A managerial approach of service industrialization to perceived service quality

R.T. Frambach, H.J.M. Greve, Henk Roest

    Research output: Contribution to journalArticleProfessional

    Original languageEnglish
    JournalProceedings of the Workshop on Quality Management in Services
    Publication statusPublished - 1994

    Cite this

    @article{252965c5b3154f28a1e70317fc1e97f2,
    title = "A managerial approach of service industrialization to perceived service quality",
    author = "R.T. Frambach and H.J.M. Greve and Henk Roest",
    year = "1994",
    language = "English",
    journal = "Proceedings of the Workshop on Quality Management in Services",

    }

    A managerial approach of service industrialization to perceived service quality. / Frambach, R.T.; Greve, H.J.M.; Roest, Henk.

    In: Proceedings of the Workshop on Quality Management in Services, 1994.

    Research output: Contribution to journalArticleProfessional

    TY - JOUR

    T1 - A managerial approach of service industrialization to perceived service quality

    AU - Frambach, R.T.

    AU - Greve, H.J.M.

    AU - Roest, Henk

    PY - 1994

    Y1 - 1994

    M3 - Article

    JO - Proceedings of the Workshop on Quality Management in Services

    JF - Proceedings of the Workshop on Quality Management in Services

    ER -