• Warandelaan 2, Prisma Building, room P 1.152

    5037 AB Tilburg


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Personal profile

Research interests

My research focuses on effective governance of outsourced business-critical services, such as IT, maintenance, and various customer-facing services. Core to the notion of business-critical services is that performance failure for these services immediately affects an outsourcer?s business performance. In this context, I study the interplay between contractual and relational governance, and how this affects performance. 


Associate Professor Supply Chain Management (since 2018)

Tenured Assistant Professor Supply Chain Management at Tilburg University (2016-2018)

Assistant Professor Supply Chain Management at Tilburg University (2012-2016)

Assistant Professor Purchasing and Supply Management at Eindhoven University of Technology (2007-2012)

PhD Candidate at RSM Erasmus University (2003-2007)

Research assistant at Eindhoven University of Techology (2003)

Current courses

Click here for my courses.

PhD supervision

Aben, T.A.E., Legal & Organizational Network & Governance Aspects of Data-Driven Innovations in Infrastructure Management.Doctoral research at Tilburg University, department of Management; promotor: H.A. Akkermans; co-promotor: W. van der Valk. Graduation planned for 2022.

Prato, L., Disruption Effects of Connected Manufacturing in Performance-Based Contracting. Doctoral research at RSM Erasmus University, department of Technology and Operations Management; promotor: J.Y.F. Wynstra; co-promotor: W. van der Valk. Graduation planned for 2021.

Fang, F.Using Performance-Based Contracts to Contract Unknown Performance. CentER for Economic Research, Tilburg University; supervisors: G.C.J.M. Vos and H.A. Akkermans; co-promotor: W. van der Valk. Graduation planned in 2019.

Koster, M. (2014). Essays on Sustainable Supply Management. CentER for Economic Research, Tilburg University, the Netherlands. Member of PhD thesis committee.

Sumo, R.A.F. (2014). Fostering Innovation through Contracting in Inter-Organizational Relationships.Doctoral dissertation, Eindhoven University of Technology, department of Industrial Engineering and Innovation Sciences; supervisors: A.J. van Weele and G.M. Duijsters; co-promotor: W. van der Valk.



  • Business Services
  • Purchasing And Supply Management
  • No Cure No Pay
  • Service Industry
  • Innovation

Fingerprint Fingerprint is based on mining the text of the person's scientific documents to create an index of weighted terms, which defines the key subjects of each individual researcher.

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Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output 2003 2019

Open Access
social management
Supply chains

Framing contractual performance incentives: Effects on supplier behaviour

Selviaridis, K. & van der Valk, W., Mar 2019, In : International Journal of Operations and Production Management. 39, 2, p. 190-213

Research output: Contribution to journalArticleScientificpeer-review

Open Access
Incentive effect

Pratende bruggen en andere slimme onderhoudsoplossingen: wat houdt ons tegen?

Espinosa Apraez, B., Lavrijssen, S., Aben, T. & van der Valk, W., Mar 2019, 4 p. NGInfra Magazine.

Research output: Other contributionOther research output

A client-centric risk-based taxonomy of service triads

Sengupta, S., Niranjan, TT., Krishnamoorthy, M. & van der Valk, W., Aug 2018, In : Service Industries Journal. p. 1-23 23 p.

Research output: Contribution to journalArticleScientificpeer-review


Met data naar beter onderhoud van infrastructuur

van der Valk, W., 29 Jun 2018, In : Deal! : Over de kunst van het inkopen. 2018, 4, p. 40-43 4 p.

Research output: Contribution to journalArticleProfessional