Original language | English |
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Title of host publication | Managing Operations in Service Economies. Proceedings of the 17th Annual EUROMA Conference, 6-9 June, Porto, Portugal |
Editors | R. Sousa |
Publisher | Unknown Publisher |
Pages | 2239-2248 |
Publication status | Published - 2010 |
Externally published | Yes |
Business service triads: A new area for service research
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review