Photo of Roland Friele
  • Prof. Cobbenhagenlaan 125, Reitse Poort, room RP 218

    5037 DB Tilburg

    Netherlands

20082019
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Research Output 2008 2019

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Article
2019

Classifying patients' complaints for regulatory purposes: A pilot study

Bouwman, R. J. R., Bomhoff, M., Robben, P. & Friele, R. D., 2019, In : Journal of Patient Safety.

Research output: Contribution to journalArticleScientificpeer-review

Mental Health
Delivery of Health Care
Health Care Sector
Emergency Medical Services

Is there a mismatch between the perspectives of patients and regulators on healthcare quality? A survey study

Bouwman, R., Bomhoff, M., Robben, P. & Friele, R. D., 2019, In : Journal of Patient Safety.

Research output: Contribution to journalArticleScientificpeer-review

Surveys and Questionnaires
Delivery of Health Care
Patient Participation
2018

Het tuchtrecht in de gezondheidszorg: Wegen de voordelen tegen de nadelen op?

Friele, R. D., Bouwman, R. J. R., Laarmanen, B. & de Veer, A. J. E., 2018, In : Tijdschrift voor Vergoeding Personenschade. 2918, 1, p. 20-22

Research output: Contribution to journalArticleProfessional

4 Downloads (Pure)

Involving patients and family in the analysis of a suicide (attempt) or other sentinel events in mental healthcare: A qualitative study in the Netherlands

Bouwman, R. J. R., de Graaff, B., de Beurs, D., van de Bovenkamp, H., Leistikow, I. P. & Friele, R., 2018, In : International Journal of Environmental Research and Public Health. 15, 6, 20 p., 1104.

Research output: Contribution to journalArticleScientificpeer-review

Open Access
File
Netherlands
Delivery of Health Care
Information Dissemination
Privacy
Organizations
2 Downloads (Pure)

Lessons learned from a Living Lab on broad adoption of eHealth in primary healthcare

Swinkels, I. C. S., Huygens, M. W. J., Schoenmakers, T. M., Oude Nijeweme-d'Hollosy, W., van Velsen, L., Vermeulen, J., Schoone-Harmsen, M., Jansen, Y. J. F. M., van Schayck, O. C. P., Friele, R. & Witte, L. P., 2018, In : Journal of Medical Internet Research (JMIR). 20, 3, e83.

Research output: Contribution to journalArticleScientificpeer-review

Open Access
File
Delivery of Health Care
Insurance Carriers
Administrative Personnel
Health Care Sector
Insurance Benefits
1 Downloads (Pure)

Recording of weight in electronic health records: An observational study in general practice

Verberne, L., Nielen, M. M. J., Leemrijse, C. J., Verheij, R. A. & Friele, R., 2018, In : BMC Family Practice. 19, 174.

Research output: Contribution to journalArticleScientificpeer-review

Open Access
File
Electronic Health Records
General Practice
Weights and Measures
General Practitioners
Diabetes Mellitus
9 Downloads (Pure)

Toezien op zorgkwaliteit door de ogen van patiënten: Andere werkwijze van inspectie nodig

Friele, R., Bouwman, R. J. R., Bomhoff, M. & Robben, P., 2018, In : Nederlandsch Tijdschrift voor Geneeskunde. 162

Research output: Contribution to journalArticleScientificpeer-review

Open Access
File
1 Downloads (Pure)

Understanding the use of email consultation in primary care using a retrospective observational study with data of Dutch electronic health records

Huygens, M. W. J., Swinkels, I. C. S., Verheij, R. A., Friele, R., van Schayck, O. C. P. & de Witte, L. P., 2018, In : BMJ Open. 8, 1, 10 p., e019233.

Research output: Contribution to journalArticleScientificpeer-review

Open Access
File
Electronic Health Records
General Practice
House Calls
2017
2 Downloads (Pure)

Active involvement of the end-user when developing web-based mental health interventions.

de Beurs, D., van Bruinessen, I. R., Noordman, J., Friele, R. D. & van Dulmen, S., 2017, In : Frontiers in Psychiatry. 8, 72.

Research output: Contribution to journalArticleScientificpeer-review

Open Access
File
Mental Health

Complaints in long-term care facilities for older persons: Why residents do not give 'free advice'

Bomhoff, M. & Friele, R. D., 2017, In : Health Policy. 121, 1, p. 75-81

Research output: Contribution to journalArticleScientificpeer-review

Long-Term Care
Nurses
Health Care Sector
Patient Rights
Netherlands
11 Downloads (Pure)

Self-monitoring of health data by patients with a chronic disease: Does disease controllability matter?

Huygens, M. W. J., Swinkels, I. C. S., de Jong, J. D., Heijmans, M. J. W. M., Friele, R. D., van Schayck, O. C. P. & Witte, L. P., 2017, In : BMC Family Practice. 18, 40.

Research output: Contribution to journalArticleScientificpeer-review

Open Access
File
Nervous System Diseases
Cross-Sectional Studies
Logistic Models
2016
22 Downloads (Pure)

Expectations and needs of patients with a chronic disease toward self-management and eHealth for self-management purposes

Huygens, M. W. J., Vermeulen, J., Swinkels, I. C. S., Friele, R. D., Van Schayck, O. C. P. & De Witte, L. P., 2016, In : BMC Health Services Research. 16, 1, 232.

Research output: Contribution to journalArticleScientificpeer-review

Open Access
File
Focus Groups
Cerebral Palsy

Klachtrecht: Het recht op een luisterend oor

Friele, R. D., 2016, In : Tijdschrift voor Gezondheidsrecht. 40, 1, p. 92-102

Research output: Contribution to journalArticleProfessional

30 Downloads (Pure)

Patients’ perspective on the role of their complaints in the regulatory process

Bouwman, R. J. R., Bomhoff, M., Robben, P. & Friele, R. D., 2016, In : Health Expectations. 19, 2, p. 483–496

Research output: Contribution to journalArticleScientificpeer-review

Open Access
File
Delivery of Health Care
Wounds and Injuries
Surveys and Questionnaires
Community Participation
4 Downloads (Pure)

Why patients may not exercise their choice when referred for hospital care: An exploratory study based on interviews with patients

Victoor, A., Delnoij, D., Friele, R. D. & Rademakers, J., 2016, In : Health Expectations. 19, 3, p. 667–678

Research output: Contribution to journalArticleScientificpeer-review

Open Access
File
Interviews
Exercise
Delivery of Health Care
Administrative Personnel
Health Personnel
2015
59 Downloads (Pure)

Complaint handling in healthcare: Expectation gaps between physicians and the public. Results of a survey study

Friele, R. D., Reitsma, P. M. & de Jong, J. D., 2015, In : BMC Research Notes. 8, 529.

Research output: Contribution to journalArticleScientificpeer-review

Open Access
File
Nursing
Medicine
Color
Delivery of Health Care
Physicians

Internet services for communicating with the general practice: Barely noticed and used by patients

Huygens, M. W. J., Vermeulen, J., Friele, R. D., van Schayck, O. C. P., de Jong, J. D. & de Witte, L. P., 2015, In : Interactive Journal of Medical Research. 4, 4, p. 22-33

Research output: Contribution to journalArticleScientificpeer-review

Openheid over medische fouten: Waar staan we?

Legemaate, J., Akkermans, A. J. & Friele, R. D., 2015, In : Nederlandsch Tijdschrift voor Geneeskunde. 159, A9089.

Research output: Contribution to journalArticleScientificpeer-review

38 Downloads (Pure)

The public’s voice about healthcare quality regulation policies: A population-based survey

Bouwman, R., Bomhoff, M., de Jong, J. D., Robben, P. & Friele, R. D., 2015, In : BMC Health Services Research. 15, 325.

Research output: Contribution to journalArticleScientificpeer-review

Open Access
File
Surveys and Questionnaires
Organizations
Delivery of Health Care
Education
2014

Organ donation as transition work: Policy discourse and clinical practice in The Netherlands

Paul, K. T., Avezaat, C. J. J., Friele, R. D. & Bal, R. A., 2014, In : Health. An Interdisciplinary Journal for the Social Study of Health, Illness and Medicine. 18, 4, p. 369-387

Research output: Contribution to journalArticleScientificpeer-review

organ donation
Netherlands
discourse
organ transplant
Health Occupations

Pleidooi voor een wet toezicht kwaliteit zorgsector

Legemaate, J., Plomp, E., de Die, A. C., Grit, K., Friele, R. D. & Bal, R., 2014, In : Tijdschrift voor Gezondheidsrecht. 38, 2, p. 94-106

Research output: Contribution to journalArticleScientificpeer-review

Stronger, but not (yet) an equal: The use of quality improvement instruments and strategies by patient organisations in the Netherlands

Peeters, M. G. P., Delnoij, D. & Friele, R. D., Aug 2014, In : Social Science & Medicine. 115, p. 56-63

Research output: Contribution to journalArticleScientificpeer-review

The effect of the proximity of patients' nearest alternative hospital on their intention to search for information on hospital quality

Victoor, A., Rademakers, J. J. D. J. M., Reitsma-van Rooijen, M., Jong, J. D., Delnoij, D. & Friele, R. D., 2014, In : Journal of Health Services Research & Policy. 19, 1, p. 4-11

Research output: Contribution to journalArticleScientificpeer-review

Delivery of Health Care
Health Personnel
Netherlands
Logistic Models
Databases
2013
39 Downloads (Pure)

Are patients' preferences regarding the place of treatment heard and addressed at the point of referral: An exploratory study based on observations of GP-patient consultations

Victoor, A., Noordman, J., Sonderkamp, J. A., Delnoij, D., Friele, R. D., van Dulmen, S. & Rademakers, J. J. D. J. M., 2013, In : BMC Family Practice. 14, 189.

Research output: Contribution to journalArticleScientificpeer-review

Open Access
File
Patient Preference
General Practitioners
Health Personnel
Physician's Role

Comparing the outcome of two different procedures to handle complaints from a patient's perspective

Friele, R. D., Kruikemeier, S., Rademakers, J. J. D. J. M. & Coppen, R., 2013, In : Journal of Forensic and Legal Medicine. 20, 4, p. 290-295

Research output: Contribution to journalArticleScientificpeer-review

complaint
health care
patient's rights
Patient Rights
empathy

Understanding health care providers' reluctance to adopt a national electronic patient record: An empirical and legal analysis

Zwaanswijk, M., Ploem, M. C., Wiesman, F. J., Verheij, R. A., Friele, R. D. & Gevers, J. K. M., 2013, In : Medicine and Law. 32, 1, p. 13-31

Research output: Contribution to journalArticleScientificpeer-review

Health Personnel
electronics
health care
information exchange
legal position

Why does citizens' knowledge of new policy vary between municipalities? The case of the Social Support Act

Hoff, J., Cardol, M. & Friele, R. D., 2013, In : Local Government Studies. 39, 6, p. 816-832

Research output: Contribution to journalArticleScientificpeer-review

municipality
social support
act
citizen
local government
2012

(De)centralization of social support in six Western European countries

Kroneman, M., Cardol, M. & Friele, R. D., 2012, In : Health Policy. 106, 1, p. 76-87

Research output: Contribution to journalArticleScientificpeer-review

Determinants of patients choice of health care providers: A scoping review

Victoor, A., Delnoij, D. M. J., Friele, R. D. & Rademakers, J. J. D. J. M., 2012, In : BMC Health Services Research. 12, 272.

Research output: Contribution to journalArticleScientificpeer-review

Key factors influencing the implementation success of home telecare application

Postema, T. R. F., Peeters, J. M. & Friele, R. D., 2012, In : International Journal of Medical Informatics. 81, 6, p. 415-423

Research output: Contribution to journalArticleScientificpeer-review

Knowledge implementation in healthcare practice: A view from the Netherlands

Wensing, M. J. P., Bal, R. A. & Friele, R. D., 2012, In : BMJ Quality & Safety. 21, 5, p. 439-442

Research output: Contribution to journalArticleScientificpeer-review

2011
43 Downloads (Pure)

Benefits and problems of electronic information exchange as perceived by health care professionals: An interview study

Zwaanswijk, M., Verheij, R. A., Wiesman, F. J. & Friele, R. D., 2011, In : BMC Health Services Research. 11, 256.

Research output: Contribution to journalArticleScientificpeer-review

Open Access
File
2010

De dikke dokter en de dikke patiënt; mag een arts ook zondigen?

Wendel, S., Bes, R. E., de Jong, J. D., Schellevis, F. G. & Friele, R. D., 2010, In : Nederlands Tijdschrift voor Geneeskunde. 154, p. 2897

Research output: Contribution to journalArticleProfessional

Donor education campaigns since the introduction of the Dutch Organ Donation Act: The increase of cohesion between campaigns has paid off

Coppen, R., Friele, R. D., Gevers, S. K. & van der Zee, J., 2010, In : Transplant International. 23, 12, p. 1239-1246

Research output: Contribution to journalArticleScientificpeer-review

Imagining the impact of different consent systems on organ donation: The decisions of next of kin

Coppen, R., Friele, R. D., Gevers, J. K. M. & van der Zee, J., 2010, In : Death Studies. 34, 9, p. 835-847

Research output: Contribution to journalArticleScientificpeer-review

Patient organisations and the reimbursement process of medicines: An explorative study in eight European countries

Noordman, J., van Dijk, L. & Friele, R. D., 2010, In : BMC Health Services Research. 10, 45.

Research output: Contribution to journalArticleScientificpeer-review

The potential of legislation on organ donation to increase the supply of donor organs

Coppen, R., Friele, R. D., van der Zee, J. & Gevers, S. K., 2010, In : Health Policy. 98, p. 164-170

Research output: Contribution to journalArticleScientificpeer-review

2009

De burger als klager in het tuchtrecht voor de gezondheidszorg. Weinig klachten, mogelijk door geringe kennis van tuchtrechtsysteem

van der Hout, E., Friele, R. D. & Legemaate, J., 2009, In : Nederlands Tijdschrift voor Geneeskunde. 153, p. 548-548

Research output: Contribution to journalArticleScientificpeer-review

The use of physical restraints in home care in the Netherlands

de Veer, A. J. E., Francke, A. L., Buijse, R. & Friele, R. D., 2009, In : Journal of the American Geriatrics Society. 57, 10, p. 1881-1886

Research output: Contribution to journalArticleScientificpeer-review

2008

Complaints handling in hospitals: An em pirical study of discrepancies between patients' expectations and their experiences

Friele, R. D., Sluijs, E. M. & Legemaate, J., 2008, In : BMC Health Services Research. 8, 199.

Research output: Contribution to journalArticleScientificpeer-review

Development and initial testing of an instrument to establish eating profiles of clients in nursing homes or elderly homes

Peeters, J. M., Francke, A. L., Friele, R. D., Spreeuwenberg, P. M. M., de Graaf, K. C. & van Beek, A. P. A., 2008, In : Journal of Nutrition for the Elderly. 27, 1-2, p. 47-64

Research output: Contribution to journalArticleScientificpeer-review

The impact of donor policies in Europe: A steady increase, but not everywhere

Coppen, R., Friele, R. D., Gevers, J. K. M., Blok, G. A. & van der Zee, J., 2008, In : BMC Health Services Research. 8, 235.

Research output: Contribution to journalArticleScientificpeer-review