Committed to whom?

Unravelling how volunteers’ perceived impact on beneficiaries influences turnover intentions and volunteer performance

K. Alfes, A. Shantz, T. Saksida

Research output: Contribution to journalArticleScientificpeer-review

Abstract

This study presents a framework for understanding the processes through which volunteers’ perception of relational job design influences their turnover intentions and time spent volunteering. Data sourced from an international aid and development agency in the United Kingdom (n = 534 volunteers) show that volunteers who perceive that their roles are relationally designed (1) report lower intentions to leave their voluntary organization due to their commitment to the voluntary organization; and (2) dedicate more time to volunteering because they are more committed to the beneficiaries of their work. These findings make a theoretical contribution by uncovering two mechanisms that explain how the positive consequences of relational job design unfold.
Keywords: Relational job design, Foci of commitment, Turnover intentions, Volunteer time
Original languageEnglish
Pages (from-to)2479-2499
JournalVoluntas
Volume26
Issue number6
DOIs
Publication statusPublished - 2015

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job design
turnover
commitment
performance
organization
international aid
time
Volunteers
Turnover intention
Job design
Volunteering
Voluntary organizations

Cite this

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title = "Committed to whom?: Unravelling how volunteers’ perceived impact on beneficiaries influences turnover intentions and volunteer performance",
abstract = "This study presents a framework for understanding the processes through which volunteers’ perception of relational job design influences their turnover intentions and time spent volunteering. Data sourced from an international aid and development agency in the United Kingdom (n = 534 volunteers) show that volunteers who perceive that their roles are relationally designed (1) report lower intentions to leave their voluntary organization due to their commitment to the voluntary organization; and (2) dedicate more time to volunteering because they are more committed to the beneficiaries of their work. These findings make a theoretical contribution by uncovering two mechanisms that explain how the positive consequences of relational job design unfold.Keywords: Relational job design, Foci of commitment, Turnover intentions, Volunteer time",
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Committed to whom? Unravelling how volunteers’ perceived impact on beneficiaries influences turnover intentions and volunteer performance. / Alfes, K.; Shantz, A.; Saksida, T.

In: Voluntas, Vol. 26, No. 6, 2015, p. 2479-2499.

Research output: Contribution to journalArticleScientificpeer-review

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AU - Alfes, K.

AU - Shantz, A.

AU - Saksida, T.

PY - 2015

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AB - This study presents a framework for understanding the processes through which volunteers’ perception of relational job design influences their turnover intentions and time spent volunteering. Data sourced from an international aid and development agency in the United Kingdom (n = 534 volunteers) show that volunteers who perceive that their roles are relationally designed (1) report lower intentions to leave their voluntary organization due to their commitment to the voluntary organization; and (2) dedicate more time to volunteering because they are more committed to the beneficiaries of their work. These findings make a theoretical contribution by uncovering two mechanisms that explain how the positive consequences of relational job design unfold.Keywords: Relational job design, Foci of commitment, Turnover intentions, Volunteer time

U2 - 10.1007/s11266-014-9526-2

DO - 10.1007/s11266-014-9526-2

M3 - Article

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SP - 2479

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