| Original language | Dutch |
|---|---|
| Title of host publication | IT Service Management - Best Practices |
| Editors | J. van Bon |
| Place of Publication | Amsterdam |
| Publisher | Van Haren Publishing |
| Pages | 333-342 |
| Number of pages | 405 |
| Publication status | Published - 2006 |
Publication series
| Name | ITSM Library |
|---|---|
| Number | Part 3 |