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  • Carol Ou
2012

The informal entanglement of knowledge, Guanxi and technology: Evidence from China and a new theory

Davison, R. M., Martinsons, M. G. & Ou, C. X. J., 2012, Proceedings of the 72nd Academy of Management Conference. Toombs, L. (ed.). Boston: Academy of Management, p. 1-34

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

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2017

Digital work in a digitally challenged organization

Davison, R. M. & Ou, C., Jan 2017, In : Information & Management. 54, 1, p. 129-137

Research output: Contribution to journalArticleScientificpeer-review

15 Citations (Scopus)
2016

The social networking application success model: An empirical study of Facebook and Twitter

Ou, C., Davison, R. M. & Huang, Q., 2016, In : International Journal of Knowledge Content Development and Technology. 6, 1, p. 5-39

Research output: Contribution to journalArticleScientificpeer-review

Open Access

Investigating decision support aids in online marketplaces based on the effort-accuracy co-existence framework

Zhu, H., Ou, C., Davison, R. M., Pavlou, P. A. & Liu, H. W., Sep 2016, Proceedings of the 24th European Conference on Information Systems (ECIS 2016): Information Systems as a Global Gateway. Istanbul: Association for Information Systems, 12 p. 49. (Research-in-Progress-Papers; no. 49).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access

Using interactive systems for knowledge sharing: The impact of individual contextual preferences in China

Ou, C., Davison, R. M. & Wong, L. H. M., 2016, In : Information & Management. 53, 2, p. 145-156

Research output: Contribution to journalArticleScientificpeer-review

33 Citations (Scopus)
2017

Privacy preserving mechanisms for optimizing cross-organizational collaborative decisions based on the Karmarkar algorithm

Zhu, H., Liu, H. W., Ou, C., Davison, R. M. & Yang, Z. R., Dec 2017, In : Information Systems. 72, p. 205–217

Research output: Contribution to journalArticleScientificpeer-review

2018

The professional responsibilities of ERP experts: A new form of organizational citizenship behaviour

Davison, R. M., Ou, C. & Ng, E., Jun 2018, Proceedings of the 22nd Pacific-Asia Conference on Information Systems (2018 PACIS). Yokohama: Association for Information Systems, p. 2708-2719

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2019

Inadequate information systems and organizational citizenship behavior

Davison, R., Ou, C. & Ng, E., Nov 2019, In : Information & Management.

Research output: Contribution to journalArticleScientificpeer-review

Modeling shopping cart decisions with heterogeneous product involvement and reviews

Gao, H., Ou, C. & Liu, H. W., 2019, Proceedings of the 23rd Pacific Asia Conference on Information Systems (PACIS). Xi’an, China, 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2011

The impact of instant messaging tools on knowledge management and team performance

Ou, C. X. J., Leung, D. W. L. & Davison, R. M., 2011, Researching the future in information systems: IFIP WG 8.2 Working Conference, Turku, Finland, June 6-8, 2011: Proceedings. Chiasson, M., Henfridsson, O., Karsten, H. & DeGross, J. I. (eds.). Berlin: Springer, Vol. 356. p. 131-148 (IFIP advances in information and communication technology; no. 356).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

3 Citations (Scopus)

Privacy and utility: IM use in a Chinese professional services firm

Davison, R. M. & Ou, C. X. J., 2011, Proceedings of the 2011 ACM Conference on Computer Supported Cooperative Work (CSCW 2011), March 19-23, 2011, Hangzhou, China (Workshop W9: Collaborative Privacy Practices in Social Media). Hinds, P., Tang, J. C., Wang, J., Bardram, J. E. & Ducheneaut, N. (eds.). New York: Association for Computing Machinery (ACM), p. 4 4 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

2012

The roles of theory in canonical action research

Davison, R. M., Martinsons, M. G. & Ou, C. X. J., 2012, In : Management Information Systems Quarterly. 36, 3, p. 763-786

Research output: Contribution to journalArticleScientificpeer-review

67 Citations (Scopus)
2020

Moving beyond the direct impact of using CRM systems on frontline employees' service performance: The mediating role of adaptive behaviour

Chen, R., Ou, C., Wang, W., Peng, Z. & Davison, R., May 2020, In : Information Systems Journal. 30, 3, p. 458-491

Research output: Contribution to journalArticleScientificpeer-review

Open Access
2014

The communicative ecology of Web 2.0 @ work: Social networking in the workspace

Davison, R. M., Ou, C. X. J., Martinsons, M. G. & Zhao, A. Y., Oct 2014, In : Journal of the American Society for Information Science and Technology. 65, 10, p. 2035-2047

Research output: Contribution to journalArticleScientificpeer-review

32 Citations (Scopus)

The mediating role of guanxi network and communication performance in transforming Web 2.0 technologies usage to work performance: An empirical study in China

Wong, L. H. M., Davison, R. M., Ou, C. X. J. & Cheng, Z., 2014, Proceedings of the 25th Australasian Conference on Information Systems (ACIS 2014). Tan, F. B. & Bunker, D. (eds.). Auckland: Association for Information Systems, p. 1-9

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2017

Investigating the impact of recommendation agents on e-commerce ecosystem

Yang, Z., Ou, C. & Ziying, Z., 2017, Proceedings of the 23rd Amercian Conference on Information Systems (AMCIS 2017). Boston: Association for Information Systems, 5 p. 11

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2013

Sharing knowledge in technology deficient environments: Individual workarounds amid corporate restrictions

Ou, C. X. J., 2013, Proceedings of the 21st European Conference on Information Systems (ECIS 2013). van Hillegersberg, J. & Spiekermann, S. (eds.). Utrecht: Association for Information Systems, p. 1-12

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

15 Citations (Scopus)

Explaining the role of user commitment in extended use of information systems: An empirical investigation

Wang, W. & Ou, C. X. J., 2013, Proceedings of the 17th Pacific Asia Conference on Information Systems (PACIS 2013). Lee, H. G. & Chau, P. Y. K. (eds.). Jeju Island, Korea: The Korea Society of Management Information Systems, p. 1-13

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

1 Citation (Scopus)

How to retain consumers: A trust-commitment model

Wang, W., Chen, R. & Ou, C. X. J., 2013, Proceedings of the 24th Australasian Conference on Information Systems (ACIS 2013). Deng, H. & Standing, C. (eds.). Melbourne: RMIT University, p. 1-10

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2014

Contextual preferences and network-based knowledge sharing in China

Ou, C. X. J., Davison, R. M. & Wong, L. H. M., 2014, Proceedings of the 20th Americas Conference on Information Systems (AMCIS 2014): Smart Sustainability: the Information Systems Opportunity. McLean, E., Watson, R. & Case, T. (eds.). Savannah: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Swift Guanxi in online marketplace: The role of computer-mediated-communication technologies

Ou, C. X. J., Pavlou, P. A. & Davison, R. M., 2014, In : Management Information Systems Quarterly. 38, 1, p. 209-230

Research output: Contribution to journalArticleScientificpeer-review

202 Citations (Scopus)
2017

Discovering public sentiment in social media for predicting stock movement of publicly listed companies

Li, B., Chan, K., Ou, C. & Sun, R., Sep 2017, In : Information Systems. 69, p. 81-92

Research output: Contribution to journalArticleScientificpeer-review

23 Citations (Scopus)
2013

Information technology to support informal knowledge sharing

Davison, R. M., Ou, C. X. J. & Martinsons, M. G., 2013, In : Information Systems Journal. 23, 1, p. 89-109

Research output: Contribution to journalArticleScientificpeer-review

116 Citations (Scopus)
2011

Interactive or interruptive? Instant messaging at work

Ou, C. X. J. & Davison, R. M., 2011, In : Decision Support Systems. 52, 1, p. 61-72

Research output: Contribution to journalArticleScientificpeer-review

69 Citations (Scopus)
2016

Shaping guanxi networks at work through instant messaging

Ou, C. & Davison, R. M., May 2016, In : Journal of the American Society for Information Science and Technology. 67, 5, p. 1153-1168

Research output: Contribution to journalArticleScientificpeer-review

12 Citations (Scopus)
2014

Instant messenger-facilitated knowledge sharing and team performance

Ou, C. X. J., Davison, R. M. & Leung, D., 2014, In : International Journal of Knowledge Content Development and Technology. 4, 2

Research output: Contribution to journalArticleScientificpeer-review

Social media and communication processes at work: Evidence from China

Ou, C. X. J., Wong, L. H. M., Davison, R. M. & Cheng, Z., 2014, Proceedings of the 9th International Conference on Knowledge and Information Creativity Support Systems (KICSS 2014). Kunifuji, S., Papadopoulos, G. A. & Skulimowski, A. M. J. (eds.). Cyprus: Springer Verlag, p. 277-288 (Advances in Intelligent Systems and Computing).

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2018

Corporate communication network and stock price movements: Insights from data mining

Zhou, P-Y., Chan, K. & Ou, C., Jun 2018, In : IEEE Transactions on Computational Social Systems. 5, 2, p. 391-402

Research output: Contribution to journalArticleScientificpeer-review

4 Citations (Scopus)
2019

Making the developing world a better place with high-impact IS research

Andrade, A. D., Techatassanasoontorn, A. A. & Ou, C., Jul 2019, In : Information Systems Journal. 29, 4, p. 838-841

Research output: Contribution to journalEditorialScientificpeer-review

2020

A symbolic interactionism perspective of using social media for personal and business communication

Chen, R., Davison, R. & Ou, C., Apr 2020, In : International Journal of Information Management. 51, 102022.

Research output: Contribution to journalArticleScientificpeer-review

2015

Subverting organizational control with IT: A case in China

Davison, R. M. & Ou, C., 2015, Proceedings of the 21st American Conference on Information Systems (AMCIS 2015). Puerto Rico: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2013

The communicative ecology of Web 2.0 @work: Social networking in the workspace

Davison, R. M., Ou, C. X. J., Martinsons, M. G., Zhao, Y., Hua, X. Q. & Du, R., 2013, Proceedings of the 73rd Academy of Management Conference. Adler, P. (ed.). Orlando, USA: Academy of Management, p. 1-20

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2014

Developing a competitive edge in electronic markets via institutional and social based quality signaling mechanisms

Ou, C. X. J. & Chan, K. C. C., Jul 2014, In : Information & Management. 51, 5, p. 532-540

Research output: Contribution to journalArticleScientificpeer-review

17 Citations (Scopus)
2016

Web 2.0 and communication processes at work: Evidence from China

Wong, L. H. M., Ou, C., Davison, R. M., Zhu, H. & Zhang, C., Sep 2016, In : IEEE Transactions on Professional Communication. 59, 3, p. 230-244 15 p.

Research output: Contribution to journalArticleScientificpeer-review

8 Citations (Scopus)
2011

Why are social networking applications successful? An empirical study of Twitter

Ou, C. X. J., Davison, R. M. & Cheng, N. C. K., 2011, Proceedings of the 15th Pacific Asia Conference on Information Systems (PACIS), July 7-11, 2011, Brisbane, Australia (Paper 141). Atlanta, GA: Association for Information Systems, Vol. 15. p. 15 15 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

5 Citations (Scopus)
2019

A Strategic Approach to Information Quality and Its Implications for the Performance of Military Organizations

Struijk, M., Angelopoulos, S., Ou, C. & Davison, R. M., 2019, (Submitted).

Research output: Contribution to conferencePaperScientific

Digital Transformation in Military Organizations: The Effect of Information Quality

Struijk, M., Angelopoulos, S., Ou, C. & Davison, R. M., 2019, (Submitted).

Research output: Contribution to conferencePaperScientificpeer-review

2020

Digital transformation and organizational networks: A multi-level network perspective

Struijk, M., Angelopoulos, S. & Ou, C., 2020, (Accepted/In press) 40th Sunbelt Conference.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2017

Do security breaches matter to consumers?

Janse, N. M. E., Ou, C., Angelopoulos, S., Davison, R. M. & Jia, J., 2017, Proceedings of the 17th International Conference on Electronic Business (ICEB): Smart City. Dubai, p. 327

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2018

Coping with mobile technology overload in the workplace

Yin, P., Ou, C., Davison, R. M. & Wu, J., 2018, In : Internet Research. 28, 5, p. 1189-1212

Research output: Contribution to journalArticleScientificpeer-review

11 Citations (Scopus)
2017

Understanding buyers' loyalty to a C2C platform: The roles of social capital, satisfaction and perceived effectiveness of E-commerce institutional mechanisms

Huang, Q., Chen, X. Y., Ou, C., Davison, R. M. & Hua, Z. S., Jan 2017, In : Information Systems Journal. 27, 1, p. 91-119

Research output: Contribution to journalArticleScientificpeer-review

34 Citations (Scopus)
2020

Influencing information quality: Evidence from a military organization

Struijk, M., Angelopoulos, S., Ou, C. & Davison, R. M., 2020, (Accepted/In press).

Research output: Contribution to conferencePaperScientificpeer-review

Dynamic competition identification through consumers’ clickstream data

Zuo, M., Ou, C., Liu, H., Liang, Z. & Angelopoulos, S., 2020, (Accepted/In press).

Research output: Contribution to conferencePaperScientificpeer-review

2015

Developing a new theory of knowledge sharing: Documenting and reflecting on a messy process

Martinsons, M. G., Davison, R. M. & Ou, C., 2015, Proceedings of the 75th Annual Meeting of the Academy of Management: Opening Governance. Vancouver: Academy of Management

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2016

The role of swift relationship and institutional structures in uncertainty reduction

Huang, Q., Ou, C. & Davison, R. M., Oct 2016, Proceedings of the 2016 International Conference on Information Systems (ICIS 2016): Digital Innovation at the Crossroads. Dublin: Association for Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

3 Citations (Scopus)
2018

Interpersonal knowledge exchange in China: The impact of guanxi and social media

Davison, R. M., Ou, C. & Martinsons, M. G., Mar 2018, In : Information & Management. 55, 2, p. 224-234

Research output: Contribution to journalArticleScientificpeer-review

25 Citations (Scopus)

Subverting organisational IS policy with feral systems: A Case in China

Davison, R. M. & Ou, C., 2018, In : Industrial Management and Data Systems. 118, 3, p. 570-588

Research output: Contribution to journalArticleScientificpeer-review

10 Citations (Scopus)

Predicting re-loan success based on friendship network characteristics in the online micro-loan marketplace

Gao, H., Liu, H., Ou, C., Pavlou, P. A., Zhu, H. & Zhan, M., Aug 2018, Proceedings of 24th Americas Conference on Information Systems (2018 AMCIS): Digital Disruption. New Orleans: Association for Information Systems, 14

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Open Access
2019

Adopted globally but unusable locally: What workarounds reveal about adoption, resistance, compliance and non-compliance

Davison, R. M., Wong, L. H. M., Alter, S. & Ou, C., 2019, Proceedings of the 27th European Conference on Information Systems (ECIS). Stockholm, Sweden : Association for Information Systems, 17 p. 19

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

2018

Information technology-enabled collaborative job crafting in self-leading team

Xu, M., Ou, C. & Wang, W., 2018, Proceedings of 22nd Pacific-Asia Conference on Information Systems (2018 PACIS). Yokohama: Association for Information Systems, 9 p.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review