Control automation to reduce costs of control

R. Christiaanse, J Hulstijn

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

3 Citations (Scopus)


Much compliance effort concerns adherence to contracts. Parties to a contract need to make sure the other party fulfills the contract. To this end they may require additional controls in the business process. Controls have costs. In this paper we argue that fully automated controls help to lower control costs, because (i) the can help prevent misstatements (compliance by design) or (ii) they increase the quality of audit evidence and thereby reduce the audit risk and additional audit fees. The line of reasoning is illustrated by a case study of the implementation of automated controls on the procurement process for public transport services for the elderly and disabled. The case study suggests open issues, which can be linked to concepts from Normative Multi Agent Systems.
Original languageEnglish
Title of host publicationProceedings of the 2012 CAiSE International Workshops
Subtitle of host publicationAdvanced Information Systems Engineering Workshops
EditorsM. Bajec, J. Eder
Place of PublicationHeidelberg
PublisherSpringer Verlag
ISBN (Print)9783642310683
Publication statusPublished - 2012
Externally publishedYes
Event24th International Conference on Advanced Information Systems Engineering - Gdansk, Poland
Duration: 25 Jun 201229 Jun 2012

Publication series

NameLecture Notes in Business Information Processing


Conference24th International Conference on Advanced Information Systems Engineering
Abbreviated titleCAiSE 2012


  • compliance monitoring
  • auditing
  • evidence


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