Controlling service delivery in service triads

J. van Iwaarden, W. van der Valk, L. Aalders

Research output: Chapter in Book/Report/Conference proceedingConference contributionProfessional

Original languageEnglish
Title of host publicationSupply Management-Missing Link in Strategic Management? Proceedings of the 19th Annual IPSERA Conference, 16-19 May, Lappeenranta, Finland
EditorsV.-M. Virolainen
PublisherUnknown Publisher
Pages427-444
Publication statusPublished - 2010
Externally publishedYes

Cite this

van Iwaarden, J., van der Valk, W., & Aalders, L. (2010). Controlling service delivery in service triads. In V-M. Virolainen (Ed.), Supply Management-Missing Link in Strategic Management? Proceedings of the 19th Annual IPSERA Conference, 16-19 May, Lappeenranta, Finland (pp. 427-444). Unknown Publisher.