Willem-Jan Heuvel, van den

Willem-Jan van den Heuvel


  • Warandelaan 2, Koopmans Building, room K 721

    5037 AB Tilburg


1997 …2024

Research activity per year

Personal profile

Research interests

Prof. dr. Willem-Jan van den Heuvel is a full professor in Information Systems and managing director of the European Research Institute of Services Science (ERISS). His research interests are at the cross-junction of software service systems and business process management with an emphasis on (global) networked enterprises. In particular, his expertise revolves around the following  major research themes: business process management, Big data analystics, service engineering (including service governance) and legacy system modernization.


1998-2000: Part-time Assistant-Professor at the Faculty of Management of Erasmus University

1999-2003: Assistant-Professor at the department of Information Management

2004-2006: SAP Sponsored Research Professor ERP (0.1 FTE)

2003-2008: Associate-Professor at the department of Information Management

2004-2008: Program Director Bachelor and Master in Information Management

Current position: Professor in Information Systems

  • 2007 - now: Member of Management Team of Department of IM

2009 - now: Program Director Master in Information Management

2009 - now: Managing Director of the European Research Institute in Services Science


Over the past fifteen years, I have been teaching several (under-/post) graduate courses in the area of software engineering, object-oriented modelling, business process analysis, project management, advanced resoure planning, process and dataa modeling, Big data analytics and service-oriented computing. In addition, I have been coordinating and teaching courses at summer schools (e.g., the  Summerschool on Service Science), research schools and MBAs, including SIKS, the Rotterdam Business School, the Antwerp Business School, and TIAS/NIMBAS.

Current courses

Click here for my courses.

External positions

ZZP (Laterna Eterna)

4 Dec 2023 → …

Technology advisor (D-VISOR)

1 Jan 2020 → …

Advisory board (DITSS)

1 Jan 2019 → …


  • Information Systems
  • Service-Oriented Computing
  • Systems Development
  • Business Process Management


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Collaborations and top research areas from the last five years

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