Business service triads: A new area for service research

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationManaging Operations in Service Economies. Proceedings of the 17th Annual EUROMA Conference, 6-9 June, Porto, Portugal
EditorsR. Sousa
PublisherUnknown Publisher
Pages2239-2248
Publication statusPublished - 2010
Externally publishedYes

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