Communication diagnosis of a financial service process

F. van der Poll; H. Weigand; A. de Moor

Communication diagnosis of a financial service process

F. van der Poll, H. Weigand, A. de Moor

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

275 Downloads (Pure)

Original language	English
Title of host publication	Proceedings of the 7th International Workshop on the Language-Action Perspective on Communication Modelling (LAP 2002)
Editors	J. Barjis, J.L.G. Dietz, G. Goldkuhl
Place of Publication	Delft
Publisher	Delft University Press
Pages	118-134
ISBN (Print)	9090159819
Publication status	Published - 2002

Access to Document

Lap02

Cite this

@inbook{db72bc682bef48ca84662db17b9cd725,

title = "Communication diagnosis of a financial service process",

author = "{van der Poll}, F. and H. Weigand and {de Moor}, A.",

year = "2002",

language = "English",

isbn = "9090159819",

pages = "118--134",

editor = "J. Barjis and J.L.G. Dietz and G. Goldkuhl",

booktitle = "Proceedings of the 7th International Workshop on the Language-Action Perspective on Communication Modelling (LAP 2002)",

publisher = "Delft University Press",

}

Communication diagnosis of a financial service process. / van der Poll, F.; Weigand, H.; de Moor, A.
Proceedings of the 7th International Workshop on the Language-Action Perspective on Communication Modelling (LAP 2002). ed. / J. Barjis; J.L.G. Dietz; G. Goldkuhl. Delft: Delft University Press, 2002. p. 118-134.

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Scientific › peer-review

TY - CHAP

T1 - Communication diagnosis of a financial service process

AU - van der Poll, F.

AU - Weigand, H.

AU - de Moor, A.

PY - 2002

Y1 - 2002

M3 - Chapter

SN - 9090159819

SP - 118

EP - 134

BT - Proceedings of the 7th International Workshop on the Language-Action Perspective on Communication Modelling (LAP 2002)

A2 - Barjis, J.

A2 - Dietz, J.L.G.

A2 - Goldkuhl, G.

PB - Delft University Press

CY - Delft

ER -