Photo of Wendy van der Valk
  • Warandelaan 2, Prisma Building, room P 1.152

    5037 AB Tilburg

    Netherlands

20032018
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Personal profile

Research interests

My research focuses on effective governance of outsourced business-critical services, such as IT, maintenance, and various customer-facing services. Core to the notion of business-critical services is that performance failure for these services immediately affects an outsourcer?s business performance. In this context, I study the interplay between contractual and relational governance, and how this affects performance. 

Career

Associate Professor Supply Chain Management (since 2018)

Tenured Assistant Professor Supply Chain Management at Tilburg University (2016-2018)

Assistant Professor Supply Chain Management at Tilburg University (2012-2016)

Assistant Professor Purchasing and Supply Management at Eindhoven University of Technology (2007-2012)

PhD Candidate at RSM Erasmus University (2003-2007)

Research assistant at Eindhoven University of Techology (2003)

Current courses

Click here for my courses.

PhD supervision

Fang, F.Using Performance-Based Contracts to Contract Unknown Performance. CentER for Economic Research, Tilburg University; supervisors: G.C.J.M. Vos and H.A. Akkermans; co-promotor: W. van der Valk. Graduation planned in 2017.

Sumo, R.A.F. (2014). Fostering Innovation through Contracting in Inter-Organizational Relationships.Doctoral dissertation, Eindhoven University of Technology, department of Industrial Engineering and Innovation Sciences; supervisors: A.J. van Weele and G.M. Duijsters; co-promotor: W. van der Valk.

Koster, M. (2014). Essays on Sustainable Supply Management. CentER for Economic Research, Tilburg University, the Netherlands. Member of PhD thesis committee.

Keywords

  • Business Services
  • Purchasing And Supply Management
  • No Cure No Pay
  • Service Industry
  • Innovation

Fingerprint Fingerprint is based on mining the text of the person's scientific documents to create an index of weighted terms, which defines the key subjects of each individual researcher.

  • 3 Similar Profiles
Taxonomies Engineering & Materials Science
Innovation Engineering & Materials Science
Suppliers Business & Economics
Supply chains Engineering & Materials Science
Triad Business & Economics
Industry Engineering & Materials Science
Interorganizational relationships Business & Economics
Service delivery Business & Economics

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output 2003 2018

A client-centric risk-based taxonomy of service triads

Sengupta, S., Niranjan, TT., Krishnamoorthy, M. & van der Valk, W., Aug 2018, In : Service Industries Journal. p. 1-23 23 p.

Research output: Contribution to journalArticleScientificpeer-review

Taxonomies
Hazards
Triad
Taxonomy
Industry
social management
customer
driver
Supply chains
economy

Framing contractual performance incentives: Effects on supplier behaviour

van der Valk, W. & Selviaridis, K., Aug 2018, In : International Journal of Operations and Production Management.

Research output: Contribution to journalArticleScientificpeer-review

Incentives
Incentive effect
Suppliers
Managers
Factors

Met data naar beter onderhoud van infrastructuur

van der Valk, W., 29 Jun 2018, In : Deal! : Over de kunst van het inkopen. 2018, 4, p. 40-43 4 p.

Research output: Contribution to journalArticleProfessional

Purchasing pension advisory services in Sweden: An interpretive investigation into service conceptions and supplier selection

Bolander, P., Werr, A. & van der Valk, W., 16 May 2018, In : Industrial Marketing Management. 71, May, p. 108-122

Research output: Contribution to journalArticleScientificpeer-review

Sweden
Conception
Purchasing
Pensions
Supplier selection