Research output per year
Research output per year
Search results
-
2024
When desired brand values might conflict: The diagnosticity of different packaging elements on brand sustainability and brand quality
Roest, H. & Snoeren, S., 6 Aug 2024, Proceedings of International Food Marketing Research Symposium . Grunert, K. (ed.). Aarhus, Vol. 2024. p. 34-40 A 66Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
Open AccessFile23 Downloads (Pure) -
2023
In brands we trust: The development and validation of a contemporary brand trust scale
Roest, H. & de Graaf, P., 23 May 2023, Proceedings of the European Marketing Academy. Odense, Vol. 52. 11 p. A2023-112705Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
File120 Downloads (Pure) -
2017
All I want to say is that they don’t really care about us: Measuring and embedding perceived corporate engagement
Roest, H. & Valdes, L., 2017, Proceedings of the 24th Recent Advances in Retailing and Services Science Conference. (Proceedings of the 24th Recent Advances in Retailing and Services Science Conference).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Professional
-
1995
The integration of internal and external quality: A strategic program approach
Roest, H. C. A. & Verhallen, T. M. M., 1995, 2nd International Conference on Recent Advances in Retailing and Services Science, Broadbeach, Sydney, Australia, July, 1995. Unknown PublisherResearch output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
File121 Downloads (Pure) -
To be or not to be served: That is the question
Bijmolt, T. H. A., Roest, H. & den Hoed, E. I. M., 1995, Proceedings of the Workshop on Quality Management in Services.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Professional
-
1993
An integrative framework of perceived service quality and its relations to satisfaction/dissatisfaction, attitude and repurchase intention: A multilevel approach
Koelemeijer, K., Roest, H. C. A. & Verhallen, T. M. M., 1993, Marketing for the new Europe: Dealing with complexity (Proceedings of the 22nd Annual Conference of the European Marketing Agency, Barcelona, Spain, May 25-28, 1993). Chias, J. & Sureda, J. (eds.). Barcelona: ESADE, p. 683-699 17 p.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review
File1241 Downloads (Pure) -
1992
Managing service quality perceptions by quality marks
Roest, H. & Verhallen, T. M. M., 1992, Proceedings of the 21st Annual Conference of the European Marketing Academy : Marketing for Europe - Marketing for the Future. Grunert, K. & Fuglede, D. (eds.). Aarhus, p. 1387-1390Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Professional