A view on knowledge management: Utilizing a balanced scorecard methodology for analyzing knowledge metrics

A.M. Fairchild

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Original languageEnglish
Title of host publicationStrategies for Information Technology Governance
EditorsW. van Grembergen
Place of PublicationHershey, PA
PublisherIdea Group Publishing
Number of pages402
ISBN (Print)1591402840
Publication statusPublished - 2003

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