Critical services dimensions

An empirical investigation accross six industries

M.E.T. Wels, M.C. van der Ven, R. Pieters

Research output: Contribution to journalArticleScientificpeer-review

Original languageEnglish
Pages (from-to)286-309
Number of pages23
JournalInternational Journal of Service Industry Management
Volume9
Issue number3
Publication statusPublished - 1998

Cite this

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title = "Critical services dimensions: An empirical investigation accross six industries",
author = "M.E.T. Wels and {van der Ven}, M.C. and R. Pieters",
note = "Pagination: 23",
year = "1998",
language = "English",
volume = "9",
pages = "286--309",
journal = "International Journal of Service Industry Management",
issn = "0956-4233",
publisher = "MCB University Press",
number = "3",

}

Critical services dimensions : An empirical investigation accross six industries. / Wels, M.E.T.; van der Ven, M.C.; Pieters, R.

In: International Journal of Service Industry Management, Vol. 9, No. 3, 1998, p. 286-309.

Research output: Contribution to journalArticleScientificpeer-review

TY - JOUR

T1 - Critical services dimensions

T2 - An empirical investigation accross six industries

AU - Wels, M.E.T.

AU - van der Ven, M.C.

AU - Pieters, R.

N1 - Pagination: 23

PY - 1998

Y1 - 1998

M3 - Article

VL - 9

SP - 286

EP - 309

JO - International Journal of Service Industry Management

JF - International Journal of Service Industry Management

SN - 0956-4233

IS - 3

ER -