Active involvement of the end-user when developing web-based mental health interventions.

D. de Beurs, I.R. van Bruinessen, J. Noordman, R.D. Friele, S. van Dulmen

Research output: Contribution to journalArticleScientificpeer-review

4 Downloads (Pure)

Abstract

Background:
Although many web-based mental health interventions are being released, the actual uptake by end users is limited. The marginal level of engagement of end users when developing these interventions is recognized as an important cause for uptake problems. In this paper, we offer our perceptive on how to improve user engagement. By doing so, we aim to stimulate a discourse on user involvement within the field of online mental health interventions.

Methods:
We shortly describe three different methods (the expert-driven method, intervention mapping, and scrum) that were currently used to develop web-based health interventions. We will focus to what extent the end user was involved in the developmental phase, and what the additional challenges were. In the final paragraph, lessons learned are summarized, and recommendations provided.

Results:
Every method seems to have its trade-off: if end users are highly involved, availability of end users and means become problematic. If end users are less actively involved, the product may be less appropriate for the end user. Other challenges to consider are the funding of the more active role of technological companies, and the time it takes to process the results of shorter development cycles.

Conclusion:
Thinking about user-centered design and carefully planning, the involvement of end users should become standard in the field of web-based (mental) health. When deciding on the level of user involvement, one should balance the need for input from users with the availability of resources such as time and funding
Original languageEnglish
Article number72
JournalFrontiers in Psychiatry
Volume8
DOIs
Publication statusPublished - 2017

Fingerprint

Mental Health

Cite this

de Beurs, D. ; van Bruinessen, I.R. ; Noordman, J. ; Friele, R.D. ; van Dulmen, S. / Active involvement of the end-user when developing web-based mental health interventions. In: Frontiers in Psychiatry. 2017 ; Vol. 8.
@article{923ddc4593e2494597c32609a87daa09,
title = "Active involvement of the end-user when developing web-based mental health interventions.",
abstract = "Background: Although many web-based mental health interventions are being released, the actual uptake by end users is limited. The marginal level of engagement of end users when developing these interventions is recognized as an important cause for uptake problems. In this paper, we offer our perceptive on how to improve user engagement. By doing so, we aim to stimulate a discourse on user involvement within the field of online mental health interventions.Methods: We shortly describe three different methods (the expert-driven method, intervention mapping, and scrum) that were currently used to develop web-based health interventions. We will focus to what extent the end user was involved in the developmental phase, and what the additional challenges were. In the final paragraph, lessons learned are summarized, and recommendations provided.Results: Every method seems to have its trade-off: if end users are highly involved, availability of end users and means become problematic. If end users are less actively involved, the product may be less appropriate for the end user. Other challenges to consider are the funding of the more active role of technological companies, and the time it takes to process the results of shorter development cycles.Conclusion: Thinking about user-centered design and carefully planning, the involvement of end users should become standard in the field of web-based (mental) health. When deciding on the level of user involvement, one should balance the need for input from users with the availability of resources such as time and funding",
author = "{de Beurs}, D. and {van Bruinessen}, I.R. and J. Noordman and R.D. Friele and {van Dulmen}, S.",
year = "2017",
doi = "10.3389/fpsyt.2017.00072",
language = "English",
volume = "8",
journal = "Frontiers in Psychiatry",
issn = "1664-0640",
publisher = "Frontiers Media S.A.",

}

Active involvement of the end-user when developing web-based mental health interventions. / de Beurs, D. ; van Bruinessen, I.R.; Noordman, J.; Friele, R.D.; van Dulmen, S.

In: Frontiers in Psychiatry, Vol. 8, 72, 2017.

Research output: Contribution to journalArticleScientificpeer-review

TY - JOUR

T1 - Active involvement of the end-user when developing web-based mental health interventions.

AU - de Beurs, D.

AU - van Bruinessen, I.R.

AU - Noordman, J.

AU - Friele, R.D.

AU - van Dulmen, S.

PY - 2017

Y1 - 2017

N2 - Background: Although many web-based mental health interventions are being released, the actual uptake by end users is limited. The marginal level of engagement of end users when developing these interventions is recognized as an important cause for uptake problems. In this paper, we offer our perceptive on how to improve user engagement. By doing so, we aim to stimulate a discourse on user involvement within the field of online mental health interventions.Methods: We shortly describe three different methods (the expert-driven method, intervention mapping, and scrum) that were currently used to develop web-based health interventions. We will focus to what extent the end user was involved in the developmental phase, and what the additional challenges were. In the final paragraph, lessons learned are summarized, and recommendations provided.Results: Every method seems to have its trade-off: if end users are highly involved, availability of end users and means become problematic. If end users are less actively involved, the product may be less appropriate for the end user. Other challenges to consider are the funding of the more active role of technological companies, and the time it takes to process the results of shorter development cycles.Conclusion: Thinking about user-centered design and carefully planning, the involvement of end users should become standard in the field of web-based (mental) health. When deciding on the level of user involvement, one should balance the need for input from users with the availability of resources such as time and funding

AB - Background: Although many web-based mental health interventions are being released, the actual uptake by end users is limited. The marginal level of engagement of end users when developing these interventions is recognized as an important cause for uptake problems. In this paper, we offer our perceptive on how to improve user engagement. By doing so, we aim to stimulate a discourse on user involvement within the field of online mental health interventions.Methods: We shortly describe three different methods (the expert-driven method, intervention mapping, and scrum) that were currently used to develop web-based health interventions. We will focus to what extent the end user was involved in the developmental phase, and what the additional challenges were. In the final paragraph, lessons learned are summarized, and recommendations provided.Results: Every method seems to have its trade-off: if end users are highly involved, availability of end users and means become problematic. If end users are less actively involved, the product may be less appropriate for the end user. Other challenges to consider are the funding of the more active role of technological companies, and the time it takes to process the results of shorter development cycles.Conclusion: Thinking about user-centered design and carefully planning, the involvement of end users should become standard in the field of web-based (mental) health. When deciding on the level of user involvement, one should balance the need for input from users with the availability of resources such as time and funding

U2 - 10.3389/fpsyt.2017.00072

DO - 10.3389/fpsyt.2017.00072

M3 - Article

VL - 8

JO - Frontiers in Psychiatry

JF - Frontiers in Psychiatry

SN - 1664-0640

M1 - 72

ER -