Communication management during risk events and crises in a globalised world: Predictability of domestic media attention for calamities

B.C.J. Zoeteman, W. Kersten, W.F. Vos, L. van der Voort, B.J.M. Ale

Research output: Contribution to journalArticleScientificpeer-review

Abstract

While governments are concerned with controlling domestic safety issues and preventing resulting potential societal disruptions, events abroad can trigger similar effects. Globalisation magnifies the media attention for events, domestic and abroad, which poses new challenges for authorities. This paper suggests additional approaches for governments to address such situations. Based on interviews with experts and representatives of authorities and analysis of Dutch media attention for external safety events, this paper identifies criteria that can predict media attention and factors that may contribute to effective policy responses. Both can contribute to help to manage external safety risk events. The study shows that media response is predictable to a certain extent. This insight can be a tool in the wider range of measures for authorities to help manage a crisis situation and in particular strategies to cope with the media.
Original languageEnglish
Pages (from-to)279-302
JournalJournal of Risk Research
Volume13
Issue number3
Publication statusPublished - 2010

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Risk management
event
communication
Communication
management
Predictability
Communication management
Event risk
globalization
expert
interview
Safety
Authority
Government

Cite this

Zoeteman, B. C. J., Kersten, W., Vos, W. F., van der Voort, L., & Ale, B. J. M. (2010). Communication management during risk events and crises in a globalised world: Predictability of domestic media attention for calamities. Journal of Risk Research, 13(3), 279-302.
Zoeteman, B.C.J. ; Kersten, W. ; Vos, W.F. ; van der Voort, L. ; Ale, B.J.M. / Communication management during risk events and crises in a globalised world : Predictability of domestic media attention for calamities. In: Journal of Risk Research. 2010 ; Vol. 13, No. 3. pp. 279-302.
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Communication management during risk events and crises in a globalised world : Predictability of domestic media attention for calamities. / Zoeteman, B.C.J.; Kersten, W.; Vos, W.F.; van der Voort, L.; Ale, B.J.M.

In: Journal of Risk Research, Vol. 13, No. 3, 2010, p. 279-302.

Research output: Contribution to journalArticleScientificpeer-review

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AB - While governments are concerned with controlling domestic safety issues and preventing resulting potential societal disruptions, events abroad can trigger similar effects. Globalisation magnifies the media attention for events, domestic and abroad, which poses new challenges for authorities. This paper suggests additional approaches for governments to address such situations. Based on interviews with experts and representatives of authorities and analysis of Dutch media attention for external safety events, this paper identifies criteria that can predict media attention and factors that may contribute to effective policy responses. Both can contribute to help to manage external safety risk events. The study shows that media response is predictable to a certain extent. This insight can be a tool in the wider range of measures for authorities to help manage a crisis situation and in particular strategies to cope with the media.

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