Martin Smits

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Personal profile

Research interests

Martin Smits is Associate Professor of Information Systems and Management. His research focuses on the impact of IT on the performance of business processes in organizations and business networks.

Topics include business process analysis, business process redesign, strategic information systems planning, information management, supply chain management, and supply chain integration. He is particularly interested in electronic markets, the development of intermediaries and market performance. He develops process models, governance models, and system dynamics models, in particular to analyze and predict the impact of technology innovations in the health care sector (e-health), government (e-government), and the financial services sector.


1999-date: Associate Professor of Information System and Management, School of Economics and Business Administration, Tilburg University.

2005-date: program manager 'Information Management in Health Care' at Tranzo (Research Institute for Transformation of Care and Welfare), TilburgUniversity

2002-2008: Applied Research Coordinator for Information Systems and Management, TilburgUniversity (yearly budget of 400,000 euro)

1997-2008: Member of the Board of the department of Information Management, School of Economics, TilburgUniversity

1998-date: Research Fellow of the Center for Economic Research, TilburgUniversity

1998-2001: Manager of the Research Program 'IT Innovation in the Networked Economy' (NEFETI project), TilburgUniversity and Telematics Institute (Enschede)

1996-2005: Program Manager 'Electronic Meeting Room' (Group Decision Support Systems), TilburgUniversity

1992-1996: Academic Director of the Executive Program Master of Information Management, TIASBusinessSchool.

1986-1990: Head of Clinical Staff, DentalSchool, GroningenUniversity.

1986-1990: Dentist (part time) at the Mental Health Care Institute, Assen (NL) and the Centre for Advanced Dentistry, GroningenUniversityHospital.

1982-1990: Program manager 'IT for research and patient simulations', DentalSchool, University of Groningen.

Current courses

Click here for my courses.

PhD supervision

Egbert (E.) Roos (BuRoos): Modeling the Dynamics of Care Markets (Tranzo; Tilburg University).

Victor (V.) Slenter (Capaciteitsorgaan): Improving Manpower Planning in Health Care (Tilburg University).

Jan (J.) Luijsterburg (GGz Breburg; Tranzo; Tilburg University): Using electronic patient records for mental health care research (defense planned 2011, Radboud University Nijmegen).

Benjamin (B.) Rensman: Electronic Intermediaries in the health care sector. (Muenster University/ Tilburg University).

Cocky (C.) Hilhorst (PWC): Real options for risk management in large IT projects. (PhD 2008, Tilburg University).

Reza (R.) Torabkani (UWV): Extended strategic alignment and performance of electronic business networks. (Erasmus University).


Wim (W.) Huisman (Avans): Impact of IT on supply chain performance and networkability of organizations.


David (D.C.) Kuo: Impact of IT on integration and performance of SME-based supply chains, (PhD 2005, Taiwan National University).


Roland (R.) Toppen (Robeco), Improving the performance of electronic business networks. (PhD 1999, Tilburg University).



Klaas (K.G.) van der Poel (Logica CMG), Theory and practice of information strategy. (PhD 1995, Tilburg University).





External positions

Teaching (TIAS Business School)

1 Jan 202016 Nov 2020

Advisory (Capaciteitsorgaan)

1 Jan 2020 → …


  • Information Management
  • Decision Making
  • E-Commerce
  • Information Management And Technology
  • E-Health
  • Information Strategy
  • Management Games
  • Information Systems Management
  • Ict In Education
  • Decision Support Systems
  • E-Government
  • Information Systems
  • Health Care Strategy And Management


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