@inbook{1e0fe5d0ee55461b82c9c8ca8161265f,
title = "Cli{\"e}ntenperspectief op het klachtrecht in de Wkkgz",
keywords = "Wkkgz, Clienten, Geschilbeslechting, Geschillencommissie, Klachtrecht",
author = "Munshi, {Rachita T.} and Rachel Dijkstra and V.D.V. Sankatsing",
year = "2021",
month = jan,
day = "22",
language = "Dutch",
isbn = "9789057631603",
series = "Reeks evaluatie regelgeving",
publisher = "ZonMw",
number = "49",
pages = "151--168",
booktitle = "Evaluatie Wet kwaliteit, klachten en geschillen zorg",
}