Boze klanten in dienstverlening

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

Original language	Dutch
Title of host publication	Ontwikkelingen in het Marktonderzoek. Jaarboek 2007 MarktOnderzoekAssociatie
Editors	A.E. bronneer
Place of Publication	Haarlem
Publisher	Spaarenhout
Pages	115-134
ISBN (Print)	139789086830084
Publication status	Published - 2007

Cite this

@inbook{2a4b387565f442788ff8dfff93c9dc1a,

title = "Boze klanten in dienstverlening",

author = "J.R.G. Bougie",

year = "2007",

language = "Dutch",

isbn = "139789086830084",

pages = "115--134",

editor = "A.E. bronneer",

booktitle = "Ontwikkelingen in het Marktonderzoek. Jaarboek 2007 MarktOnderzoekAssociatie",

publisher = "Spaarenhout",

}