Communication diagnosis of a financial service process

F. van der Poll, H. Weigand, A. de Moor

    Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

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    Original languageEnglish
    Title of host publicationProceedings of the 7th International Workshop on the Language-Action Perspective on Communication Modelling (LAP 2002)
    EditorsJ. Barjis, J.L.G. Dietz, G. Goldkuhl
    Place of PublicationDelft
    PublisherDelft University Press
    Pages118-134
    ISBN (Print)9090159819
    Publication statusPublished - 2002

    Cite this

    van der Poll, F., Weigand, H., & de Moor, A. (2002). Communication diagnosis of a financial service process. In J. Barjis, J. L. G. Dietz, & G. Goldkuhl (Eds.), Proceedings of the 7th International Workshop on the Language-Action Perspective on Communication Modelling (LAP 2002) (pp. 118-134). Delft: Delft University Press.
    van der Poll, F. ; Weigand, H. ; de Moor, A. / Communication diagnosis of a financial service process. Proceedings of the 7th International Workshop on the Language-Action Perspective on Communication Modelling (LAP 2002). editor / J. Barjis ; J.L.G. Dietz ; G. Goldkuhl. Delft : Delft University Press, 2002. pp. 118-134
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    author = "{van der Poll}, F. and H. Weigand and {de Moor}, A.",
    year = "2002",
    language = "English",
    isbn = "9090159819",
    pages = "118--134",
    editor = "J. Barjis and J.L.G. Dietz and G. Goldkuhl",
    booktitle = "Proceedings of the 7th International Workshop on the Language-Action Perspective on Communication Modelling (LAP 2002)",
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    van der Poll, F, Weigand, H & de Moor, A 2002, Communication diagnosis of a financial service process. in J Barjis, JLG Dietz & G Goldkuhl (eds), Proceedings of the 7th International Workshop on the Language-Action Perspective on Communication Modelling (LAP 2002). Delft University Press, Delft, pp. 118-134.

    Communication diagnosis of a financial service process. / van der Poll, F.; Weigand, H.; de Moor, A.

    Proceedings of the 7th International Workshop on the Language-Action Perspective on Communication Modelling (LAP 2002). ed. / J. Barjis; J.L.G. Dietz; G. Goldkuhl. Delft : Delft University Press, 2002. p. 118-134.

    Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

    TY - CHAP

    T1 - Communication diagnosis of a financial service process

    AU - van der Poll, F.

    AU - Weigand, H.

    AU - de Moor, A.

    PY - 2002

    Y1 - 2002

    M3 - Chapter

    SN - 9090159819

    SP - 118

    EP - 134

    BT - Proceedings of the 7th International Workshop on the Language-Action Perspective on Communication Modelling (LAP 2002)

    A2 - Barjis, J.

    A2 - Dietz, J.L.G.

    A2 - Goldkuhl, G.

    PB - Delft University Press

    CY - Delft

    ER -

    van der Poll F, Weigand H, de Moor A. Communication diagnosis of a financial service process. In Barjis J, Dietz JLG, Goldkuhl G, editors, Proceedings of the 7th International Workshop on the Language-Action Perspective on Communication Modelling (LAP 2002). Delft: Delft University Press. 2002. p. 118-134