Client Satisfaction Measurement in Outsourcing Situations

G.J. van der Pijl, F. van Haperen, R. Slikker, M.T. Smits

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Original languageEnglish
Title of host publicationInformation Technology and Communication Technologies in Tourism
Place of PublicationWien
PublisherSpringer Verlag
Pages85-97
Number of pages13
Publication statusPublished - 1996

Cite this

van der Pijl, G. J., van Haperen, F., Slikker, R., & Smits, M. T. (1996). Client Satisfaction Measurement in Outsourcing Situations. In Information Technology and Communication Technologies in Tourism (pp. 85-97). Springer Verlag.