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  • Carol Ou
2013

How to retain consumers: A trust-commitment model

Wang, W., Chen, R. & Ou, C. X. J., 2013, Proceedings of the 24th Australasian Conference on Information Systems (ACIS 2013). Deng, H. & Standing, C. (eds.). Melbourne: RMIT University, p. 1-10

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2014

Contextual preferences and network-based knowledge sharing in China

Ou, C. X. J., Davison, R. M. & Wong, L. H. M., 2014, Proceedings of the 20th Americas Conference on Information Systems (AMCIS 2014): Smart Sustainability: the Information Systems Opportunity. McLean, E., Watson, R. & Case, T. (eds.). Savannah: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2012

The informal entanglement of knowledge, Guanxi and technology: Evidence from China and a new theory

Davison, R. M., Martinsons, M. G. & Ou, C. X. J., 2012, Proceedings of the 72nd Academy of Management Conference. Toombs, L. (ed.). Boston: Academy of Management, p. 1-34

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

File
263 Downloads (Pure)
2016

The social networking application success model: An empirical study of Facebook and Twitter

Ou, C., Davison, R. M. & Huang, Q., 2016, In : International Journal of Knowledge Content Development and Technology. 6, 1, p. 5-39

Research output: Contribution to journalArticleScientificpeer-review

Open Access
2014

The communicative ecology of Web 2.0 @ work: Social networking in the workspace

Davison, R. M., Ou, C. X. J., Martinsons, M. G. & Zhao, A. Y., Oct 2014, In : Journal of the American Society for Information Science and Technology. 65, 10, p. 2035-2047

Research output: Contribution to journalArticleScientificpeer-review

32 Citations (Scopus)

The mediating role of guanxi network and communication performance in transforming Web 2.0 technologies usage to work performance: An empirical study in China

Wong, L. H. M., Davison, R. M., Ou, C. X. J. & Cheng, Z., 2014, Proceedings of the 25th Australasian Conference on Information Systems (ACIS 2014). Tan, F. B. & Bunker, D. (eds.). Auckland: Association for Information Systems, p. 1-9

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2018

The professional responsibilities of ERP experts: A new form of organizational citizenship behaviour

Davison, R. M., Ou, C. & Ng, E., Jun 2018, Proceedings of the 22nd Pacific-Asia Conference on Information Systems (2018 PACIS). Yokohama: Association for Information Systems, p. 2708-2719

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2019

Inadequate information systems and organizational citizenship behavior

Davison, R., Ou, C. & Ng, E., Nov 2019, In : Information & Management.

Research output: Contribution to journalArticleScientificpeer-review

Modeling shopping cart decisions with heterogeneous product involvement and reviews

Gao, H., Ou, C. & Liu, H. W., 2019, Proceedings of the 23rd Pacific Asia Conference on Information Systems (PACIS). Xi’an, China, 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2020

Moving beyond the direct impact of using CRM systems on frontline employees' service performance: The mediating role of adaptive behaviour

Chen, R., Ou, C., Wang, W., Peng, Z. & Davison, R., May 2020, In : Information Systems Journal. 30, 3, p. 458-491

Research output: Contribution to journalArticleScientificpeer-review

Open Access
2017

Investigating the impact of recommendation agents on e-commerce ecosystem

Yang, Z., Ou, C. & Ziying, Z., 2017, Proceedings of the 23rd Amercian Conference on Information Systems (AMCIS 2017). Boston: Association for Information Systems, 5 p. 11

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2016

Investigating decision support aids in online marketplaces based on the effort-accuracy co-existence framework

Zhu, H., Ou, C., Davison, R. M., Pavlou, P. A. & Liu, H. W., Sep 2016, Proceedings of the 24th European Conference on Information Systems (ECIS 2016): Information Systems as a Global Gateway. Istanbul: Association for Information Systems, 12 p. 49. (Research-in-Progress-Papers; no. 49).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access

Using interactive systems for knowledge sharing: The impact of individual contextual preferences in China

Ou, C., Davison, R. M. & Wong, L. H. M., 2016, In : Information & Management. 53, 2, p. 145-156

Research output: Contribution to journalArticleScientificpeer-review

33 Citations (Scopus)
2017

Privacy preserving mechanisms for optimizing cross-organizational collaborative decisions based on the Karmarkar algorithm

Zhu, H., Liu, H. W., Ou, C., Davison, R. M. & Yang, Z. R., Dec 2017, In : Information Systems. 72, p. 205–217

Research output: Contribution to journalArticleScientificpeer-review

2011

The impact of instant messaging tools on knowledge management and team performance

Ou, C. X. J., Leung, D. W. L. & Davison, R. M., 2011, Researching the future in information systems: IFIP WG 8.2 Working Conference, Turku, Finland, June 6-8, 2011: Proceedings. Chiasson, M., Henfridsson, O., Karsten, H. & DeGross, J. I. (eds.). Berlin: Springer, Vol. 356. p. 131-148 (IFIP advances in information and communication technology; no. 356).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

3 Citations (Scopus)

Privacy and utility: IM use in a Chinese professional services firm

Davison, R. M. & Ou, C. X. J., 2011, Proceedings of the 2011 ACM Conference on Computer Supported Cooperative Work (CSCW 2011), March 19-23, 2011, Hangzhou, China (Workshop W9: Collaborative Privacy Practices in Social Media). Hinds, P., Tang, J. C., Wang, J., Bardram, J. E. & Ducheneaut, N. (eds.). New York: Association for Computing Machinery (ACM), p. 4 4 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

2012

The roles of theory in canonical action research

Davison, R. M., Martinsons, M. G. & Ou, C. X. J., 2012, In : Management Information Systems Quarterly. 36, 3, p. 763-786

Research output: Contribution to journalArticleScientificpeer-review

67 Citations (Scopus)
2013

Sharing knowledge in technology deficient environments: Individual workarounds amid corporate restrictions

Ou, C. X. J., 2013, Proceedings of the 21st European Conference on Information Systems (ECIS 2013). van Hillegersberg, J. & Spiekermann, S. (eds.). Utrecht: Association for Information Systems, p. 1-12

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

15 Citations (Scopus)

Explaining the role of user commitment in extended use of information systems: An empirical investigation

Wang, W. & Ou, C. X. J., 2013, Proceedings of the 17th Pacific Asia Conference on Information Systems (PACIS 2013). Lee, H. G. & Chau, P. Y. K. (eds.). Jeju Island, Korea: The Korea Society of Management Information Systems, p. 1-13

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

1 Citation (Scopus)
2017

Discovering public sentiment in social media for predicting stock movement of publicly listed companies

Li, B., Chan, K., Ou, C. & Sun, R., Sep 2017, In : Information Systems. 69, p. 81-92

Research output: Contribution to journalArticleScientificpeer-review

23 Citations (Scopus)

Understanding buyers' loyalty to a C2C platform: The roles of social capital, satisfaction and perceived effectiveness of E-commerce institutional mechanisms

Huang, Q., Chen, X. Y., Ou, C., Davison, R. M. & Hua, Z. S., Jan 2017, In : Information Systems Journal. 27, 1, p. 91-119

Research output: Contribution to journalArticleScientificpeer-review

35 Citations (Scopus)
2015

Identify the antecedents of distrust in a website

Yang, J., Sia, C. L. & Ou, C., 2015, Proceedings of the 19th Pacific Asia Conference on Information Systems (PACIS 2015). Singapore: Association for Information Systems, 108

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

File
222 Downloads (Pure)
2011

Why are social networking applications successful? An empirical study of Twitter

Ou, C. X. J., Davison, R. M. & Cheng, N. C. K., 2011, Proceedings of the 15th Pacific Asia Conference on Information Systems (PACIS), July 7-11, 2011, Brisbane, Australia (Paper 141). Atlanta, GA: Association for Information Systems, Vol. 15. p. 15 15 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

5 Citations (Scopus)
2017

Do security breaches matter to consumers?

Janse, N. M. E., Ou, C., Angelopoulos, S., Davison, R. M. & Jia, J., 2017, Proceedings of the 17th International Conference on Electronic Business (ICEB): Smart City. Dubai, p. 327

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2019

A Strategic Approach to Information Quality and Its Implications for the Performance of Military Organizations

Struijk, M., Angelopoulos, S., Ou, C. & Davison, R. M., 2019, (Submitted).

Research output: Contribution to conferencePaperScientific

Digital Transformation in Military Organizations: The Effect of Information Quality

Struijk, M., Angelopoulos, S., Ou, C. & Davison, R. M., 2019, (Submitted).

Research output: Contribution to conferencePaperScientificpeer-review

2020

Digital transformation and organizational networks: A multi-level network perspective

Struijk, M., Angelopoulos, S. & Ou, C., 2020, (Accepted/In press) 40th Sunbelt Conference.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2018

Coping with mobile technology overload in the workplace

Yin, P., Ou, C., Davison, R. M. & Wu, J., 2018, In : Internet Research. 28, 5, p. 1189-1212

Research output: Contribution to journalArticleScientificpeer-review

11 Citations (Scopus)
2014

Instant messenger-facilitated knowledge sharing and team performance

Ou, C. X. J., Davison, R. M. & Leung, D., 2014, In : International Journal of Knowledge Content Development and Technology. 4, 2

Research output: Contribution to journalArticleScientificpeer-review

Social media and communication processes at work: Evidence from China

Ou, C. X. J., Wong, L. H. M., Davison, R. M. & Cheng, Z., 2014, Proceedings of the 9th International Conference on Knowledge and Information Creativity Support Systems (KICSS 2014). Kunifuji, S., Papadopoulos, G. A. & Skulimowski, A. M. J. (eds.). Cyprus: Springer Verlag, p. 277-288 (Advances in Intelligent Systems and Computing).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2018

Corporate communication network and stock price movements: Insights from data mining

Zhou, P-Y., Chan, K. & Ou, C., Jun 2018, In : IEEE Transactions on Computational Social Systems. 5, 2, p. 391-402

Research output: Contribution to journalArticleScientificpeer-review

4 Citations (Scopus)
2019

Making the developing world a better place with high-impact IS research

Andrade, A. D., Techatassanasoontorn, A. A. & Ou, C., Jul 2019, In : Information Systems Journal. 29, 4, p. 838-841

Research output: Contribution to journalEditorialScientificpeer-review

2015

Subverting organizational control with IT: A case in China

Davison, R. M. & Ou, C., 2015, Proceedings of the 21st American Conference on Information Systems (AMCIS 2015). Puerto Rico: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2013

The communicative ecology of Web 2.0 @work: Social networking in the workspace

Davison, R. M., Ou, C. X. J., Martinsons, M. G., Zhao, Y., Hua, X. Q. & Du, R., 2013, Proceedings of the 73rd Academy of Management Conference. Adler, P. (ed.). Orlando, USA: Academy of Management, p. 1-20

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2014

Developing a competitive edge in electronic markets via institutional and social based quality signaling mechanisms

Ou, C. X. J. & Chan, K. C. C., Jul 2014, In : Information & Management. 51, 5, p. 532-540

Research output: Contribution to journalArticleScientificpeer-review

17 Citations (Scopus)
2016

Web 2.0 and communication processes at work: Evidence from China

Wong, L. H. M., Ou, C., Davison, R. M., Zhu, H. & Zhang, C., Sep 2016, In : IEEE Transactions on Professional Communication. 59, 3, p. 230-244 15 p.

Research output: Contribution to journalArticleScientificpeer-review

8 Citations (Scopus)

Shaping guanxi networks at work through instant messaging

Ou, C. & Davison, R. M., May 2016, In : Journal of the American Society for Information Science and Technology. 67, 5, p. 1153-1168

Research output: Contribution to journalArticleScientificpeer-review

12 Citations (Scopus)
2020

A symbolic interactionism perspective of using social media for personal and business communication

Chen, R., Davison, R. & Ou, C., Apr 2020, In : International Journal of Information Management. 51, 102022.

Research output: Contribution to journalArticleScientificpeer-review

2019

Media or message, which is the king in social commerce? An empirical study of participants' intention to repost marketing messages on social media

Wang, W., Chen, R. R., Ou, C. X. & Ren, S. J., Apr 2019, In : Computers in Human Behavior. 93, p. 176-191

Research output: Contribution to journalArticleScientificpeer-review

7 Citations (Scopus)
2020

The power of computer-mediated communication theories in explaining the effect of chatbot introduction on user experience

Hendriks, F., Ou, C., K Amiri, A. & Bockting, S., Jan 2020, Proceedings of the 53 Hawaii International Conference on System Sciences (HICSS 2020): The Power of Computer-Mediated Communication Theories in Explaining the Effect of Chatbot Introduction on User Experience. Honolulu: The Hawaii International Conference on System Sciences 2020

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access
File
71 Downloads (Pure)
2018

Exploring the effect of monetary incentives on user behavior in Online Sharing Platforms

Lu, Y., Ou, C. & Angelopoulos, S., 2018, Proceedings of the 51st Hawaii International Conference on System Sciences (HICSS 2018). IEEE Computer Society, p. 3437-3444

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access
File
487 Downloads (Pure)
2014

Swift Guanxi in online marketplace: The role of computer-mediated-communication technologies

Ou, C. X. J., Pavlou, P. A. & Davison, R. M., 2014, In : Management Information Systems Quarterly. 38, 1, p. 209-230

Research output: Contribution to journalArticleScientificpeer-review

203 Citations (Scopus)
2018

Analysing cultural influence in the usage of recommendation agents

Zeng, L., Yang, Z., Ou, C., Zhu, H. & Noorderhaven, N., 2018, Pre-ECIS Workshop of European Conference on Information Systems (2018 ECIS).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2020

Influencing information quality: Evidence from a military organization

Struijk, M., Angelopoulos, S., Ou, C. & Davison, R. M., 2020, (Accepted/In press).

Research output: Contribution to conferencePaperScientificpeer-review

Dynamic competition identification through consumers’ clickstream data

Zuo, M., Ou, C., Liu, H., Liang, Z. & Angelopoulos, S., 2020, (Accepted/In press).

Research output: Contribution to conferencePaperScientificpeer-review

2015

Developing a new theory of knowledge sharing: Documenting and reflecting on a messy process

Martinsons, M. G., Davison, R. M. & Ou, C., 2015, Proceedings of the 75th Annual Meeting of the Academy of Management: Opening Governance. Vancouver: Academy of Management

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2016

The role of swift relationship and institutional structures in uncertainty reduction

Huang, Q., Ou, C. & Davison, R. M., Oct 2016, Proceedings of the 2016 International Conference on Information Systems (ICIS 2016): Digital Innovation at the Crossroads. Dublin: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

3 Citations (Scopus)
2018

Interpersonal knowledge exchange in China: The impact of guanxi and social media

Davison, R. M., Ou, C. & Martinsons, M. G., Mar 2018, In : Information & Management. 55, 2, p. 224-234

Research output: Contribution to journalArticleScientificpeer-review

25 Citations (Scopus)

Predicting re-loan success based on friendship network characteristics in the online micro-loan marketplace

Gao, H., Liu, H., Ou, C., Pavlou, P. A., Zhu, H. & Zhan, M., Aug 2018, Proceedings of 24th Americas Conference on Information Systems (2018 AMCIS): Digital Disruption. New Orleans: Association for Information Systems, 14

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access
2019

Adopted globally but unusable locally: What workarounds reveal about adoption, resistance, compliance and non-compliance

Davison, R. M., Wong, L. H. M., Alter, S. & Ou, C., 2019, Proceedings of the 27th European Conference on Information Systems (ECIS). Stockholm, Sweden : Association for Information Systems, 17 p. 19

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review