Collaborative Frontiers: Aligning Stakeholders’ Roles and Value Propositions During the Implementation of Digital Health Environments through Business Modeling

Aafke Coopmans, Britt Bente, Remco Mannak, Nienke Beerlage - de Jong, Eveline Wouters, Ruud Verdaasdonk, Lisette van Gemert - Pijnen, Inge Bongers

Research output: Contribution to conferenceAbstractScientificpeer-review

Abstract

Background: In recent years, eHealth has transformed into comprehensive digital health environments, exemplified by the Dutch "Persoonlijke Gezondheidsomgeving (PGO)." PGOs facilitate healthcare data storage, scheduling overviews, and enhanced communication between patients and healthcare professionals. The Dutch government, in collaboration with health organizations, outlined implementation goals in the "Integraal Zorg Akkoord (IZA)." Despite these efforts, practical challenges persist, rooted in legal, ethical, financial, and technological barriers, necessitating collaborative efforts among diverse stakeholders. Stakeholders, with varied backgrounds, resources, and values, contribute to successful development and implementation of digital health environments. Aligning these diverse elements is complex; the boundary-crossing theory offers a framework, emphasizing methods for reaching a shared direction. Developing a comprehensive business model collaboratively emerges as a promising method for alignment during implementation.

Goals: The workshop aims to facilitate a collaborative session where participants actively engage in discussions to collectively shape a business model for a digital health environment. Through two rounds, participants, assigned distinct stakeholder roles (e.g., software developer or health insurance company), work to align value propositions for a PGO. This participatory approach enhances the learning experience, integrating insights from the boundary-crossing theory.

Content and (interactive) activities: The workshop comprises two engaging rounds. In the first round, a select group of participants actively engages in a discussion, each embodying a distinct stakeholder role with a specific value proposition for a PGO. Simultaneously, an 'outer circle' of participants observes to understand how different value propositions influence alignment within the business model. In the second round, all participants actively join the discussion, reflecting on the business model process and examining the impact of various roles and value propositions on collaborative development. This structured approach ensures a comprehensive exploration of diverse perspectives, fostering a deep understanding of the workshop’s outcomes.
Original languageEnglish
Publication statusPublished - 23 May 2024
EventSupporting Health by Technology Conference - Groningen
Duration: 30 May 202431 May 2024

Conference

ConferenceSupporting Health by Technology Conference
CityGroningen
Period30/05/2431/05/24

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