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2019

A symbolic interactionism perspective of using social media for personal and business communication

Chen, R., Davison, R. & Ou, C., Dec 2019, In : International Journal of Information Management.

Research output: Contribution to journalArticleScientificpeer-review

symbolic interactionism
Moon
social media
customer
Hotels
2018

Coping with mobile technology overload in the workplace

Yin, P., Ou, C., Davison, R. M. & Wu, J., 2018, In : Internet Research. 28, 5, p. 1189-1212

Research output: Contribution to journalArticleScientificpeer-review

Job satisfaction
job satisfaction
coping
workplace
employee
2017

Privacy preserving mechanisms for optimizing cross-organizational collaborative decisions based on the Karmarkar algorithm

Zhu, H., Liu, H. W., Ou, C., Davison, R. M. & Yang, Z. R., Dec 2017, In : Information Systems. 72, p. 205–217

Research output: Contribution to journalArticleScientificpeer-review

Cryptography
Linear programming
Decision making
Industry
Big data
2018

The professional responsibilities of ERP experts: A new form of organizational citizenship behaviour

Davison, R. M., Ou, C. & Ng, E., Jun 2018, Proceedings of the 22nd Pacific-Asia Conference on Information Systems (2018 PACIS). Yokohama: Association for Information Systems, p. 2708-2719

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Organizational citizenship behavior
Responsibility
Manufacturing firms
Interpretive case study
Social dimension

Predicting re-loan success based on friendship network characteristics in the online micro-loan marketplace

Gao, H., Liu, H., Ou, C., Pavlou, P. A., Zhu, H. & Zhan, M., Aug 2018, Proceedings of 24th Americas Conference on Information Systems (2018 AMCIS): Digital Disruption. New Orleans: Association for Information Systems, 14

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access
Loans
Friendship
Network centrality
Social structure
Opportunistic behavior
2019

Media or message, which is the king in social commerce? An empirical study of participants' intention to repost marketing messages on social media

Wang, W., Chen, R. R., Ou, C. X. & Ren, S. J., Apr 2019, In : Computers in Human Behavior. 93, p. 176-191

Research output: Contribution to journalArticleScientificpeer-review

Making the developing world a better place with high-impact IS research

Andrade, A. D., Techatassanasoontorn, A. A. & Ou, C., Jul 2019, In : Information Systems Journal. 29, 4, p. 838-841

Research output: Contribution to journalEditorialScientificpeer-review

2018
470 Downloads (Pure)

Exploring the effect of monetary incentives on user behavior in Online Sharing Platforms

Lu, Y., Ou, C. & Angelopoulos, S., 2018, Proceedings of the 51st Hawaii International Conference on System Sciences (HICSS 2018). IEEE Computer Society, p. 3437-3444

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access
File
Monetary incentives
User behavior
Industry
Self-disclosure
Field experiment
2019

A Strategic Approach to Information Quality and Its Implications for the Performance of Military Organizations

Struijk, M., Angelopoulos, S., Ou, C. & Davison, R. M., 2019, (Submitted).

Research output: Contribution to conferencePaperScientific

Information quality
Military
Business performance
Information systems
Organizational culture
2018

Analysing cultural influence in the usage of recommendation agents

Zeng, L., Yang, Z., Ou, C., Zhu, H. & Noorderhaven, N., 2018, Pre-ECIS Workshop of European Conference on Information Systems (2018 ECIS).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2016

Using interactive systems for knowledge sharing: The impact of individual contextual preferences in China

Ou, C., Davison, R. M. & Wong, L. H. M., 2016, In : Information & Management. 53, 2, p. 145-156

Research output: Contribution to journalArticleScientificpeer-review

Communication
Hotels
Ecology
Personnel
China
2017

Investigating the impact of recommendation agents on e-commerce ecosystem

Yang, Z., Ou, C. & Ziying, Z., 2017, Proceedings of the 23rd Amercian Conference on Information Systems (AMCIS 2017). Boston: Association for Information Systems, 5 p. 11

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Recommendation agents
Electronic commerce
Ecosystem
Penetration
Online shopping

Discovering public sentiment in social media for predicting stock movement of publicly listed companies

Li, B., Chan, K., Ou, C. & Sun, R., Sep 2017, In : Information Systems. 69, p. 81-92

Research output: Contribution to journalArticleScientificpeer-review

Industry
Data mining
2018

Corporate communication network and stock price movements: Insights from data mining

Zhou, P-Y., Chan, K. & Ou, C., Jun 2018, In : IEEE Transactions on Computational Social Systems. 5, 2, p. 391-402

Research output: Contribution to journalArticleScientificpeer-review

Stock prices
Data mining
Communication networks
Corporate communications
Electronic mail
2017

Privacy calculus and its utility for personalization services in e-commerce: An analysis of consumer decision-making

Zhu, H., Ou, C., van den Heuvel, W-J. & Liu, H. W., Jun 2017, In : Information & Management. 54, 4, p. 427-437

Research output: Contribution to journalArticleScientificpeer-review

Decision making
Costs
Industry
Electronic commerce
Personalization

Understanding buyers' loyalty to a C2C platform: The roles of social capital, satisfaction and perceived effectiveness of E-commerce institutional mechanisms

Huang, Q., Chen, X. Y., Ou, C., Davison, R. M. & Hua, Z. S., Jan 2017, In : Information Systems Journal. 27, 1, p. 91-119

Research output: Contribution to journalArticleScientificpeer-review

Electronic commerce
Economics
2016

The role of swift relationship and institutional structures in uncertainty reduction

Huang, Q., Ou, C. & Davison, R. M., Oct 2016, Proceedings of the 2016 International Conference on Information Systems (ICIS 2016): Digital Innovation at the Crossroads. Dublin: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Uncertainty
Institutional structure
Relational contracts
Buyers
Communication

Web 2.0 and communication processes at work: Evidence from China

Wong, L. H. M., Ou, C., Davison, R. M., Zhu, H. & Zhang, C., Sep 2016, In : IEEE Transactions on Professional Communication. 59, 3, p. 230-244 15 p.

Research output: Contribution to journalArticleScientificpeer-review

Communication
Personnel
Moderators
Ecology
Information systems
2018

Information technology-enabled collaborative job crafting in self-leading team

Xu, M., Ou, C. & Wang, W., 2018, Proceedings of 22nd Pacific-Asia Conference on Information Systems (2018 PACIS). Yokohama: Association for Information Systems, 9 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Work design
Proactive behavior
Social work
Psychological
Self-efficacy
2019

Moving beyond the direct impact of using CRM systems on frontline employees' service performance: The mediating role of adaptive behaviour

Chen, R., Ou, C., Wang, W., Peng, Z. & Davison, R., Sep 2019, In : Information Systems Journal.

Research output: Contribution to journalArticleScientificpeer-review

Open Access
Personnel
Industry
Profitability

Inadequate information systems and organizational citizenship behavior

Davison, R., Ou, C. & Ng, E., Nov 2019, In : Information & Management.

Research output: Contribution to journalArticleScientificpeer-review

Information systems
Personnel
Organizational citizenship behavior
Manufacturing firms
China
2020
16 Downloads (Pure)

The power of computer-mediated communication theories in explaining the effect of chatbot introduction on user experience

Hendriks, F., Ou, C., K Amiri, A. & Bockting, S., Jan 2020, Proceedings of the 53 Hawaii International Conference on System Sciences (HICSS 2020): The Power of Computer-Mediated Communication Theories in Explaining the Effect of Chatbot Introduction on User Experience. Honolulu: The Hawaii International Conference on System Sciences 2020

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access
File
2016

Shaping guanxi networks at work through instant messaging

Ou, C. & Davison, R. M., May 2016, In : Journal of the American Society for Information Science and Technology. 67, 5, p. 1153-1168

Research output: Contribution to journalArticleScientificpeer-review

Communication
Ecology
2018

Subverting organisational IS policy with feral systems: A Case in China

Davison, R. M. & Ou, C., 2018, In : Industrial Management and Data Systems. 118, 3, p. 570-588

Research output: Contribution to journalArticleScientificpeer-review

Information systems
Personnel
China
Employees
Industry
2016

Using social media for business communication: A symbolic interaction perspective

Chen, R., Davison, R. M. & Ou, C., 2016, Proceedings of the 27th Australasian Conference on Information Systems (ACIS 2016): Occupying the Sweet Spot: IS at the Intersection. Wollongong, Australia: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Social media
Business communication
Hotels
Interaction
China
2018

Interpersonal knowledge exchange in China: The impact of guanxi and social media

Davison, R. M., Ou, C. & Martinsons, M. G., Mar 2018, In : Information & Management. 55, 2, p. 224-234

Research output: Contribution to journalArticleScientificpeer-review

Personnel
Communication
Guanxi
China
Social media
2016

Investigating decision support aids in online marketplaces based on the effort-accuracy co-existence framework

Zhu, H., Ou, C., Davison, R. M., Pavlou, P. A. & Liu, H. W., Sep 2016, Proceedings of the 24th European Conference on Information Systems (ECIS 2016): Information Systems as a Global Gateway. Istanbul: Association for Information Systems, 12 p. 49. (Research-in-Progress-Papers; no. 49).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access
Decision support
Coexistence
Purchase decision
Product evaluation
Prosperity

The social networking application success model: An empirical study of Facebook and Twitter

Ou, C., Davison, R. M. & Huang, Q., 2016, In : International Journal of Knowledge Content Development and Technology. 6, 1, p. 5-39

Research output: Contribution to journalArticleScientificpeer-review

Open Access
Social networking
Empirical study
Facebook
Twitter
Networking
2017

Digital work in a digitally challenged organization

Davison, R. M. & Ou, C., Jan 2017, In : Information & Management. 54, 1, p. 129-137

Research output: Contribution to journalArticleScientificpeer-review

Digital storage
Personnel
Information technology
Hotels
Managers
2019

Modeling shopping cart decisions with heterogeneous product involvement and reviews

Gao, H., Ou, C. & Liu, H. W., 2019, Proceedings of the 23rd Pacific Asia Conference on Information Systems (PACIS). Xi’an, China, 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Shopping
Product involvement
Product review
Modeling
Discrete choice models

Adopted globally but unusable locally: What workarounds reveal about adoption, resistance, compliance and non-compliance

Davison, R. M., Wong, L. H. M., Alter, S. & Ou, C., 2019, Proceedings of the 27th European Conference on Information Systems (ECIS). Stockholm, Sweden : Association for Information Systems, 17 p. 19

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Innovation adoption
Noncompliance
Employees
Innovation diffusion
Work practices
2017

Do security breaches matter to consumers?

Janse, N. M. E., Ou, C., Angelopoulos, S., Davison, R. M. & Jia, J., 2017, Proceedings of the 17th International Conference on Electronic Business (ICEB): Smart City. Dubai, p. 327

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2019

Digital Transformation in Military Organizations: The Effect of Information Quality

Struijk, M., Angelopoulos, S., Ou, C. & Davison, R. M., 2019, (Submitted).

Research output: Contribution to conferencePaperScientificpeer-review

2020

The Impact of Information Quality on Operational Performance: Evidence from a Military Organization

Struijk, M., Angelopoulos, S., Ou, C. & Davison, R. M., 2020, (Submitted).

Research output: Contribution to conferencePaperScientificpeer-review

Military
Quality of information
Business performance
Information quality
Employees