consultant, Research in Business BV

Past employment:


  • 2011-2015: Scientific Director Dutch Institute World Class Maintenance, Breda
  • 2005-2015: Professor by Special Appointment Chair Supply Network Dynamics, Tilburg University
  • 2000-2006: Minase BV, Tilburg
  • 2000-2004: Eindhoven University of Technology, Dept. Technology Management, Eindhoven
  • 1996- 2000:Origin, Business Consulting, Eindhoven and Breda
  • 1995-1996: McKinsey & Co, Amsterdam, Chicago & Houston
  • 1991-1995: BSO, Business Consulting, Breda and Utrecht
  • 1990-1995: Eindhoven University of Technology, Dept. Technology Management, Eindhoven
  • 1988-1990: Utrecht University, Dept. Social Sciences, Utrecht
  • 1987- 1988: Philips International, Corporate IT, Eindhoven



Henk Akkermans teaches the course Supply Chain Modelling, a rqequired course for both the Master Supply Chain Management and the Master Information Management. For this course his book Supply Chain Dynamics (2015, ISBN 978-94-002-1608-2) is used See also www.supplychaindynamics.org

Current courses

Click here for my courses.

External positions

Director (World Class Maintenance)

1 Jul 2015 → …


  • Corporate Policy And Strategy
  • Japanese Business Life
  • System Dynamics
  • Product Development
  • Simulation
  • Innovation
  • Inter-Organisational Relationships
  • Organisational Change
  • Strategic Decision-Making

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Research Output

Contracting outsourced services with collaborative key performance indicators

Akkermans, H., van Oppen, W., Wynstra, F. & Voss, C., Jan 2019, In : Journal of Operations Management. 65, 1, p. 22-47

Research output: Contribution to journalArticleScientificpeer-review

Open Access
  • Ramp up and ramp down dynamics in digital services

    Akkermans, H., Voss, C. & van Oers, R., Jul 2019, In : Journal of Supply Chain Management. 55, 3, p. 3-23

    Research output: Contribution to journalArticleScientificpeer-review

    Open Access
  • A dynamic model of managerial response to grey swan events in supply networks

    Akkermans, H. & van Wassenhove, L., 2018, In : International Journal of Production Research. 56, 1-2, p. 10-21

    Research output: Contribution to journalArticleScientificpeer-review

  • Improving inter-organizational care-cure designs: Specialization versus integration

    Pieters, A., van Oorschot, K. E., Akkermans, H. & Brailsford, S. C., 2018, In : Journal of Intergrated Care. 26, 4, p. 328-341

    Research output: Contribution to journalArticleScientificpeer-review

  • Quality improvement opportunities for handover practices in birth centres: A case study from a process perspective

    Hitzert, M., Boesveld, I. C., Hermus, M. A. A., de Graaf, J. P., Wiegers, T. A., Steegers, E. A. P., Meijboom, B. & Akkermans, H., Jun 2018, In : Journal of Evaluation in Clinical Practice. 24, 3, p. 590-597

    Research output: Contribution to journalArticleScientificpeer-review

  • Projects