Literati Outstanding Paper Award for "Assimilation Processes in Service Satisfaction Formation"

Prize

Description

Article published in International Journal of Service Industry Management, with Rik Pieters and Kitty Koelemeijer
Awarded date1997
Degree of recognitionInternational
OrganisationsEmerald Publishing

Fingerprint

Service industries
Service satisfaction

Related content

Research Output

Assimilation processes in service satisfaction formation

Research output: Contribution to journal › Article › Scientific › peer-review