Controlling the delivery of outsourced services in asymmetrical supply chains

J. van Iwaarden, W. van der Valk, L. Aalders

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationMoving Forward with Service Quality, Proceedings of the 11th QUIS conference, 11-14 June, 2009, Wolfsburg, Germany
EditorsS.W. Brown
PublisherUnknown Publisher
Publication statusPublished - 2009
Externally publishedYes

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