Assimilation processes in service satisfaction formation

R. Pieters
, K. Koelemeyer
, H.C.A. Roest

Marketing

Research output: Contribution to journal › Article › Scientific › peer-review

42 Citations (Scopus)

422 Downloads (Pure)

1 results
- Title(descending)
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Literati Outstanding Paper Award for "Assimilation Processes in Service Satisfaction Formation"
Roest, H. (Recipient) & Pieters, R. (Recipient), 1997
Prize