Assessing the Performance of Business Unit Managers

J.F.M.G. Bouwens, L.A.G.M. van Lent

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Using a sample of 140 managers, we investigate the use of various performance metrics in determining the periodic assessment, bonus decisions, and career paths of business unit managers.We show that the weight on accounting return measures is associated with the authority of these managers, and we document that both disaggregated measures (expenses and revenues), and non-financial measures play a greater role as interdependencies between business units increase.The results suggest separate and distinct roles for different types of performance measures.Accounting return measures are used to create the proper incentives for managers with greater authority, while disaggregated and non-financial measures are employed in response to interdependencies.
Original languageEnglish
Place of PublicationTilburg
Number of pages40
Publication statusPublished - 2006

Publication series

NameCentER Discussion Paper


  • performance measures
  • business units
  • managerial performance


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