Adaptive normative modelling: A case study in the public-transport domain

R. Christiaanse; P Griffioen; J Hulstijn; M Janssen; M Mäntymäki; J Hidders; B Klievink; W Lamersdorf; B van Loenen; A Zuiderwijk

doi:10.1007/978-3-319-25013-7_34

Adaptive normative modelling: A case study in the public-transport domain

R. Christiaanse, P Griffioen, J Hulstijn, M Janssen (Editor), M Mäntymäki (Editor), J Hidders (Editor), B Klievink (Editor), W Lamersdorf (Editor), B van Loenen (Editor), A Zuiderwijk (Editor)

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

3 Citations (Scopus)

Abstract

Data analytics promises to detect behavioral patterns, which may be used to improve decision making. However, decisions need to motivated, and they are often motivated by models. In this paper we explore the interplay between data analytics and process modeling, specifically in normative settings. We look specifically at value nets, mathematical models of the flow of money and goods, as used in accounting. Such models can be used to analyze the proportions of various flows, such as resources consumed and products produced. Such analyses can be used in the planning and control cycle, for forecasting, setting a budget, testing and possibly adjusting the budget. In other words, it can be used for adaptive normative modeling. We look in particular at a case study of a provider of public transport services for school children. The case shows that the use of value nets for analysis of proportions is (i) feasible, and (ii) useful, in the sense that it provides valuable new insights about the revenue model.

Original language	English
Title of host publication	Proceedings of the 14th IFIP Conference on e-Business, e-Services, and e-Society
Editors	M. Janssen, M. Mäntymäki, J. Hidders, B. Klievink, W. Lamersdorf, B. Van Loenen, A. Zuiderwijk
Place of Publication	Delft
Publisher	Springer Verlag
Pages	423-434
Number of pages	12
ISBN (Print)	9783319250120
DOIs	https://doi.org/10.1007/978-3-319-25013-7_34
Publication status	Published - 2015
Externally published	Yes

Publication series

Name	Lecture Notes in Computer Science
Volume	9373

Keywords

data analytics
business process modeling
normative systems

Access to Document

10.1007/978-3-319-25013-7_34

Cite this

Christiaanse, R., Griffioen, P., Hulstijn, J., Janssen, M. (Ed.), Mäntymäki, M. (Ed.), Hidders, J. (Ed.), Klievink, B. (Ed.), Lamersdorf, W. (Ed.), van Loenen, B. (Ed.), & Zuiderwijk, A. (Ed.) (2015). Adaptive normative modelling: A case study in the public-transport domain. In M. Janssen, M. Mäntymäki, J. Hidders, B. Klievink, W. Lamersdorf, B. Van Loenen, & A. Zuiderwijk (Eds.), Proceedings of the 14th IFIP Conference on e-Business, e-Services, and e-Society (pp. 423-434). (Lecture Notes in Computer Science; Vol. 9373). Springer Verlag. https://doi.org/10.1007/978-3-319-25013-7_34

Christiaanse, R. ; Griffioen, P ; Hulstijn, J et al. / Adaptive normative modelling : A case study in the public-transport domain. Proceedings of the 14th IFIP Conference on e-Business, e-Services, and e-Society. editor / M. Janssen ; M. Mäntymäki ; J. Hidders ; B. Klievink ; W. Lamersdorf ; B. Van Loenen ; A. Zuiderwijk. Delft : Springer Verlag, 2015. pp. 423-434 (Lecture Notes in Computer Science).

@inproceedings{a54364409cd24d599955aa8e55b748ec,

title = "Adaptive normative modelling: A case study in the public-transport domain",

abstract = "Data analytics promises to detect behavioral patterns, which may be used to improve decision making. However, decisions need to motivated, and they are often motivated by models. In this paper we explore the interplay between data analytics and process modeling, specifically in normative settings. We look specifically at value nets, mathematical models of the flow of money and goods, as used in accounting. Such models can be used to analyze the proportions of various flows, such as resources consumed and products produced. Such analyses can be used in the planning and control cycle, for forecasting, setting a budget, testing and possibly adjusting the budget. In other words, it can be used for adaptive normative modeling. We look in particular at a case study of a provider of public transport services for school children. The case shows that the use of value nets for analysis of proportions is (i) feasible, and (ii) useful, in the sense that it provides valuable new insights about the revenue model.",

keywords = "data analytics, business process modeling, normative systems",

author = "R. Christiaanse and P Griffioen and J Hulstijn and M Janssen and M M{\"a}ntym{\"a}ki and J Hidders and B Klievink and W Lamersdorf and {van Loenen}, B and A Zuiderwijk",

year = "2015",

doi = "10.1007/978-3-319-25013-7_34",

language = "English",

isbn = "9783319250120",

series = "Lecture Notes in Computer Science",

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editor = "M. Janssen and M. M{\"a}ntym{\"a}ki and J. Hidders and B. Klievink and W. Lamersdorf and {Van Loenen}, B. and A. Zuiderwijk",

booktitle = "Proceedings of the 14th IFIP Conference on e-Business, e-Services, and e-Society",

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Christiaanse, R, Griffioen, P, Hulstijn, J, Janssen, M (ed.), Mäntymäki, M (ed.), Hidders, J (ed.), Klievink, B (ed.), Lamersdorf, W (ed.), van Loenen, B (ed.) & Zuiderwijk, A (ed.) 2015, Adaptive normative modelling: A case study in the public-transport domain. in M Janssen, M Mäntymäki, J Hidders, B Klievink, W Lamersdorf, B Van Loenen & A Zuiderwijk (eds), Proceedings of the 14th IFIP Conference on e-Business, e-Services, and e-Society. Lecture Notes in Computer Science, vol. 9373, Springer Verlag, Delft, pp. 423-434. https://doi.org/10.1007/978-3-319-25013-7_34

Adaptive normative modelling: A case study in the public-transport domain. / Christiaanse, R.; Griffioen, P; Hulstijn, J et al.
Proceedings of the 14th IFIP Conference on e-Business, e-Services, and e-Society. ed. / M. Janssen; M. Mäntymäki; J. Hidders; B. Klievink; W. Lamersdorf; B. Van Loenen; A. Zuiderwijk. Delft: Springer Verlag, 2015. p. 423-434 (Lecture Notes in Computer Science; Vol. 9373).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

TY - GEN

T1 - Adaptive normative modelling

T2 - A case study in the public-transport domain

AU - Christiaanse, R.

AU - Griffioen, P

AU - Hulstijn, J

A2 - Janssen, M

A2 - Mäntymäki, M

A2 - Hidders, J

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A2 - Zuiderwijk, A

A2 - Janssen, M.

A2 - Mäntymäki, M.

A2 - Hidders, J.

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AB - Data analytics promises to detect behavioral patterns, which may be used to improve decision making. However, decisions need to motivated, and they are often motivated by models. In this paper we explore the interplay between data analytics and process modeling, specifically in normative settings. We look specifically at value nets, mathematical models of the flow of money and goods, as used in accounting. Such models can be used to analyze the proportions of various flows, such as resources consumed and products produced. Such analyses can be used in the planning and control cycle, for forecasting, setting a budget, testing and possibly adjusting the budget. In other words, it can be used for adaptive normative modeling. We look in particular at a case study of a provider of public transport services for school children. The case shows that the use of value nets for analysis of proportions is (i) feasible, and (ii) useful, in the sense that it provides valuable new insights about the revenue model.

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BT - Proceedings of the 14th IFIP Conference on e-Business, e-Services, and e-Society

PB - Springer Verlag

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Christiaanse R, Griffioen P, Hulstijn J, Janssen M, (ed.), Mäntymäki M, (ed.), Hidders J, (ed.) et al. Adaptive normative modelling: A case study in the public-transport domain. In Janssen M, Mäntymäki M, Hidders J, Klievink B, Lamersdorf W, Van Loenen B, Zuiderwijk A, editors, Proceedings of the 14th IFIP Conference on e-Business, e-Services, and e-Society. Delft: Springer Verlag. 2015. p. 423-434. (Lecture Notes in Computer Science). doi: 10.1007/978-3-319-25013-7_34

Adaptive normative modelling: A case study in the public-transport domain

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