Communication diagnosis of a financial service process

F. van der Poll, H. Weigand, A. de Moor

    Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

    239 Downloads (Pure)
    Original languageEnglish
    Title of host publicationProceedings of the 7th International Workshop on the Language-Action Perspective on Communication Modelling (LAP 2002)
    EditorsJ. Barjis, J.L.G. Dietz, G. Goldkuhl
    Place of PublicationDelft
    PublisherDelft University Press
    Pages118-134
    ISBN (Print)9090159819
    Publication statusPublished - 2002

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