Conversational repair strategies to cope with errors and breakdowns in customer service chatbot conversations

Anouck Braggaar
, Jasmin Verhagen
, Gabriella Martijn
, C. Liebrecht

Research output: Contribution to conference › Paper › Scientific › peer-review

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Smooth Operator. Development and effects of personalized conversational AI.
Liebrecht, C. (Principal Investigator), van Hooijdonk, C. M. J. (CoPI), Krahmer, E. (CoPI), van Miltenburg, E. (CoPI), Kunneman, F. (CoPI), Hoeken, H. (CoPI) & te Molder, H. (CoPI)
31/03/21 → 31/03/25
Project: Research project