To keep a network of enterprises sustainable, inter-organizational control measures are needed to detect or prevent opportunistic behaviour of network participants. We present a requirements engineering method for understanding control problems and designing solutions, based on an economic value perspective. The methodology employs a library of so-called control patterns, inspired by design patterns in software engineering. A control pattern is a generic solution for a common control problem. The usefulness and adequacy of the control patterns is demonstrated by a case study of the governance and control mechanisms of the Dutch public health insurance network for exceptional medical expenses (AWBZ).
|Number of pages||24|
|Journal||European Journal of Information Systems: An official journal of the Operational Research Society|
|Publication status||Published - Jun 2010|
- governance and control
- community-based services
Kartseva, V., Hulstijn, J., Gordijn, J., & Tan, Y. (2010). Control patterns in a health-care network. European Journal of Information Systems: An official journal of the Operational Research Society, 19(3), 320-343. https://doi.org/10.1057/ejis.2010.13