• Warandelaan 2, Prisma Building, room P 1.152

    5037 AB Tilburg

    Netherlands

Accepting PhD Students

20032019
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Research Output 2003 2019

2019

Bonus of malus: Wat werkt en wanneer?

van der Valk, W. & Selviaridis, K., May 2019, (Accepted/In press) In : Deal! : Over de kunst van het inkopen. 3 (mei), p. 36-39

Research output: Contribution to journalArticleProfessional

social management
customer
driver
Supply chains
economy

Framing contractual performance incentives: Effects on supplier behaviour

Selviaridis, K. & van der Valk, W., Mar 2019, In : International Journal of Operations and Production Management. 39, 2, p. 190-213

Research output: Contribution to journalArticleScientificpeer-review

Open Access
Incentives
Incentive effect
Suppliers
Managers
Factors

Inter-organisational governance: A review, conceptualisation and extension

Roehrich, J., Selviaridis, K., Kalra, J., van der Valk, W. & Fang, F., Jul 2019, (Accepted/In press) In : Production Planning & Control. 38 p.

Research output: Contribution to journalArticleScientificpeer-review

analysis

Pratende bruggen en andere slimme onderhoudsoplossingen: Wat houdt ons tegen?

Espinosa Apraez, B., Lavrijssen, S., Aben, T. & van der Valk, W., Mar 2019, In : NGinfraMagazine. 8, 1, p. 30-33 4 p.

Research output: Contribution to journalArticleProfessional

2018

A client-centric risk-based taxonomy of service triads

Sengupta, S., Niranjan, TT., Krishnamoorthy, M. & van der Valk, W., Aug 2018, In : Service Industries Journal. p. 1-23 23 p.

Research output: Contribution to journalArticleScientificpeer-review

Taxonomies
Hazards
Triad
Taxonomy
Industry

Met data naar beter onderhoud van infrastructuur

van der Valk, W., 29 Jun 2018, In : Deal! : Over de kunst van het inkopen. 2018, 4, p. 40-43 4 p.

Research output: Contribution to journalArticleProfessional

Purchasing pension advisory services in Sweden: An interpretive investigation into service conceptions and supplier selection

Bolander, P., Werr, A. & van der Valk, W., 16 May 2018, In : Industrial Marketing Management. 71, May, p. 108-122

Research output: Contribution to journalArticleScientificpeer-review

Sweden
Conception
Purchasing
Pensions
Supplier selection
2016

Developing contracting capabilities through learning from contract execution: Results of a longitudinal case study

Fang, F., van der Valk, W., Vos, B. & Akkermans, H., 2016, Proceedings of the 25th International Purchasing and Supply, Education and Research Association Conference (IPSERA 2016). Dortmund: IPSERA

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Fostering incremental and radical innovation through performance-based contracting in buyer-supplier relationships

Sumo, R., van der Valk, W., Bode, C. & van Weele, A. J., 2016, In : International Journal of Operations and Production Management. 36, 11, p. 1482-1503

Research output: Contribution to journalArticleScientificpeer-review

Innovation
Radical innovation
Performance-based contracting
Incremental innovation
Buyer-supplier relationships

How incomplete contracts foster innovation in inter-organizational relationships

Sumo, R., van der Valk, W., van Weele, A. J. & Duijsters, G., Oct 2016, In : European Management Review. 13, 3, p. 179-192

Research output: Contribution to journalArticleScientificpeer-review

Incomplete contracts
Innovation
Interorganizational relationships
Specificity
Reward

Using performance-based contracts to foster innovation in outsourced service delivery

Sumo, R., van der Valk, W., Duijsters, G. & van Weele, A., 18 Nov 2016, In : Industrial Marketing Management. 59, November, p. 12-24

Research output: Contribution to journalArticleScientificpeer-review

Innovation
Service delivery
Suppliers
Autonomy
Factors

When are contracts and trust necessary for innovation in buyer-supplier relationships? A necessary condition analysis

van der Valk, W., Sumo, R., Dul, J. & Schroeder, R. G., Nov 2016, In : Journal of Purchasing and Supply Management. 22, 4, p. 266-277

Research output: Contribution to journalArticleScientificpeer-review

Innovation
Buyer-supplier relationships
Suppliers
Supply management
Service outsourcing
2015

Achtergronden van prestatiecontracten

Rooks, G., van der Valk, W. & Wynstra, J. Y. F., Nov 2015, Prestatiecontracten in dienstentriades: Sturen op resultaat vanaf de zijlijn. Wynstra, F. (ed.). Rotterdam: NEVI NRS, p. 12-18

Research output: Chapter in Book/Report/Conference proceedingChapterProfessional

Classifying service triads to gain strategic insight

Sengupta, S., Niranjan, T. T. & van der Valk, W., 7 Aug 2015, Academy of Management Proceedings: Opening Governance. Humphreys, J. (ed.). Vancouver, Canada: Academy of Management, 17517

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Triad
Grouping
Industry
Qualitative study
Knowledge transfer

Contract design in service triads: The role of buyer inputs

van der Valk, W., Rooks, G. & Wynstra, F., 29 Mar 2015, Proceedings of the 24th Annual IPSERA Conference : Preparing for New Competitive Challenges. Dullaert, W., Hofstra, N., Kamann, D. J. & de Leeuw, S. (eds.). IPSERA, 12 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Contract design
Triad
Buyers
Reward
Specificity

Contracten managen

van der Valk, W., Nov 2015, Prestatiecontracten in dienstentriades: Sturen op resultaat vanaf de zijlijn. Wynstra, F. (ed.). NEVI NRS, p. 47-52

Research output: Chapter in Book/Report/Conference proceedingChapterProfessional

Extrinsic versus intrinsic rewards in performance-based contracts: A provider’s perspective

Selviaridis, K. & van der Valk, W., 26 Jun 2015, Proceedings of the 22nd EurOMA Conference - Neuchatel 27 June - 1 July 2015: Operations Management for Sustainable Competitiveness. Reiner, G. (ed.). 10 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Intrinsic
Reward
Performance-based contracting
Ownership
Performance improvement

Towards a managerially useful approach to classifying services

van der Valk, W. & Axelsson, B., Jun 2015, In : Journal of Purchasing and Supply Management. 21, 2, p. 113- 124 12 p.

Research output: Contribution to journalArticleScientificpeer-review

Procurement
Managers
Purchasing
Classification schemes
Segmentation
2014

Buyer-seller interaction for different types of cleaning services

van der Valk, W. & Wynstra, F., 2014, In : International Journal of Operations and Production Management. 34, 2, p. 195-220

Research output: Contribution to journalArticleScientificpeer-review

Contractual and relational governance dynamics in outsourced infrastructural maintenance

Fang, F., van der Valk, W., Vos, G. C. J. M. & Akkermans, H. A., 2014, Proceedings of the 21th EurOMA Conference. Perrone, G. & Bruccoleri, M. (eds.). Palermo

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

Effects of performance-based contracts on innovation in inter-organizational relationships

Sumo, R., van der Valk, W., van Weele, A. J. & Bode, C., Aug 2014, Academy of Management Proceedings (AOM 2014): The Power of Words. Humphreys, J. (ed.). Philadelphia: Academy of Management

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Fostering incremental and radical innovation through performance-based contracting in inter-organizational relationships

Sumo, R., van der Valk, W., van Weele, A. J. & Bode, C., Apr 2014, Proceedings of the 23rd International Purchasing and Supply Education and Research Association Conference (IPSERA 2014): Purchasing and Supply Management in Difficult Times: The Sky is the Limit. Badenhorst, H. & E. A. (eds.). Pretoria, p. 1-19 CP 18

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Radical innovation
Performance-based contracting
Innovation
Incremental innovation
Interorganizational relationships

How contracts and trust influence innovation in inter-organizational relationships: A necessary condition analysis

van der Valk, W., Sumo, R. & Dul, J., Apr 2014, Proceedings of the 23rd International Purchasing and Supply Education and Research Association Conference (IPSERA 2014): Purchasing and Supply Management in Difficult Times: The Sky is the Limit. Badenhorst, H. & E. A. (eds.). Pretoria, p. 1-20 CP 11

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Innovation
Interorganizational relationships
Cleaning
The Netherlands
Suppliers

Incomplete contracting in strategic alliances: The quest for innovation

Surno, R. A. F., Duijsters, G. M., van der Valk, W. & van Weele, A. J., 2014, Strategic Alliances for Innovation and R&D. Das, T. K. (ed.). Charlotte: Information Age Publishing, (Research in Strategic Alliances).

Research output: Chapter in Book/Report/Conference proceedingChapterProfessional

When do they care to share? How manufacturers make contracted service partners share knowledge

de Vries, J., Schepers, J., van Weele, A. & van der Valk, W., Oct 2014, In : Industrial Marketing Management. 43, 7, p. 1225-1235

Research output: Contribution to journalArticleScientificpeer-review

Knowledge sharing
Manufacturing firms
Knowledge transfer
Managers
Customer service
2013

Controlling outsourced service delivery: Managing service quality in business service triads

van Iwaarden, J. & van der Valk, W., 2013, In : Total Quality Management & Business Excellence. 24, 9-10, p. 1046-1061

Research output: Contribution to journalArticleScientificpeer-review

Service quality
Triad
Service delivery
Business services
Service provider

Prestatiecontracten stimuleren innovatie

Sumo, R. & van der Valk, W., 2013, In : Deal! Executive. March 2013, p. 27-27

Research output: Contribution to journalArticleProfessional

Three is a crowd, but in which ways? Performance based contracting in buyer-supplier-customer triads

van der Valk, W., Wynstra, F. & Sumo, R., 2013, Proceedings of the 22nd Annual International Purchasing and Supply, Education and Research Association Conference (IPSERA 2013). Giannakis, M., Johnson, T., Miemczyk, J., Kamann, D-J. & Bernardin, E. (eds.). Nantes, France: Audencia Nantes, Vol. WP 70. p. 1253-1265

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Use and effects of performance-based contracts in fostering innovation: Two cases of performance-based contracts

Sumo, R., van der Valk, W. & van Weele, A. J., 2013, Proceedings of the 22nd Annual International Purchasing and Supply, Education and Research Association Conference (IPSERA 2013). Giannakis, M., Johnsen, T., Miemczyk, J., Kamann, D-J. & Bernardin, E. (eds.). Nantes, France: Audencia Nantes, Vol. CP 37. p. 489-507

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

What do we know about healthcare purchasing? A systematic literature review and research agenda

van Raaij, E. M., Schotanus, F. & van der Valk, W., 2013, Proceedings of the 22nd Annual International Purchasing and Supply, Education and Research Association Conference (IPSERA 2013). Giannakis, M., Johnsen, T., Miemczyk, J., Kamann, D-J. & Bernardin, E. (eds.). Nantes, France: Audencia Nantes, p. 1115-1129

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Healthcare
Purchasing
Research agenda
Literature review
Supply management
2012

Buyer–supplier interaction in business-to-business services: A typology test using case research

van der Valk, W. & Wynstra, F., 2012, In : Journal of Purchasing and Supply Management. 18, 3, p. 137-147

Research output: Contribution to journalArticleScientificpeer-review

Business-to-business services
Case research
Interaction
Service provider
Replication

Innovation through performance-based contracts: A transaction cost economics and agency theory perspective

Sumo, R., van der Valk, W. & van Weele, A. J., 2012, Proceedings of the 9th International Conference on Innovation and Management (ICIM 2012). Duijsters, G. M., de Hoyos, A. & Kaminishi, K. (eds.). Unknown Publisher, p. 757-767

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Innovation through Performance-Based Contracts: A Transaction Cost Economics and Agency Theory Perspective

Sumo, R., van der Valk, W. & van Weele, A. J., 2012, The informal economy: 2012 Annual Meeting Proceedings, Academy of Management, 3-7 August, Boston, MA, United States. Duane Ireland, R. (ed.). Unknown Publisher

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

Performance-based contracting as an enabler of innovation

Sumo, R., van der Valk, W. & van Weele, A. J., 2012, Purchasing and supply management in a changing world. Proceedings of the 21st annual IPSERA conference, 2-4 april 2012, Napoli, Italy. Esposito, E. (ed.). Unknown Publisher, p. 1-11

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

Sustainable hazardous substances management in a changing world

Veenvliet, H., van Weele, A. J. & van der Valk, W., 2012, Purchasing and supply management in a changing world : Proceedings of the 21st annual IPSERA conference, 2-4 april 2012, Napoli, Italy. Esposito, E. (ed.). Unknown Publisher, p. 1-6

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

Three is a crowd, but in which ways?

Wijnstra, F., Robbe, T., Rooks, G., Turksever, H. & van der Valk, W., 2012, Purchasing and supply management in a changing world. Proceedings of the 21st annual IPSERA conference, 2-4 april 2012, Napoli, Italy. Esposito, E. (ed.). Unknown Publisher, p. 1-17

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

Three's a crowd: the tangle of principal-agent relationships in a supplier-buyer-customer service triad

van der Valk, W., 2012, Serving the world: proceedings of the 4th production and operations conference, 2-4 july, Amsterdam The Netherlands. Donk, D. P. (ed.). Unknown Publisher, p. 1-10

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

Unleashing the potential of buyer-seller relationships: triggering innovative behavior of service partners

de Vries, J., van Weele, A. J., Schepers, J. & van der Valk, W., 2012, Purchasing and supply management in a changing world. Proceedings of the 21st annual IPSERA conference, 2-4 april 2012, Napoli, Italy. Esposito, E. (ed.). Unknown Publisher, p. 1-3

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

2011

Business service triads: A new area for service research

van der Valk, W. & van Weele, A. J., 2011, Vision 20/20 - Preparing Today for Tomorrow’s Challenges. Proceedings of the 20th Annual IPSERA Conference, 10-13 April, Maastricht, the Netherlands. Rozemeijer, F. (ed.). Unknown Publisher, p. 1405-1418

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

El arte imposible de Comprar servicios empresariales

van Weele, A. J. & van der Valk, W., 2011, In : Gestión de Compras. 13, Julio/Agosto

Research output: Contribution to journalArticleProfessional

Lessons in procuring complex services

van der Valk, W. & Wynstra, F., 2011, Procuring complex performance: Studies of innovation in product-service management. Howard, M. & Caldwell, N. (eds.). New York: Routledge

Research output: Chapter in Book/Report/Conference proceedingChapterProfessional

Monitoring in service triads consisting of buyers, subcontractors and end customers

van der Valk, W. & van Iwaarden, J., 2011, In : Journal of Purchasing and Supply Management. 17, 3, p. 198-206

Research output: Contribution to journalArticleProfessional

2010

An agency theory perspective on the purchase of marketing services

Tate, W. L., Ellram, L. M., Hartmann, E. & van der Valk, W., 2010, In : Industrial Marketing Management: An International Journal of Industrial Marketing and Marketing Research. 39, 5, p. 198-206

Research output: Contribution to journalArticleProfessional

Business service triads: A new area for service research

van der Valk, W., 2010, Managing Operations in Service Economies. Proceedings of the 17th Annual EUROMA Conference, 6-9 June, Porto, Portugal. Sousa, R. (ed.). Unknown Publisher, p. 2239-2248

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

Buying business services

van der Valk, W., 2010, Purchasing and supply chain management: Analysis, strategy, planning and practice. van Weele, A. J. (ed.). Andover: Cengage Learning, p. 89-104

Research output: Chapter in Book/Report/Conference proceedingChapterProfessional

Closing the loop in service classifications: Towards a comprehensive classification of business services

van der Valk, W. & Axelsson, B., 2010, Supply Management-Missing Link in Strategic Management? Proceedings of the 19th Annual IPSERA Conference, 16-19 May, Lappeenranta, Finland. Virolainen, V-M. (ed.). Unknown Publisher, p. 1137-1158

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

Controlling service delivery in service triads

van Iwaarden, J., van der Valk, W. & Aalders, L., 2010, Supply Management-Missing Link in Strategic Management? Proceedings of the 19th Annual IPSERA Conference, 16-19 May, Lappeenranta, Finland. Virolainen, V-M. (ed.). Unknown Publisher, p. 427-444

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

The impossible art of buying business services

van Weele, A. J. & van der Valk, W., 2010, In : Efficient Purchasing. 11, p. 48-51

Research output: Contribution to journalArticleProfessional