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20032019
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Research Output 2003 2019

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Article
2019

Bonus of malus: Wat werkt en wanneer?

van der Valk, W. & Selviaridis, K., May 2019, (Accepted/In press) In : Deal! : Over de kunst van het inkopen. 3 (mei), p. 36-39

Research output: Contribution to journalArticleProfessional

social management
customer
driver
Supply chains
economy

Framing contractual performance incentives: Effects on supplier behaviour

Selviaridis, K. & van der Valk, W., Mar 2019, In : International Journal of Operations and Production Management. 39, 2, p. 190-213

Research output: Contribution to journalArticleScientificpeer-review

Open Access
Incentives
Incentive effect
Suppliers
Managers
Factors

Inter-organisational governance: A review, conceptualisation and extension

Roehrich, J., Selviaridis, K., Kalra, J., van der Valk, W. & Fang, F., Jul 2019, (Accepted/In press) In : Production Planning & Control. 38 p.

Research output: Contribution to journalArticleScientificpeer-review

analysis

Pratende bruggen en andere slimme onderhoudsoplossingen: Wat houdt ons tegen?

Espinosa Apraez, B., Lavrijssen, S., Aben, T. & van der Valk, W., Mar 2019, In : NGinfraMagazine. 8, 1, p. 30-33 4 p.

Research output: Contribution to journalArticleProfessional

2018

A client-centric risk-based taxonomy of service triads

Sengupta, S., Niranjan, TT., Krishnamoorthy, M. & van der Valk, W., Aug 2018, In : Service Industries Journal. p. 1-23 23 p.

Research output: Contribution to journalArticleScientificpeer-review

Taxonomies
Hazards
Triad
Taxonomy
Industry

Met data naar beter onderhoud van infrastructuur

van der Valk, W., 29 Jun 2018, In : Deal! : Over de kunst van het inkopen. 2018, 4, p. 40-43 4 p.

Research output: Contribution to journalArticleProfessional

Purchasing pension advisory services in Sweden: An interpretive investigation into service conceptions and supplier selection

Bolander, P., Werr, A. & van der Valk, W., 16 May 2018, In : Industrial Marketing Management. 71, May, p. 108-122

Research output: Contribution to journalArticleScientificpeer-review

Sweden
Conception
Purchasing
Pensions
Supplier selection
2016

Fostering incremental and radical innovation through performance-based contracting in buyer-supplier relationships

Sumo, R., van der Valk, W., Bode, C. & van Weele, A. J., 2016, In : International Journal of Operations and Production Management. 36, 11, p. 1482-1503

Research output: Contribution to journalArticleScientificpeer-review

Innovation
Radical innovation
Performance-based contracting
Incremental innovation
Buyer-supplier relationships

How incomplete contracts foster innovation in inter-organizational relationships

Sumo, R., van der Valk, W., van Weele, A. J. & Duijsters, G., Oct 2016, In : European Management Review. 13, 3, p. 179-192

Research output: Contribution to journalArticleScientificpeer-review

Incomplete contracts
Innovation
Interorganizational relationships
Specificity
Reward

Using performance-based contracts to foster innovation in outsourced service delivery

Sumo, R., van der Valk, W., Duijsters, G. & van Weele, A., 18 Nov 2016, In : Industrial Marketing Management. 59, November, p. 12-24

Research output: Contribution to journalArticleScientificpeer-review

Innovation
Service delivery
Suppliers
Autonomy
Factors

When are contracts and trust necessary for innovation in buyer-supplier relationships? A necessary condition analysis

van der Valk, W., Sumo, R., Dul, J. & Schroeder, R. G., Nov 2016, In : Journal of Purchasing and Supply Management. 22, 4, p. 266-277

Research output: Contribution to journalArticleScientificpeer-review

Innovation
Buyer-supplier relationships
Suppliers
Supply management
Service outsourcing
2015

Towards a managerially useful approach to classifying services

van der Valk, W. & Axelsson, B., Jun 2015, In : Journal of Purchasing and Supply Management. 21, 2, p. 113- 124 12 p.

Research output: Contribution to journalArticleScientificpeer-review

Procurement
Managers
Purchasing
Classification schemes
Segmentation
2014

Buyer-seller interaction for different types of cleaning services

van der Valk, W. & Wynstra, F., 2014, In : International Journal of Operations and Production Management. 34, 2, p. 195-220

Research output: Contribution to journalArticleScientificpeer-review

When do they care to share? How manufacturers make contracted service partners share knowledge

de Vries, J., Schepers, J., van Weele, A. & van der Valk, W., Oct 2014, In : Industrial Marketing Management. 43, 7, p. 1225-1235

Research output: Contribution to journalArticleScientificpeer-review

Knowledge sharing
Manufacturing firms
Knowledge transfer
Managers
Customer service
2013

Controlling outsourced service delivery: Managing service quality in business service triads

van Iwaarden, J. & van der Valk, W., 2013, In : Total Quality Management & Business Excellence. 24, 9-10, p. 1046-1061

Research output: Contribution to journalArticleScientificpeer-review

Service quality
Triad
Service delivery
Business services
Service provider

Prestatiecontracten stimuleren innovatie

Sumo, R. & van der Valk, W., 2013, In : Deal! Executive. March 2013, p. 27-27

Research output: Contribution to journalArticleProfessional

2012

Buyer–supplier interaction in business-to-business services: A typology test using case research

van der Valk, W. & Wynstra, F., 2012, In : Journal of Purchasing and Supply Management. 18, 3, p. 137-147

Research output: Contribution to journalArticleScientificpeer-review

Business-to-business services
Case research
Interaction
Service provider
Replication
2011

El arte imposible de Comprar servicios empresariales

van Weele, A. J. & van der Valk, W., 2011, In : Gestión de Compras. 13, Julio/Agosto

Research output: Contribution to journalArticleProfessional

Monitoring in service triads consisting of buyers, subcontractors and end customers

van der Valk, W. & van Iwaarden, J., 2011, In : Journal of Purchasing and Supply Management. 17, 3, p. 198-206

Research output: Contribution to journalArticleProfessional

2010

An agency theory perspective on the purchase of marketing services

Tate, W. L., Ellram, L. M., Hartmann, E. & van der Valk, W., 2010, In : Industrial Marketing Management: An International Journal of Industrial Marketing and Marketing Research. 39, 5, p. 198-206

Research output: Contribution to journalArticleProfessional

The impossible art of buying business services

van Weele, A. J. & van der Valk, W., 2010, In : Efficient Purchasing. 11, p. 48-51

Research output: Contribution to journalArticleProfessional

2009

Buying business services: Towards a structured service purchasing process

van der Valk, W. & Rozemeijer, F., 2009, In : The Journal of Services marketing. 23, 1, p. 3-10

Research output: Contribution to journalArticleProfessional

Effective buyer-supplier interaction patterns in ongoing service exchange

van der Valk, W., Wynstra, F. & Axelsson, B., 2009, In : International Journal of Operations and Production Management. 29, 8, p. 807-833

Research output: Contribution to journalArticleProfessional

2008

Als schoonmaak meer dan schoonmaak is

van der Valk, W., 2008, In : Professioneel schoonmaken. 7, 5

Research output: Contribution to journalArticleProfessional

An empirical investigation of interaction processes between buyers and sellers of business services

van der Valk, W., Wynstra, F. & Axelsson, B., 2008, In : The IMP journal. 2, p. 3-21

Research output: Contribution to journalArticleProfessional

Beschikbaarheid van strategische grondstoffen staat onder druk: Hoe reageert de supply market?

van Weele, A. J. & van der Valk, W., 2008, In : Deal! : Over de kunst van het inkopen. 10, p. 40-41

Research output: Contribution to journalArticleProfessional

Inkoop van diensten vraagt om specifieke interactie

van der Valk, W. & Wynstra, F., 2008, In : Deal! : Over de kunst van het inkopen. 3

Research output: Contribution to journalArticleProfessional

Managing the performance of outsourced customer contact centers

Tate, W. L. & van der Valk, W., 2008, In : Journal of Purchasing and Supply Management. 14, 3, p. 160-169

Research output: Contribution to journalArticleProfessional

2007

(G)een bijdrage van inkoop aan innovatie?!

van Weele, A. J. & van der Valk, W., 2007, In : Deal! : Over de kunst van het inkopen. 11

Research output: Contribution to journalArticleProfessional

2006

An application-based classification to understand buyer-seller interaction in business services

van der Valk, W., Wynstra, J. Y. F. & Axelsson, B., 2006, In : International Journal of Service Industry Management. 17, 5, p. 474-496

Research output: Contribution to journalArticleProfessional

Dealing with dualities

Dittrich, K., Jaspers, F. P. H., van der Valk, W. & Wynstra, J. Y. F., 2006, In : Industrial Marketing Management: An International Journal of Industrial Marketing and Marketing Research. 35, 7, p. 792-796

Research output: Contribution to journalArticleProfessional

Strategische segmentatie van zakelijke diensten

van der Valk, W. & Wynstra, J. Y. F., 2006, In : Deal! : Over de kunst van het inkopen. 2, p. 42-45

Research output: Contribution to journalArticleProfessional

Total cost of ownership in the services industry: A case study

Hurkens, C. A. M., van der Valk, W. & Wynstra, J. Y. F., 2006, In : Journal of supply chain management: A global review of purchasing and supply. 42, 1, p. 27-37

Research output: Contribution to journalArticleProfessional

2005

Marketinginkoop vergt Inkoopmarketing

Reunis, M. R. B. & van der Valk, W., 2005, In : Tijdschrift voor Inkoop & Logistiek: Officieel Orgaan van NEVIE & NEVEM. 14, 3, p. 14-16

Research output: Contribution to journalArticleProfessional

2004

Het betrekken van leveranciers bij productontwikkeling

van der Valk, W., van Echelt, F. E. A. & Wynstra, J. Y. F., 2004, In : Facto magazine : praktijkinformatie over total facility management. 5, p. 36-39

Research output: Contribution to journalArticleProfessional

2003

Het diagnosticeren van leveranciersbetrokkenheid in productontwikkeling: een kleinschalig benchmarkonderzoek

van Echtelt, F. E. A., van der Valk, W. & Wynstra, J. Y. F., 2003, In : Tijdschrift voor Inkoop & Logistiek: Officieel Orgaan van NEVIE & NEVEM. 19, 2, p. 37-40

Research output: Contribution to journalArticleProfessional

Het diagnosticeren van leveranciersbetrokkenheid in productontwikkeling: instrument voor zelfdiagnose

van der Valk, W., van Echelt, F. E. A. & Wynstra, J. Y. F., 2003, In : Tijdschrift voor Inkoop & Logistiek: Officieel Orgaan van NEVIE & NEVEM. 19, 12, p. 33-37

Research output: Contribution to journalArticleProfessional