Photo of Martin Smits
  • Warandelaan 2, Koopmans Building, room K 825

    5037 AB Tilburg


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Personal profile

Research interests

Martin Smits is Associate Professor of Information Systems and Management. His research focuses on the impact of IT on the performance of business processes in organizations and business networks.

Topics include business process analysis, business process redesign, strategic information systems planning, information management, supply chain management, and supply chain integration. He is particularly interested in electronic markets, the development of intermediaries and market performance. He develops process models, governance models, and system dynamics models, in particular to analyze and predict the impact of technology innovations in the health care sector (e-health), government (e-government), and the financial services sector.


1999-date: Associate Professor of Information System and Management, School of Economics and Business Administration, Tilburg University.

2005-date: program manager 'Information Management in Health Care' at Tranzo (Research Institute for Transformation of Care and Welfare), TilburgUniversity

2002-2008: Applied Research Coordinator for Information Systems and Management, TilburgUniversity (yearly budget of 400,000 euro)

1997-2008: Member of the Board of the department of Information Management, School of Economics, TilburgUniversity

1998-date: Research Fellow of the Center for Economic Research, TilburgUniversity

1998-2001: Manager of the Research Program 'IT Innovation in the Networked Economy' (NEFETI project), TilburgUniversity and Telematics Institute (Enschede)

1996-2005: Program Manager 'Electronic Meeting Room' (Group Decision Support Systems), TilburgUniversity

1992-1996: Academic Director of the Executive Program Master of Information Management, TIASBusinessSchool.

1986-1990: Head of Clinical Staff, DentalSchool, GroningenUniversity.

1986-1990: Dentist (part time) at the Mental Health Care Institute, Assen (NL) and the Centre for Advanced Dentistry, GroningenUniversityHospital.

1982-1990: Program manager 'IT for research and patient simulations', DentalSchool, University of Groningen.

Current courses

Click here for my courses.

PhD supervision

Egbert (E.) Roos (BuRoos): Modeling the Dynamics of Care Markets (Tranzo; Tilburg University).

Victor (V.) Slenter (Capaciteitsorgaan): Improving Manpower Planning in Health Care (Tilburg University).

Jan (J.) Luijsterburg (GGz Breburg; Tranzo; Tilburg University): Using electronic patient records for mental health care research (defense planned 2011, Radboud University Nijmegen).

Benjamin (B.) Rensman: Electronic Intermediaries in the health care sector. (Muenster University/ Tilburg University).

Cocky (C.) Hilhorst (PWC): Real options for risk management in large IT projects. (PhD 2008, Tilburg University).

Reza (R.) Torabkani (UWV): Extended strategic alignment and performance of electronic business networks. (Erasmus University).


Wim (W.) Huisman (Avans): Impact of IT on supply chain performance and networkability of organizations.


David (D.C.) Kuo: Impact of IT on integration and performance of SME-based supply chains, (PhD 2005, Taiwan National University).


Roland (R.) Toppen (Robeco), Improving the performance of electronic business networks. (PhD 1999, Tilburg University).



Klaas (K.G.) van der Poel (Logica CMG), Theory and practice of information strategy. (PhD 1995, Tilburg University).






  • Information Management
  • Decision Making
  • E-Commerce
  • Information Management And Technology
  • E-Health
  • Information Strategy
  • Management Games
  • Information Systems Management
  • Ict In Education
  • Decision Support Systems
  • E-Government
  • Information Systems
  • Health Care Strategy And Management

Fingerprint Dive into the research topics where Martin Smits is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

  • 2 Similar Profiles
Dynamical systems Engineering & Materials Science
Health care Engineering & Materials Science
Industry Engineering & Materials Science
Service oriented architecture (SOA) Engineering & Materials Science
Process design Engineering & Materials Science
Personnel Engineering & Materials Science
Managers Engineering & Materials Science
Web services Engineering & Materials Science

Research Output 1996 2014

Design and value of service oriented technologies for smart business networking

Alt, R. & Smits, M. T., 2014, Proceedings of the 22nd European Conference on Information Systems (ECIS 2014). Beverungen, D., Tuunanen, T. & Wijnhoven, F. (eds.). Tel Aviv: Association for Information Systems, p. 1-12

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Business networks
Business value
High performance

Strategy development for enterprise content management

Smits, M. T. & O'Callaghan, R., 2014, Enterprise Content Management in Information Systems Research. vom Brocke, J. & Simons, A. (eds.). Berlin: Springer Verlag, p. 91-108 287 p.

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Strategy development
Content management
Business process
Information infrastructure
Ad hoc

Serious Gaming en Dynamische Balans: Visie op Scenarioanalyse voor Provinciaal Beleid

Smits, M. T., Roos, E. & Dagevos, J. F. L. M. M., 2013, Tilburg: Telos. 28 p.

Research output: Book/ReportReportProfessional

The impact of social media on business performance

Smits, M. T. & Mogos, S., 2013, Proceedings of the 21st European Conference on Information Systems (ECIS 2013) - article 125. van Hillegersberg, J., van Heck, E. & Connolly, R. (eds.). Utrecht: Unknown Publisher, p. 1-12

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Social media
Business performance
Start-up companies

Activities 1997 2013

  • 2 Oral presentation
  • 1 Invited talk

System Dynamics Conference (Benelux Chapter)

M.T. Smits (Speaker)

Activity: Talk or presentation typesInvited talkScientific

Proceedings of the 5th European Conference on Information Systems

M.T. Smits (Speaker)
1 Jun 1997

Activity: Talk or presentation typesOral presentationScientific

Proceedings of the 5th European Conference on Information Systems

M.T. Smits (Speaker)
1 Jun 1997

Activity: Talk or presentation typesOral presentationScientific