Control patterns in a health-care network

V Kartseva, J Hulstijn, Jaap Gordijn, Y Tan

Research output: Contribution to journalArticleScientificpeer-review

28 Citations (Scopus)


To keep a network of enterprises sustainable, inter-organizational control measures are needed to detect or prevent opportunistic behaviour of network participants. We present a requirements engineering method for understanding control problems and designing solutions, based on an economic value perspective. The methodology employs a library of so-called control patterns, inspired by design patterns in software engineering. A control pattern is a generic solution for a common control problem. The usefulness and adequacy of the control patterns is demonstrated by a case study of the governance and control mechanisms of the Dutch public health insurance network for exceptional medical expenses (AWBZ).
Original languageEnglish
Pages (from-to)320-343
Number of pages24
JournalEuropean Journal of Information Systems: An official journal of the Operational Research Society
Issue number3
Publication statusPublished - Jun 2010
Externally publishedYes


  • governance and control
  • e-health
  • community-based services


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