A framework for measuring efficiency levels—The case of express depots

Agata Banaszewska; Frans Cruijssen; W. Dullaert; Joke van Lemmen

doi:10.1016/j.ijpe.2012.05.003

A framework for measuring efficiency levels—The case of express depots

Agata Banaszewska^*, Frans Cruijssen, W. Dullaert, Joke van Lemmen

^*Corresponding author for this work

Research output: Contribution to journal › Article › Scientific › peer-review

Abstract

The efficiency and effectiveness in any distribution network is largely determined by the performance of depots in such a network. The purpose of this study is to develop a methodological framework to evaluate the performance of distribution centers of express companies. The framework is based on Data Envelopment Analysis and was validated on a set of 44 depots of a large express service provider situated in the United Kingdom. The analysis revealed that 31 depots out of 44 are efficient. Furthermore, statistical analyses identified four factors influencing the efficiency scores of express transportation depots.

Original language	English
Pages (from-to)	484-495
Journal	International Journal of Production Economics
Volume	139
Issue number	2
DOIs	https://doi.org/10.1016/j.ijpe.2012.05.003
Publication status	Published - 2012
Externally published	Yes

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title = "A framework for measuring efficiency levels—The case of express depots",

abstract = "The efficiency and effectiveness in any distribution network is largely determined by the performance of depots in such a network. The purpose of this study is to develop a methodological framework to evaluate the performance of distribution centers of express companies. The framework is based on Data Envelopment Analysis and was validated on a set of 44 depots of a large express service provider situated in the United Kingdom. The analysis revealed that 31 depots out of 44 are efficient. Furthermore, statistical analyses identified four factors influencing the efficiency scores of express transportation depots.",

author = "Agata Banaszewska and Frans Cruijssen and W. Dullaert and {van Lemmen}, Joke",

year = "2012",

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AU - Banaszewska, Agata

AU - Cruijssen, Frans

AU - Dullaert, W.

AU - van Lemmen, Joke

PY - 2012

Y1 - 2012

N2 - The efficiency and effectiveness in any distribution network is largely determined by the performance of depots in such a network. The purpose of this study is to develop a methodological framework to evaluate the performance of distribution centers of express companies. The framework is based on Data Envelopment Analysis and was validated on a set of 44 depots of a large express service provider situated in the United Kingdom. The analysis revealed that 31 depots out of 44 are efficient. Furthermore, statistical analyses identified four factors influencing the efficiency scores of express transportation depots.

AB - The efficiency and effectiveness in any distribution network is largely determined by the performance of depots in such a network. The purpose of this study is to develop a methodological framework to evaluate the performance of distribution centers of express companies. The framework is based on Data Envelopment Analysis and was validated on a set of 44 depots of a large express service provider situated in the United Kingdom. The analysis revealed that 31 depots out of 44 are efficient. Furthermore, statistical analyses identified four factors influencing the efficiency scores of express transportation depots.

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DO - 10.1016/j.ijpe.2012.05.003

M3 - Article

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VL - 139

SP - 484

EP - 495

JO - International Journal of Production Economics

JF - International Journal of Production Economics

IS - 2

ER -

A framework for measuring efficiency levels—The case of express depots

Abstract

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